1 Procedure for online Payment of MTNL LandlineBroadband

1 Procedure for online Payment of MTNL Landline/Broadband Bills through Credit / Debit Card and Net-banking

2 Open browser & type www. mtnldelhi. in in the address bar Type www. mtnldelhi. in here

3 Click on paynow tab as shown below Click “Paynow” tab Here

4 Click on the service tab for which you want to pay online Click on service tab

5 On clicking for Landline/Broadband tab in previous window, the page shown below will open. Enter your Telephone number, CA number & Email ID as shown below. CA No. is available on your Telephone Bill. (8 –Digit) Enter Tel No. , CA No. & Email PS: A valid Email id is required for acknowledgement of payment.

6 On successful verification, the next page will show Unpaid & Paid bills. To pay your unpaid bill, click on “Unpaid Bills”. Click Here to see unpaid bills

7 Payment can be made for particular unpaid bill by clicking on “Pay” link as shown below. Note 1: The user can view particular bill by clicking on “View Bill” link & same will open in PDF. Note 2: The user can also view STD/ISD details by clicking “ STD / ISD Details”. Click Here to pay this unpaid bill

8 Two options are available for making payments - “Pay through Credit/Debit Card” OR “Pay through Net Banking”. On selecting the respective option, you will be directed to Payment Gateway.

9 On completion of the transaction, the transaction details will be displayed as shown below. The e-receipt for the same will be available after two working days of making the payment. The ereceipt can be downloaded/ printed by procedure as described in next slides.

10 Type http: //mtnldelhi. in/paynow. htm in the browser and click on payment “Payment E-receipt for Landline/ Broadband” tab as shown below. A new window will open as shown in next slide. Click here to print E-receipt

11 In the window displayed below click on the “View/Print Payment Confirmation” tab. Click here to print Ereceipt

12 Enter Telephone number, CA number OR Payment Confirmation No. as shown below. The Payment Confirmation No. is same as Transaction No. as obtained in Slide No. -9.

13 For viewing/printing the E-receipt, click the desired receipt no. Click here to print desired Ereceipt

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