Retrospect Sales Technical Master Presentation Covers Win v

Retrospect Sales & Technical Master Presentation Covers Win v. 9 and Mac v. 11

Customer Challenges • Nearly 100% of business data is now digital • Most small businesses that suffer a catastrophic data loss fail within 12 months. • Laptop and desktop computers maintain 80% of a company’s critical data • Protects against hardware failure or end user error • Mitigates vulnerability to disaster like fire, flood, and theft • Minimizes business downtime in the event of a system failure • Easily protects and scales with rapid data growth 2 Copyright ® 2012 Retrospect, Inc.

Retrospect • Award-winning Data Protection software with over 25 years of tried and true development currently protecting millions of computers worldwide • Sold and deployed in over 80 countries • Trusted by large and small organizations 3 Copyright ® 2012 Retrospect, Inc.

Retrospect Protects… businesses with 1 to 250 computers with servers and workstations; mixed Mac, Windows, and Linux systems from one centralized host backup computer - Small and medium businesses: Banks, Doctor Offices, Hospitals, Law Firms, Real Estate Offices, etc - Small offices and home offices: Consultants, Executives, Teachers, etc - Departments in larger organizations: Graphic Design, Adminstration, Marketing, Shipping, Sales, etc. - Universities, High Schools and Elementary Schools - Government and Military 4 Copyright ® 2012 Retrospect, Inc.

What is Retrospect? A Complete Cross Platform Data Protection Solution with a wide range of Enterprise Level Features protecting Servers, Desktops, and Laptops tailor-made for Small and Medium Size Businesses • Complete 3 in 1 Data Protection • Mixed-Platform Environments: Windows, Mac & Linux • Priced Right With Incredible Value 5 Copyright ® 2012 Retrospect, Inc.

Retrospect Complete 3 in 1 Data Protection Retrospect Backup & Recovery Complete, versatile, and easy-to-manage data protection that automates backups, providing flexible and flawless restores. Includes Bare Metal Disaster Recovery to create boot media for fast recovery from a non-bootable state Retrospect Data Archiving Easily migrates and consolidates inactive critical data to long term data retention for business and government compliance Retrospect Duplication Powerful cross-platform tool allows users to clone files in their native format for immediate access from the same or different computer 6 Copyright ® 2012 Retrospect, Inc.

What’s New In Retrospect! Supports the latest Linux OSs including Debian 7. 6 and Ubuntu Server 14. 04, Red Hat Enterprise Linux 7, Cent. OS 6. 4, 6. 5, and 7, SUSE Linux Enterprise 11 SP 2 and SP 3. Block Level Incremental Backup • Faster smaller backups of large files High Level Dashboard • Summarize key information of your backup environment Improved Email Reporting • Enable filtering of detailed backup report 64 -bit Bare Metal Disaster Recovery and Dissimilar Hardware Support (Windows Only) Other enhancements: • New option to send e-mail on server startup or shutdown • Allow manually changing order of backup sources in scripts • Improved compatibility with more SSL e-mail services • Full list: www. retrospect. com/documentation 7 Copyright ® 2012 Retrospect, Inc.

Block Level Incremental Backup Application Use Saved Outlook 2013 Daily use (100 emails) 95% • Dramatic storage savings for Outlook PST, VMware Fusion VMDK, other types of large files • Retrospect searches out changed Entourage 2008 Daily use (100 emails) 95% VMware Fusion Daily use 95% pieces within each large file and only backs these up • Versatile option working in conjunction with traditional file level backup • Flexible controls choosing file size and VMware Fusion 8 100 Windows Updates 60% Copyright ® 2012 Retrospect, Inc. type 8

Block Level Incremental Backup • Highly configurable 9 Copyright ® 2012 Retrospect, Inc.

High-Level Dashboard See the state of your backup strategy at a glance Identify how much your business's data changes every week. Watch progress of current activities Spot computers with large backups. Pinpoint computers that need to be backed up immediately and those recently backed up 10 Ease backup storage and network capacity planning Copyright ® 2012 Retrospect, Inc.

Improved Email Reporting • Powerful automated reporting means better data protection • Immediate up-to-date backup/restore status • Operations log included • Filter based on errors, warnings, keywords to hone in on issues 11 Copyright ® 2012 Retrospect, Inc.

Disaster Recovery and Dissimilar Hardware Improved Disaster Recovery • Support for 64 -bit operating systems and drivers • Compatibility for XP to Windows 8. 1 and Server 2012 R 2 a • Support for Microsoft WADK and WAIK • Support for flash media Improved Dissimilar Hardware Restore • Add support for Windows 8. 1 and Server 2012 R 2 • Support for 64 -bit operating systems and drivers 12 Copyright ® 2012 Retrospect, Inc.

Typical Retrospect Configuration Retrospect App Server Exchange Server MS SQL Server File/Print Server Backup data One computer acts as the Retrospect backup server - Can run either Windows or Mac OS (doesn’t require a server OS) - Manages the backup operations (backup schedules, disk space reclamation, etc. ) Other computers are protected as clients - Clients can be physical or virtual, running Windows, Mac OS, Linux or a mix - Combination of servers, laptops, and desktops - Optional encryption and public/private keypairs provide additional security - Flexible client control options can be granted 13 Remote management options - Retrospect independent interface ability can run from any computer - i. Phone & i. Pad app give you monitor and specific control Copyright ® 2012 Retrospect, Inc. Disk Tape DAS NAS SAS i. SCSI RDX FC Cloud Storage i. Phone/i. Pad Control and Monitoring

Key Retrospect Technologies Smart Incremental technology eliminates need for full backups Protects mixed platform environments Mac, Windows, and Linux computers Self-adjusting Proactive backups intelligent protection for laptops Supports disk, NAS, Web. DAV cloud storage, tape drives, libraries, and flash drives NEW Block Level Incremental Backup faster smaller backups Automated Disk Grooming removes outdated files File-level deduplication saves time and storage space Centralized remote management of multiple Retrospect servers and workstations Saves Money & Resources 14 NEW High-Level Dashboard for faster process review Dissimilar Hardware restores to an entirely different computer VMWare Integration protects virtual environments Perfect point-in-time restores every time, from individual files to entire volumes Powerful, Flexible and Reliable to Meet Business Needs Copyright ® 2012 Retrospect, Inc. Multiple levels of encryption protect data and ensure secure network communication Easily maintains multiple, independent Backup Sets for added reliability Retrospect S. M. A. R. T client failing disk alert for immediate backup Automatic client detection and login ensures protection Retrospect is built on three decades of network data protection expertise Provides Security & Peace of Mind

Retrospect Priced Right With Incredible Value As the environments grow Retrospect scales with little to no extra costs! *Retrospect also comes with 5 Clients **Retrospect comes with unlimited Workstation Clients ***Retrospect come with unlimited Server and Workstation Clients Retrospect Acronis ARCHIWARE P 5 1 Server $ 858* $ 1, 163 $ 859 $ 1, 260 1 Server, Dissimilar Hardware $ 1, 077* $ 1, 163 $ 1, 675 $ 1, 260 1 Server, 15 Windows Clients, 5 Mac Clients, Dissimilar Hardware $ 2, 757** $ 4, 337 $ 4, 878 $ 4, 900 3 Server, 10 Windows Clients, 5 Mac Clients, Dissimilar Hardware $ 3, 937*** $ 5, 439 $ 7, 723 $ 5, 180 All Prices Include Open File Protection & 1 Year Support 15 Symantec Backup Exec Copyright ® 2012 Retrospect, Inc.

What do customers think of Retrospect? Customer Name: Dale Windsor Company Name: Honeywell Technology Solutions Inc. (HTSI) Industry: AEROSPACE (Hubble Space Telescope) Location: Goddard Space Flight Center What do you like about Retrospect? • I can create an automated script and it will back-up the client using the full or incremental method depending on the need. I can then restore that same data back to the client reliably and they can pickup their work right were the left off. The user can also do the same for themselves if the configuration is set-up to allow it. How has Retrospect helped you? • We have been able to restore data for several engineers over the years that would have been lost had it not been backed up. In one instance the 7 year old data from a Mac was restored to a PC and with a little conversion enabled the engineer to use it. Just as he did 7 years earlier. 16 Copyright ® 2012 Retrospect, Inc.

What do customers think of Retrospect? Customer Name: BH Renner Company Name: Renner & Co Chartered Management Accountants Industry: Finance Location: Croydon, Surrey; London South East What do you like about Retrospect? Absolutely Everything: • I trust the package completely. It offers a level of ‘business safety’ knowing that one has access to it. • It is an invaluable asset for us or any small / medium sized business; putting the client in the driving seat with regards to data management, security and control. • It is very easy to use [although, to maximize the use of all the features in the newer versions, one may need to invest some induction time]. • It offers various backup and access options – hardware include server, desktop, iphone etc. ; and level of back up data from a single file to the whole system. 17 Copyright ® 2012 Retrospect, Inc.

Begin COMPETITIVE SLIDES 18 Copyright ® 2012 Retrospect, Inc.

Core Retrospect Product Line (USD) Licensed to Protect… 1 -6 Win/Mac/Linux Desktop and Laptops (does not support servers) Windows Product Mac Product Retrospect Desktop (Windows formerly Professional) MSRP $119 $249* 1 Windows Server 2003/2008/2012 plus 5 Desktop and Laptops (does not include tape support) Retrospect Single Server (Disk-to. Disk) w/5 Workstation Clients (Formerly Disk-to-Disk) n/a $419 $559* 1 Windows or Mac Server, up to 20 PCs n/a Retrospect Single Server 20 -client $499 $659* 1 Windows or Mac Server, unlimited PCs Unlimited Win/Mac Servers and PCs Retrospect Single Server Unlimited Retrospect Multi Server $1, 019* $2, 199* *Pricing includes 1 year annual support and maintenance (ASM); Mac Single Server Unlimited and Multi Server only available w/ ASM. 19 Copyright ® 2012 Retrospect, Inc.

Core Retrospect Product Line (EUR) Licensed to Protect… 1 -6 Win/Mac/Linux Desktop and Laptops (does not support servers) Windows Product Mac Product Retrospect Desktop (Windows formerly Professional) MSRP € 119 € 249* 1 Windows Server 2003/2008/2012 plus 5 Desktop and Laptops (does not include tape support) Retrospect Single Server (Disk-to. Disk) w/5 Workstation Clients (Formerly Disk-to-Disk) n/a € 379 € 509* 1 Windows or Mac Server, up to 20 PCs n/a Retrospect Single Server 20 -client € 479 € 609* 1 Windows or Mac Server, unlimited PCs Unlimited Win/Mac Servers and PCs Retrospect Single Server Unlimited Retrospect Multi Server € 809* € 1, 669* *Pricing includes 1 year annual support and maintenance (ASM); Mac Single Server Unlimited and Multi Server only available w/ ASM. 20 Copyright ® 2012 Retrospect, Inc.

Core Retrospect Product Line (GBP) Licensed to Protect… 1 -6 Win/Mac/Linux Desktop and Laptops (does not support servers) Windows Product Mac Product Retrospect Desktop (Windows formerly Professional) 1 Windows Server 2003/2008/2012 plus 5 Desktop and Laptops (does not include tape support) Retrospect Single Server (Disk-to. Disk) w/5 Workstation Clients (Formerly Disk-to-Disk) n/a 1 Windows or Mac Server, up to 20 PCs n/a Retrospect Single Server 20 -client 1 Windows or Mac Server, unlimited PCs Unlimited Win/Mac Servers and PCs Retrospect Single Server Unlimited Retrospect Multi Server MSRP £ 83. 85 £ 161. 85* £ 264. 85 £ 354. 85* £ 311. 85 £ 395. 85* £ 525. 85* £ 1, 084. 85* *Pricing includes 1 year annual support and maintenance (ASM); Mac Single Server Unlimited and Multi Server only available w/ ASM. 21 Copyright ® 2012 Retrospect, Inc.

Core Retrospect Product Line (JPY) Licensed to Protect… 1 -6 Win/Mac/Linux Desktop and Laptops (does not support servers) Windows Product Mac Product Retrospect Desktop (Windows formerly Professional) MSRP ¥ 11, 900 ¥ 25, 000* 1 Windows Server 2003/2008/2012 plus 5 Desktop and Laptops (does not include tape support) Retrospect Single Server (Disk-to. Disk) w/5 Workstation Clients (Formerly Disk-to-Disk) n/a ¥ 42, 000 ¥ 57, 900* 1 Windows or Mac Server, up to 20 PCs n/a Retrospect Single Server 20 -client ¥ 50, 900 ¥ 67, 900* 1 Windows or Mac Server, unlimited PCs Unlimited Win/Mac Servers and PCs Retrospect Single Server Unlimited Retrospect Multi Server ¥ 103, 900* ¥ 224, 900* *Pricing includes 1 year annual support and maintenance (ASM); Mac Single Server Unlimited and Multi Server only available w/ ASM. 22 Copyright ® 2012 Retrospect, Inc.

Retrospect Add-ons Available for Windows? Available for Mac? Open File Backup protects Windows files (on NTFS file systems) that are open and in use, including multiple volumes and business-critical server applications like e-mail, database, CRM, accounting, or proprietary applications. Yes Dissimilar Hardware allows Retrospect to perform a complete restore – including the operating system – to entirely different hardware Yes NA Advanced Tape Support improves backup times to tape libraries and autoloaders by utilizing multiple tape drives in parallel, including stand-alone drives, drives in libraries, or drives in autoloaders Yes Microsoft SQL Server Agent provides fast, precise full backups, or differential, log, and log no truncate backups of Microsoft SQL Server while online. Automatically restores a SQL server to a specific point in time. Yes NA Microsoft Exchange Server Agent provides precise, hot backup of Microsoft Exchange Server. Automatically restores an Exchange server to a specific point in time. Yes NA Annual Support and Maintenance delivers a full year of toll-free (from within the US) 9 x 5 phone-based technical support with the ability to submit a webticket 24 x 7, online and phone-based interaction with technical support agents, and free upgrades and updates of your Retrospect software products released during the term of the contract. Yes Product VMware Host Agent allows Retrospect server-level products to support file level off-host backups of VMs in ESX 4 and ESXi 5 environments 23 Copyright ® 2012 Retrospect, Inc.

Additional Resources www. retrospect. com/support for free on-line resources Video Training, Knowledgebase, Forums Sales Hotline: 888 -376 -1078 Questions, quotes sales@retrospect. com Conference call requests, questions, quotes 24 Copyright ® 2012 Retrospect, Inc.

Retrospect Cloud Storage • Easily move Retrospect backup sets or archived data to cloud storage • Cost Effective Certified 3 rd Party Data Transfer • Web. Drive for Windows • Transmit for Mac 25 Copyright ® 2012 Retrospect, Inc.

Retrospect Solves Customer Challenges Retrospect saves money and resources - Fits into limited SMB and SOHO budgets - Provides broad protection without complexity or high demand on IT resources • Protects against the high cost of data loss - Loss of business data = loss of business - Data recovery services are extremely expensive and don't always deliver • Scalable to handle rapid data growth and increasing demand - Smart Incremental backups and Smart Restores copy only unique files - Protects open-file data sets that span multiple volumes 26 Copyright ® 2012 Retrospect, Inc.

Retrospect V. 9 for Windows V. 11 for Mac

Begin SUPPORTING SLIDES 28 Copyright ® 2012 Retrospect, Inc.

What to look for? Opportunities (pain points to watch for) 29 • Frustration with current office back up? (Price point and/or technical issues) • Looking for full system restores of desktops and laptops? • Business compliance requirements (encryption, archiving) • Cross-platform clients needing to be protected • Asking about cloud backup and archive • Exchange and/SQL database protection • Virtual Machines needing backup • Switching from tape to disk backup • Any purchases of Servers, competitive support renewals, new laptops, purchasing new storage Copyright ® 2012 Retrospect, Inc.

Why Recommend & Sell Retrospect? Retrospect is tailor-made for Resellers whose focus is on the small to medium size business (SMBs) that need a rock solid critical data protection solution with lots of built-in value. - Makes you money • • More cost effective pricing compared to other backup solutions – keep higher margins Build or add to your IT consulting services with a reliable data protection product Complimentary and/or alternative data protection solution for your product portfolio Partner program offers additional rebates and margin enhancements - Saves you time and resources • Focused backup of critical data for flawless restores • Easy to configure with flexibility to remotely manage capabilities • Tech Support team that wants to support you and your customers - Enhances your reputation and trust with your customers • Reduces risk by verified backed-up critical data • Highest levels of encryption so your data is safe from hackers/theft • Partnership with a company that values your success 30 Copyright ® 2012 Retrospect, Inc.

Bottom Line: Why Choose Retrospect? Saves money • Easy on SMB budgets • Protects against the financial impact of data loss on business • Scalable to handle rapid data growth, rising access demands • Doesn't require dedicated IT staff • Doesn't require a Windows Server Protects businesses • Safeguards business from fire, theft, flood, failure • Delivers true cross-platform protection • Minimizes business downtime in the event of a system failure or data loss • File-based backups with point-in-time snapshots offer different restore scenarios depending on your needs 31 Gives peace of mind • Automated backups • Compliant • Dedicated customer support team Copyright ® 2012 Retrospect, Inc.

Why Choose or Change to Retrospect? Retrospect has been evolving over the last 25 years with a laser focus on protecting critical data for small to medium size business, branch offices, departments in enterprise companies, and professionals. - Automated and prioritized desktop and laptop protection that just happens - 80% of critical data resides on laptops and desktops – not servers. - Flexible data destinations for local (faster data restore) and offsite for (data archive for theft/disaster protection) - Great value with cost effective options that include everything necessary to protect your computing environment - An example: Protect 5 servers and 100 laptops with 1 Retrospect product for less then $1500 32 Copyright ® 2012 Retrospect, Inc.

Why Recommend & Sell Retrospect? • Retrospect is an excellent data protection solution for the millions of small to medium size businesses that are in the market for their first backup solution or looking for an alternative solution. - Easy to quote – • Product pricing is by sku so no complicated percentages to manage when selling clients or support agreements (one price, one product) • Product names easy to understand explain • Easy to match competitor products - Keep higher margins • Against our competitors we have more value with better pricing that keep margins high – Especially when pitched as an alternative product 33 Copyright ® 2012 Retrospect, Inc.

Retrospect for i. OS • Monitors multiple Retrospect servers - Supports both Windows and Mac editions • Connects via TCP/IP over a Wi-Fi or 3 G/4 G network • Controls backup and restore operations - Run any script or pause any activity by tapping it • View information about all aspects of Retrospect - Provides at-a-glance status for all monitored Retrospect servers, using status icons and progress bars for currently running activities - View details for Reports, Activities, Past Backups, Scripts, Sources, Media Sets, Devices, and the Operations Log • Free for i. Phone and i. Pad 34 Copyright ® 2012 Retrospect, Inc.