Sources of Information • User Bank Account • User Credit Card
Destination of Information • • User Quality Assurance Marketing Department Customer Service
Questions & Answers • How early will a customer be notified of a periodic payment? • If an account is deleted, will I be able to recover the account? • Can a customer hold more than one account?
Data Dictionary Format • Use Case: Name of use case • Actors: Actors that are involved with the use case • Type: The type of use case • Description: A short description about how the actor interacts with the system • Use Cases: A list of use cases that must be done before the user can do this use case
Data Dictionary Examples Use Case: Edit Account Actors: User Type: Primary Description: The user can edit their personal information and any custom settings. • Use Cases: User must have created an OPS account and be logged in to the system. • • Use Case: Notify User of Periodic Payment Actors: System Type: Primary Description: The system notifies the user of an upcoming payment within a specific time before the payment is due. • Use Cases: User must have created an OPS account. The user must have a periodic payment scheduled. • •