Proprietary 1 Proprietary 2 Company Overview As of

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Company Overview • As of January 1, 2019, Scott and White Health Plan, part of Baylor Scott & White Health, acquired First. Care Health Plans. • First. Care Health Plans, born right in the Lone Star State, has been specializing in Texas health insurance plans since 1985. • First. Care joined the TRS‐Active. Care program in 2003 and currently covers 23, 000+ school employees and their dependents. • First. Care focuses exclusively on the Texas market, serving 108 counties with offices in Abilene, Amarillo and Lubbock; and, corporate headquarters in Austin. Proprietary 3

Premium Information Coverage Category Employee Only Employee and Spouse Employee and Child(ren) Family 2019 -20 Premiums $560. 50 $1, 416. 52 $892. 16 $1, 454. 80 For detailed plan information, please refer to the evidence of coverage and schedule of benefits. Proprietary 4

First. Care Benefit Highlights • 100% preventive care coverage • Access to First. Care Virtual Care—powered by MDLive—for a $0 copay for general health services and a $20 copay for behavioral health services • Low deductible option • No copay for PCP visits for dependents, age 19 and under • No referrals for in‐network physicians • Maximum out‐of‐pocket includes medical and prescription drug deductibles, copays and coinsurance • Comprehensive network of quality physicians • Local offices; Texas‐based customer service • Worldwide emergency care For detailed plan information, please refer to the evidence of coverage and schedule of benefits. Proprietary 5

Medical Benefits Overview for 2019‐ 20 No PCP Copay for Dependents (Age 19 & under) 2019 -20 Deductible $950 per individual/$2, 850 per family Out-of-Pocket Maximum (includes medical/drug deductible, copayments & coinsurance) $7, 450 per individual/$14, 900 per family Office Visit Primary Care $20 Primary Care visits for dependents (age 19 and under) $0 Specialist $70 Inpatient/Outpatient 25% after deductible (member share) Preventive Care $0, with no deductible For detailed plan information, please refer to the evidence of coverage and schedule of benefits. Proprietary 6

Pharmacy Benefits for 2019‐ 20 $0 Copay on ACA Preventive Drugs 2019 -20 Deductible $150 per individual (Not applicable for Tiers 1 & 2) Rx Out-of-Pocket Maximum Part of overall plan’s Out‐of‐Pocket Maximum Select Generic/ACA Tier 1 $0 Preferred Generic Tier 2 $5 Preferred Brand/ Non-Preferred Generic Tier 3 30%* Non-Preferred Brand/ Non-Preferred Generic Tier 4 50%* Tier 1 & 2 15%* Specialty/Injectables Tier 3 25%* *after pharmacy deductible For detailed plan information, please refer to the evidence of coverage and schedule of benefits. Proprietary 7

my. First. Care Self‐Service Visit my. First. Care. com to log in for 24/7 access or download the my. First. Care Mobile App • • Eligibility and Authorizations Benefits Information Account Information ID Cards Provider and Pharmacy Finder Deductible and Out‐of‐Pocket Copays and Coinsurance Claims • Cost Estimators • Wellness Program For detailed plan information, please refer to the evidence of coverage and schedule of benefits. Proprietary 8

Mobile Website Access The my. First. Care app is available on both the App Store and Google Play. Download it today for easy access to your First. Care information. Learn more at First. Care. com/TRS. Proprietary 9

First. Care Plus – Helping You Stay Healthy Take advantage of First. Care Plus—programs and tools designed to promote health and provide support. Proprietary Online Tools & Personalized Health Assessments Disease Management Programs Wellness Trackers Care Management Expecting the Best™ Maternity Program 24/7 Nurse Line & Online Chat 10

Member Health Resources (cont. ) • Nurse 24™—Have a medical question? Need care advice? Should you see a doctor? First. Care members can talk to a nurse 24/7 by calling 1‐ 855‐ 828‐ 1013 to get answers 24 hours a day, 7 days a week! TTY users can call 7‐ 1‐ 1 or 1‐ 800‐ 955‐ 8771. Voice communication is available at 1‐ 800‐ 955‐ 8770. • Expecting the Best™—First. Care’s maternity management program is designed to complement the care provided to our expectant mothers, emphasizing the importance of perinatal care and the patient/provider relationship, while providing access to additional support and online resources. Proprietary 11

First. Care Virtual Care—powered by MDLIVE • Access a doctor, 24/7/365 for: – Common cold / Flu – Cough – Fever – Allergies – Nausea / Vomiting – Pink eye – Sore throat – Behavioral Health – And, more! Your copay is $0 for general health services and $20 for behavioral health services Proprietary • Once registered, access services by visiting my. firstcare. com and clicking on “Virtual Care”; downloading the MDLIVE App; visiting MDLIVE. com; or calling 1‐ 800‐ 718‐ 5082. 12

Life. Balance Wellness Discounts • Well‐being discounts on: – – Health club memberships Yoga Spa treatments Weight management programs – Athletic apparel – Running, walking and cycling events – Dance classes – Martial arts training – And, more! • Access to a user‐friendly, responsive discount platform Proprietary 13

Healthy Programs: Go. Noodle At First. Care, we care about the health of our members and our communities. That’s why we sponsor programs such as Go. Noodle—online movement videos that get elementary‐age students moving at school and at home. We recently partnered with Go. Noodle for three years to make the premium version of Go. Noodle, Go. Noodle Plus, available to Potter and Randall counties in Amarillo, impacting: • 62 Elementary Schools • 1, 600+ Teachers • 29, 700+ Students Go. Noodle delivers measurable gains in academics and in health and includes hundreds of interactive videos and games to help kids stay energized and focused. Proprietary 14

First. Care TRS Service Area – 108 counties across Texas You are eligible to enroll in a First. Care plan if you live or work in one of the shaded counties. Proprietary 15

Abilene Region Provider Network First. Care has a comprehensive network of local physicians, hospitals, and pharmacies that offer a full range of medical services. A complete list of network providers is available at First. Care. com/TRS. Local First. Care Contact: Vicki Ashley vashley@firstcare. com 325 -670 -3881 Proprietary Abilene Hospital: Hendrick Medical Center Other Regional Hospitals: Anson General Hospital Ballinger Memorial Hospital Coleman County Medical Center Comanche County Medical Center Eastland Memorial Hospital Fisher County Hospital Hamlin Memorial Hospital Haskell Memorial Hospital Heart of Texas Memorial Hospital Knox County Hospital Mitchell County Hospital North Runnels Hospital Rolling Plains Memorial Hospital Stamford Memorial Hospital Stephens Memorial Hospital Stonewall Memorial Hospital Throckmorton County Memorial Hospital 16

Amarillo Region Provider Network First. Care has a comprehensive network of local physicians, hospitals, and pharmacies that offer a full range of medical services. Amarillo Hospitals: Baptist St. Anthony’s Hospital (BSA) Plum Creek Specialty Hospital A complete list of network providers is available at First. Care. com/TRS. Other Regional Hospitals: Childress Regional Medical Center Collingsworth General Hospital Coon Memorial Hospital Golden Plains Community Hospital Hansford County Hospital Hardeman County Memorial Hospital Hemphill County Hospital Hereford Regional Medical Center Moore County Hospital District Ochiltree Hospital District Pampa Regional Medical Center Parkview Hospital Parmer County Community Hospital Shamrock General Hospital Swisher Memorial Hospital Local First. Care Contact: Dana Nicklaus dnicklaus@firstcare. com 806 -584 -5311 Proprietary 17

Lubbock Region Provider Network Lubbock Hospitals: First. Care has a comprehensive network of local physicians, hospitals, and pharmacies that offer a full range of medical services. A complete list of network providers is available at First. Care. com/TRS. If you have questions, please contact Customer service at: 800‐ 884‐ 4901 Local First. Care Contact: Dana Johnston djohnston@firstcare. com 806 -784 -4326 Proprietary Covenant Health System University Medical Center Grace Medical Center Other Regional Hospitals: Brownfield Regional Medical Center Cochran Memorial Hospital Cogdell Memorial Hospital Covenant Health System (Plainview and Levelland) Crane Memorial Hospital Crosbyton Clinic Hospital Health. South Rehabilitation Hospital Iraan General Hospital District Lamb Healthcare Center Lynn County Martin County Mc. Camey Hospital Medical Arts Hospital Medical Center Hospital Midland Memorial Hospital Muleshoe Area Medical Center Odessa Regional Medical Center Pecos County Memorial Permian Regional Medical Center Plains Memorial Hospital Rankin County Hospital Reeves County Hospital Seminole Memorial Hospital Scenic Mountain Regional Medical Center Winkler County Memorial Hospital W J Mangold Memorial Hospital Yoakum County Hospital 18

Waco/Bryan‐College Station Region Provider Network Waco Hospitals: First. Care has a comprehensive network of local physicians, hospitals, and pharmacies that offer a full range of medical services. A complete list of network providers is available at First. Care. com/TRS. If you have questions, please contact Customer service at: 800‐ 884‐ 4901 Local Representative Contact: Shayla Davenport shayla. davenport@bswhealth. org 512 -257 -6442 Proprietary Baylor Scott and White Medical Center‐Hillcress Providence Health Center Bryan/College Station Hospitals: Baylor Scott and White Medical Center‐College Station St. Joseph Regional Health Center College Station Medical Center Other Regional Hospitals: Burleson St. Joseph Health Center Central Texas Hospital Coryell County Memorial Hospital East Texas Medical Center – Crockett & Fairfield Falls Community Hospital Goodall‐Witcher Hospital Grimes St. Joseph Health Center Hamilton General Hospital Hill Regional Hospital Huntsville Memorial Hospital Lake Whitney Medical Center Little River Medical Center Llano Memorial Hospital Madison St. Joseph Health Center Metroplex Adventist Hospital Parkview Regional Hospital Rollins Brook Community Hospital Seton Highland Lakes Texas Health Harris Methodist Hospital Stephenville 19 Trinity Medical Center

Why You Should Choose First. Care • • • No referral to network specialists First. Care Virtual Care—provided by MDLIVE Comprehensive network of quality physicians Texas-based customer service Worldwide emergency care No out-of-pocket costs for preventive care services Nurse 24™ 24 -hour nurse line Expecting the Best™ maternity program Part of the TRS-Active. Care program since 2003 Dedicated website for TRS members my. First. Care Self-Service portal for 24/7 claims and benefit information For detailed plan information, please refer to the evidence of coverage and schedule of benefits. Proprietary 20

Contact Us Please submit questions via email to First. Care: cservices@firstcare. com You can also write or call First. Care Customer Service: First. Care Health Plans 1901 West Loop 289, Suite 9 Lubbock, TX 79407 800 -884 -4901 TRS website: www. trs. state. tx. us/trs‐activecare Proprietary 21

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Long‐Term Partner • As of January 1, 2019, Scott and White Health Plan, part of Baylor Scott & White Health, acquired First. Care Health Plans. • SWHP has served TRS members in Central Texas since 2003 • SWHP expanded to include North Texas in 2015 • SWHP covers more than 22, 000 TRS members Bringing out the Best Proprietary 2323

SWHP Enhancements • • • SWHP member information available at trs. swhp. org Improved member website $0 copay for Primary care visits for 0‐ 19 $0 copay for first sick visit per member New! Naturally Slim wellness program Wellness Assessment and Digital Health Coaching Bringing out the Best Proprietary 2424

Self‐Service Tools: My. BSWHealth • • • Find it at My. BSWHealth. com or the My. BSWHealth app Connects your insurance information with your patient information Pay bills Get test results Manage prescriptions and refills at Baylor Scott & White pharmacies Contact a care team member Bringing out the Best Proprietary 2525

Online Tools Through the member portal at trs. swhp. org, members can: • See required copays • View, print or order a hardcopy member ID card or download an electronic version • See an overview of plan benefits, track deductibles and out‐of‐pocket maximum • Monitor claims and see the Explanation of Benefits for healthcare services • Get information on specific providers • Review prescription usage Members can also send an e-mail to customer service advocates and receive responses through the portal’s secure messaging feature. Bringing out the Best Proprietary 2626

2019‐ 20 SWHP/TRS Plan Year Service Area Map Counties in black include additional network providers available to deliver in‐network care to members who live or work in our TRS/SWHP HMO network (counties in blue). "Our Open Access HMO means members can see any network provider without a referral and still receive in‐network benefits" Bringing out the Best Proprietary 2727

Scott & White Health Plan Summary of Benefits for TRS Copay Benefit Medical Deductible Out-of-Pocket Maximum $950 Individual / $2, 850 Family $7, 450 individual / $14, 900 family (includes combined Medical and RX copays, deductibles and coinsurance) Primary Care Physician $20/first PCP copay waived for a sick visit $0 copay for primary care for children 0 -19 (excludes wellness and preventive visits) Specialist Office Visit $70 Preventive Care $0 Outpatient Surgery Facility Inpatient Hospital Urgent Care Emergency Room Manipulative Therapy $150 copay plus 20% after deductible $150 copay per day ($750 max) plus 20% after deductible $500 copay per visit after deductible ($500 copay waived if admitted within 24 hours) 20% without office visit $40 plus 20% with office visit (35 visits per calendar year max) See trs. swhp. org for full list of benefits Proprietary 2828

Unlimited Rx Benefit Plus Prescription Drugs Retail (up to 30 -day supply) Rx Maximum Rx Deductible Applies to Preferred Brand Non-Preferred Drugs Mail Order (up to 90 -day supply) Unlimited $150 per individual (Does not apply to preferred generics) Preferred Generic $5 $12. 50 Preferred Brand* 30% after Rx deductible Non-Preferred Brand or Non-Preferred Generic 50% after Rx deductible Rx copays and coinsurance apply to Out-of-Pocket Maximum. * If a brand name prescription is dispensed when a preferred generic is available, a copay of 50% applies after deductible. Proprietary 2929

Prescription Coverage Is my prescription covered and what will I have to pay? Calling or emailing our Scott & White Health Plan Pharmacy Team will help you with your questions: prescriptionservices@sw. org or 1 -800 -728 -7947 Mail Order Pharmacy: 1 -817 -388 -3090 Bringing out the Best Proprietary 3030

Premium Rates And remember, you are not required to select a Primary Care Physician. You may see any network physician without a referral. Coverage Tier 2019 -20 Premiums Employee Only $558. 54 Employee & Spouse $1, 306. 58 Employee & Child(ren) $876. 76 Employee & Family $1, 457. 28 Bringing out the Best Proprietary 3131

Finding a Provider Has Never Been Easier! Our provider search tool allows you to: • Search by name, specialty, and/or ZIP code • Add filters for gender, board certification, accepting new patients, and more • See practice locations, contact information, and maps • Get details, including network participation and hospital affiliations You can also: • Customize your own profile • Create custom directory results Try it out! Go to trs. swhp. org and click on the “Find a Provider” link located on the bottom of the TRS home page, and you will be on your way. A And remember, you are not required to select a Primary Care Physician. You may see any network physician without a referral. Proprietary 3232

Scott & White Health Plan • Thank you for your interest in Scott & White Health Plan. • We look forward to being your health care provider. • And, we wish you all the best in your 2019‐ 20 school year! Bringing out the Best Proprietary 3333

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Blue Essentials Access – Plan Highlights • Blue Cross and Blue Shield of Texas will offer Blue Essentials Access. HMO coverage • Available for employees living, working or residing in Cameron, Hidalgo, Starr and Willacy Counties • The Blue Essentials Access plan was developed for members looking for cost saving alternatives, offering a choice of providers with no referral • Eligible members have access to a statewide Blue Essentials Network Proprietary 35

Blue Essentials Access – Plan Highlights Medical 2019 -20 Deductible $500 per individual $1, 000 per family Out-of-Pocket Maximum $4, 500 per individual $9, 000 per family Office Visit Primary Care – $25 Specialist – $60 Inpatient / Outpatient Copayment 20% – after deductible (member share) Proprietary 36

Blue Essentials Access – Plan Highlights Pharmacy 2019 -20 Deductible $100 per individual Rx Yearly Maximum Unlimited Copayments Tier 1 – $10 Tier 2 – $40 Tier 3 – $65 Tier 4 – 20% Formulary Closed Pharmacy Network excludes CVS Proprietary 37

Monthly Premium Rates for 2019‐ 20 Premium rates effective Sept. 1, 2019 Coverage Category Employee Only Employee and Spouse Employee and Child(ren) Family Proprietary 2019 -20 $486. 56 $1, 177. 52 $761. 96 $1, 249. 00 38

Blue Essentials Access – Service Area • Available to employees living, working or residing in the following counties: – – Cameron Hidalgo Starr Willacy • Provider Network – Statewide Access • Provider Finder – A complete list of network providers is available at: www. bcbstx. com/trshmo Proprietary 39

Why Blue Essentials Access Works • Employees can use a select network of providers statewide • Employees traveling outside of Texas who need urgent care have access to the Blue. Card® program. • Employees have access to health and wellness programs • A dedicated Customer Service line for TRS‐Active. Care members Proprietary 40

Blue Essentials Access ‐ Contact us Personalized Service • Call customer service for: – – – Claim questions/status Network provider information Medical and Rx coverage questions ID card requests Transition of care information Help with online tools http: //www. bcbstx. com/trshmo Customer Service 1 -888 -378 -1633 Proprietary 41

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