TECHNOLOGY FOR PEOPLE Introduction Certified Trained Certified Experienced

TECHNOLOGY FOR PEOPLE

Introduction Certified • Trained, Certified, Experienced Implementers • In-House Training Program • Over 100 Cúram Professionals • Offices in US & Canada; Headquarters in Princeton, NJ 18 • Founded in 1999 • Annual Growth Rate of over 30% for past several years • Government and Commercial Clients • Systems Integration & Custom Development Professionals Years in Business 13 Years in Health & Human Services Domains • Nutrition Assistance, Child Services, Senior Services, MAGI and non. MAGI Medicaid, among others • IBM Cúram Implementation Partner • All projects are referenceable

Practice Areas Executive Management Systems Integration Group Ø Systems Integration Group (SIG) ü Planning, designing and implementing application systems ü Expertise in design & implementation of Social Services Eligibility Systems IT Consulting Group Ø IT Consulting Group (ICG) ü Focuses on advising clients on how best to use IT to meet their business objectives ü Skills and expertise across numerous technology platforms Technology Outsourcing Group Software Product Group Ø Technology Outsourcing Group (TOG) ü Application Outsourcing ü Infrastructure Outsourcing ü Business Process Outsourcing (BPO) Ø Software Product Group (SPG) ü Design, Development, Implementation and Testing of Software Products ü Serves both Internal and External Customers

Public Sector Domain Expertise Participated in over 17 Distinct HHS implementations in North America Workers’ Compensation Unemployment Insurance SNAP TANF Disaster Food Stamps LIHEAP Assistance for: General Assistance Refugee & Asylee Assistance Elderly & Disability Emergency Repatriation Child Welfare Foster Care ACA / Healthcare Reform Medicaid (MAGI & non-MAGI) CHIP Extensive implementation experience with the Patient Protection and Affordable Care Act (PPACA) and integration of Health Insurance Exchange (HIX) with Eligibility Systems

Child Welfare CCWIS regulations provide funding to acquire the latest innovations in technology. This makes it easier to reduce the burden of case overload with all the needed functions we can provide: § SDM and Integrated Assessments § AFCARS and other reporting w/analytics § Outcome or Case Planning § Data quality and interoperability § Tracking of legal actions § Automated Title IV-E Eligibility Calculations § Collaboration that supports multidisciplinary teams (MDT) § Mobile capabilities to extend the reach of your caseworkers § Centralized service, placement & provider management § Automated workflows § Adoption case processing § Checks and balances to ensure data integrity § Capture of financial information § Incorporates Child Welfare best Practices

SNAP and TANF Implementations Eligibility and Enrollment Framework (EEF) for Department of Human Services (DHS), Arkansas Consolidated Assistance Support System (CASS) for Department of Human Services, New Jersey Families Accessing Services through Technology (FAST) for Department of Health and Human Services, North Carolina Electronic Resource & Eligibility Product (e. REP) for Department of Workforce Services, Utah Indiana Eligibility Modernization Project (IEMP) for Family and Social Service Administration (FSSA), Indiana A Comprehensive Enterprise Social Services System (ACESS) for Louisiana Department of Social Services (DSS) (TANF)

SOA Based Solution Architecture SOA based - SOA compliant and meets all Federal and industry standards, including MITA and the CMS Seven Standards and Conditions - Overall SOA architecture and integration framework, including the use of common supporting components, conformance with national guidance and standards and the requirements for modularity and use of rules engines - Interfaces with external systems, as necessary in conformance with national standards – including the CMS developed Federal Hub and Federal Exchange components - SOA governance structures that ensure conformance with national standards and dictate how all components interoperate (functional and common supporting components alike) 8 - All components are deployed in a manner that conforms to the interface specifications and SOA governance to maximize service re-use

Solution Methodology Agile Implementation - Our team brings an Agile development approach, combined with IBM Cúram software, to facilitate rapid development and production deployments - Meets the challenge of an aggressive schedule and the complexity of multiple stakeholders' involvement to deliver a certifiable system - Agile development approach supports the Client’s need for visibility into and control of the project progress - Sprints are based on Service Packs or Release schedules

Project Achievements Project: Eligibility and Enrollment Framework (EEF) Client: Arkansas Department of Human Services (DHS) Engagement Highlights: v Put the system into production in 4 months time to successfully meet the Federally Mandated Deadline for Affordable Care Act (ACA) v Enrolled and serving over 250, 000+ Medicaid expansion population v Fully CMS Compliant - 100% match rate in Round 3 of CMS Medicaid & CHIP Eligibility Review Pilot Testing (PERM / MEQC) v Fully functional Life Events / Change of Circumstances (Co. C) and Renewals / Redeterminations functionality in Production v Automated business processes to achieve No-Touch Processing of o 55% New Applications o 80% Renewals / Redeterminations Further Project Details Available on Request

Project Achievements Project: District of Columbia Access System (DCAS) Client: DC Health Benefit Exchange Authority (HBX) Engagement Highlights: v e. Systems initially engaged to conduct an independent review of the Cúram implementation being done by another contractor highlighting operational deficiencies and making recommendations v Streamlined the process of accepting Medicaid and Qualified Health Plan (QHP)/ Unqualified Health Plan (UQHP) Applications and Plan Management v Subsequently retained to provide number of other services. Major successes include: o Re-engineering and implementing the Notices Solution o Fixing Renewals / Re-Determinations o Cúram Design & Development for other Project areas Further Project Details Available on Request

Project Achievements Project: Families Accessing Services through Technology (FAST) Client: North Carolina Department of Health and Human Services (DHHS) Engagement Highlights: v Enterprise System replacing 19 different & disparate legacy systems v County based; Serving 100 county Departments of Social Services v Will serve over 15, 000 internal users, over 25, 000 providers and have approximately 1, 000 million cases v e. Systems engaged as part of the State Team v Providing a number of senior and critical project functions such as Application Development Management and Business and Technical Leadership v Number of programs including MAGI Medicaid, SNAP and TANF already in production Further Project Details Available on Request

Project Achievements Project: Claims Management Solutions (CMS) Client: Workers’ Compensation Board of British Columbia Engagement Highlights: v Implemented Service Planning feature set v Built a dynamic user interface for the Relief of Cost (ROC) functionality to help the end users create ROC decisions on the fly with minimum data and processing time v Geographically Distributed Development (GDD) out of three different physical locations in different time zones v System processes more than 160, 000 claims per year, paying out in excess of $1 billion in annual benefits v Ramped up project team from 5 to 40 in 3 months time Further Project Details Available on Request

e. Systems Expertise ü Project Management & Planning ü End to End Testing ü Requirements and Fit-Gap Analysis ü Training Material Development ü Technical Architecture & Design ü COT Framework Configuration & Customization ü Report Design & Development ü Interface Design & Development ü User Training ü Production Deployment ü Application Maintenance & Support ü Application Development & Large Scale Integration ü Data Conversion / Migration

Growing Partnerships Gold Level Business Partner for Health and Social Programs

Technology Experience Packaged Software Operating Systems OS/390 Internet Technologies Databases Notes Document Management Application Servers z/OS

Technology Experience Middleware MQ Series 5. 1, CORBA, TIBCO, Biz. Talk Legacy Systems IBM Mainframe Systems, Unisys, Tandem Directory Services Microsoft Active Directory, Netscape LDAP Server Protocol TCP/IP, SOAP, SNMP, HTTP, FTP Frameworks Hibernate, Java Struts, RUP, IBM Pan. DOORA BI / Reporting Tools / Data Warehousing Configuration Management Rational Clear. Case, Rational Clear. Quest, CVS, Subversion RCS, Rational Robot, Rational Test. Manager, Source. Safe Security HTTPS, 128 bit encryption, Site Minder, Netegrity

Quality Management ü e. Systems’ Quality Management Procedures applied to all phases of a project: Analysis, Design, Development, Test ü e. Systems’ Quality Management Procedures applied to recruitment phases : Profile Sourcing, Profile Matching, Interviews / Written Tests, Reference / Background Checks, Final Submission ü Versed in various quality initiatives such as CMMI, Six Sigma, ISO 9001

e. Systems Fas. Track Training Program Ø Specialized In-house training program in Public Sector / Social Enterprise; Management topics and implementation technologies Ø Targets success in professional certifications (95% success rate in Certification Tests) Ø Conducted by trained, certified and project experienced personnel Ø Major Differentiators v Enables quick ramp-up for client engagements v Cost effective v Course content continually updated with feedback from live projects

Facilities Overview – Princeton, NJ v Located in Princeton, New Jersey - a vibrant community of scholarship and learning v Very accessible to New York City and Philadelphia by train & bus v Scalable to more than 100 seats in the same building v Can be used as an offsite facility v Wealth of business amenities nearby, including the award-winning Hyatt Regency-Princeton Hotel, child care, a post office, and retail banking services

Snapshot of Talent Pool Demographics Strong Technical Expertise • Average of employee 28 yrs • 50% Java, 50% Microsoft & other • Average experience > 5 yrs • Skilled and Motivated Technologies • Largest project size – 70+ man years • 75% Resources with Professional Certifications • 80% Government / Public Sector experience Strong Education • 100% University graduates • 20% Masters degree holders Diverse & Global Employee base • Multicultural workforce • Mobile workforce spread across North America, Europe and Indian subcontinent

Performance Evaluation e. Systems was Certified by Dun & Bradstreet (D&B) as a Top 20% Performer based on a Past Performance Evaluation Survey of our Customers. Areas evaluated included: ü Reliability ü Cost ü Order Accuracy ü Delivery Timeliness ü Quality ü Business Relations ü Personnel ü Customer Support ü Responsiveness

e. Systems Differentiators Ø In-depth knowledge and understanding of Social Services programs Ø Track record of successful completions over a large number of successful and reference-able engagements for State & Local Government Clients Ø Skills & Expertise in successfully implementing the largest number of Cúram projects Ø Large pool of certified practitioners Ø Accumulated wealth of implementation experience, standards, and best practices for Social Services Ø Experience collaborating with Partners on integrated teams for large-scale projects Ø Adaptive and Flexible Client Engagement Model aligned with client’s business needs = High Customer Satisfaction

Thank You! sales@esystems-inc. com 609 -945 -7437 www. esystems-inc. com