Open Source Enterprise Content Management John Newton Chairman

Open Source Enterprise Content Management John Newton Chairman and CTO, Alfresco www. alfresco. org 1

Agenda l Intro – – John Newton Co-founder of Documentum and Alfresco l A Brief History of ECM l Why Open Source ECM l Alfresco Open Source ECM Architecture l Alfresco as a Scalable Enterprise Platform l ECM and Open Source: What’s Next 11/1/2020 2

Alfresco is… Open source, Open standards Source Best-of-breed open source components Enterprise-scale, enterpriseinfrastructure, enterprise-control Content Documents, records, XML, web pages, images, rich media, code … Management Most experienced team in content management in the world from Documentum and Interwoven 11/1/2020 3

A Brief History of ECM 1985 Image mgmt and first collaboration Filenet, View. Star, Lotus 11/1/2020 1990 Electronic document mgmt Documentum Saros PCDocs 1995 Web content mgmt 2000 Advanced content concepts Consolidation of ECM Open source web content mgmt Netscape, DRM, Vignette, DAM, Interwoven Lifecycle Mgmt Open. CMS, Mambo, Drupal, Plone 4 2006 Open source enterprise content mgmt CMS Standards

What is Enterprise Content Management? Collaboration Records Management Web Content Management Information Object / File / Data (XML) Electronic Publishing Search Metadata Document Management Forms Management Source: AIIM Enterprise Content Management Association 11/1/2020 5

Applications of Enterprise Content Mgmt l Web and Portal Content Management l Collaborative Development l On Demand Publishing l Compliance l Records Management l Document Management l Digital Asset Management l Image Management 11/1/2020 6

What is Wrong with ECM? 1. ECM costs too much 2. ECM is too hard and too cumbersome 3. ECM doesn’t scale for enterprise requirements 4. ECM is isolated in departmental islands 5. ECM hasn’t changed much Source: 11/1/2020 Information Architecture Institute – Jan 2003 http: //iainstitute. org/pg/the_problems_with_cms. php#000064 15 -years hard knocks 7

Predictions for ECM 1. ECM will standardize, commoditize and the business model will change 2. ECM will become simpler, lighter-weight, and much easier 3. ECM will deploy new technologies to scale to dynamically serve the enterprise and beyond 4. ECM will decentralize, federate and integrate with the rest of the enterprise 5. Open source will become a powerful force for change in ECM 11/1/2020 8

Commoditization of ECM Web Applicatio ns Virtual File System FTP Knowledg e Portals App Server Portal Server Web Services CRM Business Process Engine Content Repository High Availability CIFS Web. DA V Full-text Indexes & Categories 11/1/2020 Storage Metadata DBMS 9 Hot Standby

Standardization of Content Mgmt Functionality l Library Services l Content Services l Data Modelling l Search l Business Process and Lifecycle Management l Security and Organizational Structure l Application Integration 11/1/2020 10

Standardization Efforts in Content Mgmt l Web. DAV – IETF Web-based Distributed Authoring and Versioning l JSR-170 – Java Content Repository (JCR) API l JSR-283 – Next generation of JCR l i. ECM – AIIM Interoperable Enterprise Content Mgmt l Where is the SQL of Enterprise Content Management? 11/1/2020 11

Open Source as a Force in Content Mgmt l Open source is now acceptable in F 1000 l ECM is fast-growing “must have” l ECM vendors are alienating customers & channels l Enterprise software and business model evolves slowly l Open source evolves faster 11/1/2020 “After Linux and My. SQL, enterprises are now looking for open source alternatives for the rest of their stack” Marten Mickos, My. SQL North American ECM Market Revenue Source: Forrester Research, June 2005 12

Fostering ECM Innovation Closed Customer Open Customer Reception Sales Media Product Shipping Mgmt Development Developer (Bugs) QA Support Marketing Partner 11/1/2020 Partner Accounts Code Blogger Developer Customer Mgmt Internet Support Engineer Marketer Tester Partner 13

Open Source is Changing Enterprise Software l All categories of enterprise software affected – OS, DBMS, BI, Test & Build, System Admin, CRM, ERP, CMS l Users sell themselves through try and buy l Direct connection between customers and developers l Architecture is guided by the community l Community, developers collaborate on the elimination of bugs l Faster propagation, faster innovation 11/1/2020 14

Simplifying Enterprise Content Management 1. File System Emulation 2. Rules Engine 3. Out of the box portal integration 11/1/2020 l Address the paradigms that users know best l Replace shared file drives with Virtual File System l Email-like plug-in rules automate manual processing & enhance compliance l Google-like search, Yahoo-like browsing l Templates to encourage reuse, simplifies use and provides web access l Simple data model supports end user administration 15

Scale Requirements for an Enterprise Platform l Scale in Information – l Scale in Activity – l Complex information per activity with dynamic views with full object-level security Scale in People – l Complex search, structure & classification of information Up to 100, 000 s of readers and writers of gigabytes and terabytes Scale in Geography – Sharing of information across continents in realtime 11/1/2020 16

Strategies for Scaling Information and Activity l Modularity and AOP l Flexible Data Modelling l Object-Relational Mapping and Optimization l Service Oriented Architecture l Federation vs. Centralization l Caching and Clustering l Web Caching l High Availability 11/1/2020 17

New ECM Architectures for Scalability and Adaptability l l l Enterprise-scale, high-integrity repository Best of Breed Open Source Components Modular, lightweight architecture Distributed Store Aspect (Module) Interface Admin My. SQL, Oracle 11/1/2020 BPM Control Security DRM 5 X faster Object Persistence Workflow l JSR-168 Portlets Content Mgmt Repository Indexing High Availability JSR-170 & Web Svcs Templating l CIFS, FTP Web. DAV Storage Distributed architecture Spring Framework Database l Java App Servers and Portals PHP Lucene Open. DRM j. BPM JMX Free. Marker 18

Scaling People and Geography Federation R&D Repo DBMS Index Mktg Sales Repo Web Caching Virtual Workspace DBMS Repo Index DBMS Index Clustering Virtual Workspace Repo 11/1/2020 Web Site Repo ECM Cluster Distributed Cache WCM Repository Web Site Repo Web Site DBMS Database Cluster 19 DBMS

Gartner Hype Curve for Content Mgmt Source: Gartner June 2005 11/1/2020 20

Future of ECM l Enterprise Content Management should be bigger – l Standardization will fuel growth – l $2. 5 B ECM vs. $10 B RDBMS JSR-170, JSR-283, i. ECM -> SQL for Content Commodization will drive global adoption – China, India, Russia, Latin America l Innovation will drive scalability and simplicity l Open Source will drive innovation – – Next generation: Wikis, Blogs, XML Composition New distributed models: RSS, Web Services, Message based 11/1/2020 21

Summary l Time is ripe for open source in enterprise content management l Open source brings the community into the development, support and service process l Open source changes the sales and price dynamics of the industry l Open source brings back the innovation process into the industry 11/1/2020 22

For More Information l See us at Booth #1162 l Try Alfresco – l Case Studies – l http: //www. alfresco. com/customers Downloads – http: //www. alfresco. org/downloads john. newton@alfresco. com 11/1/2020 23