Line of Fire Injury Reduction Program Area Champion

Line of Fire – Injury Reduction Program Area Champion Orientation

Introduction Agenda: • Safety Moment • Where are we now? • What is Line of Fire? • Program Campaign Strategy • Next Steps • Questions / Comments Ground Rules: • Leave your title at the door • Turn phones off and keep out of sight • Stay engaged, internalize and reflect on messages and share your thoughts amongst the group • Not here to work specific problems or conditions (parking lot) • Focus on changing personal behaviors and habits • Follow through – after this session “walk the talk” 2

Safety Moment How many times have you heard a child exclaim “It’s not my fault!” or “it wasn’t me!”? Whether or not these statements are true is beside the point. A responsible person will say “it’s not my fault, but it’s my problem”. These individual’s identify themselves by their actions, they pickup that piece of garbage on the ground, they’re quick to lend a co-worker a hand or show them a better, safer way. The step up and take the high road any chance they get. Why? Because these people see an opportunity every time a situation presents itself. An opportunity to eliminate a trip hazard, an opportunity to lighten the load for a co-worker or help keep them out of harms way. They may not be a supervisor or a lead hand, but they lead by example, they answer to themselves. When you get enough of these people working together, you get a company of people that do the right things, follow safe procedures, help and look out for each other and co-workers throughout the site. They project an image of accountability and carry a reputation for getting things done and asking “what else can we help you with” When you are in the Line of Fire you are at risk of coming into direct contact with a force your body cannot endure. What are some examples of Line of Fire Incidents that you have been made aware of in your areas? 3

Putting A Face To The Statistics Video 1 Stored Energy 4 Video 2 Striking Energy Video 3 Crushing Energy

Where are we with enterprise-wide safety campaigns? Get a Grip on Safety: Mid September- Mid March In 2013, (Sept-Dec) Get a Grip: • Sent 18 less people to hospital • This represents a 49% reduction in recordable Slip, Trip & Fall injuries compared to the same period in 2012/13 • Reduced the cost incurred by recordable incidents by roughly $800, 000 • Introduced enterprise-wide campaigns • Focused on home, office and site related slips, trips and falls • A 5 year plan for enterprise-wide safety campaigns is currently being created 5 The “Get a Grip” campaign included 6 activity packages: 1. 2. 3. 4. 5. 6. Transition Zones and Walkways Boots and Grips Access and Egress Home Safety Eyes on Path Ladder Safety

Where are we now with Line of Fire (LOF)? • LOF hazards, and the opportunity to correct them are often overlooked • People often unknowingly put themselves in the Line of Fire • Line of Fire related injuries are common and can lead to serious injury • There was no consistent approach to Line of Fire reduction at Suncor • Line of Fire is aligned with the Life Saving Rules • Line of Fire hazards exist year round (no seasonal trend like Get a Grip) • Some previously use Line of Fire initiatives exist including; • Major Projects and Oil Sands: Some Line of Fire work has been done • In Situ: 4 Pink • Turn Around: Drop Zone - the other “Get a Grip” • R&M has started introducing Line of Fire into its workforces Creating a enterprise-wide injury reduction campaign for Line of Fire is a large opportunity 6

Line of Fire: Suncor Wide Major Mechanisms of Injury in 2012 Recordable Injuries 15% 28% STF LOF 107 People 7 Other 57%

Line of Fire: The impact on Suncor 2011 = 275 recordable injuries (141 Line of Fire related) 2012 = 212 recordable injuries (107 Line of Fire related) 2013 = 200 recordable injuries (113 Line of Fire related) 8 Year RIF Performance Without Line Of Fire Related Injuries Overall RIF Reduction Opportunity (%) 2011 0. 73 0. 40 45% 2012 0. 59 0. 26 56% 2013 0. 56 0. 24 57%

Line of Fire: Impact on Business Units E&P R&M Year RIF Performance w/o Line of Fire injuries Overall RIF Reduction Opportunity (%) # of people injured relating to Line of Fire 2011 2012 2013 0. 76 0. 98 0. 51 0. 59 0. 64 0. 34 22% 35% 33% 4 8 4 0. 52 0. 32 0. 50 0. 22 0. 17 0. 19 58% 47% 61% 21 12 24 2011 2012 2013 MP OS IS 9 2011 2012 2013 0. 78 0. 70 0. 72 0. 40 0. 33 0. 32 49% 53% 56% 31 24 15 1. 02 0. 79 0. 59 0. 48 0. 36 0. 18 53% 54% 69 50 51 2012 2013 0. 79 0. 67 0. 86 0. 32 0. 35 0. 37 59% 48% 57% 16 13 19 Total: 361 2011 2012 2013

What is Line of Fire? You are in the Line of Fire when you are at risk of coming into contact with a force your body cannot endure. Industry Standards break Line of Fire into three mechanisms of injury: Stored Energy: Contact with stored energy Striking Hazards: Struck by or striking against an object Includes falling objects Crushing Hazards: Caught in, on or between an object 10

Proposed Goal: To focus on and reduce Line of Fire related incident enterprise-wide, by 20% year over year. A minimum of 21 less people sent to the hospital for treatment Proposed program to support goal is strategically aligned: The Suncor Way: • Supporting our core values including overriding commitments to safety, respect, raising the bar, honoring commitments and doing the right thing the right way. Suncor Value Driver: • Continue to advance Suncor’s journey to operational excellence. Environment, Health & Safety goal: • Continue to advance a strong safety culture through enterprise Journey to Zero initiatives: • Training • Campaigns • Operational Controls

Enterprise-Wide Safety Campaigns Timing Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2014 Introduction to Line of Fire Recommended Roll Out Timing for Line of Fire Activity Package 5 Activity Package 6 Activity Package 1 Activity Package 2 Activity Package 3 2015 Sustainment MSI Activity Package 5 12 Activity Package 5 Activity Package 6 Activity Package 1 Activity Package 2 Activity Package 3

Line of Fire Program Step 1: • Leadership Alignment • Level of effort • Resourcing • Budget • Implementation Step 2: • 3 Month Focused Campaign • Activity Packages • Communications • Core Web Page

Step 1: Leadership Alignment Leadership Engagement • Central EHS works with EHS leadership teams to assist with appropriate level of effort recommendation for their specific areas • Business Unit/Function Leadership Team Meetings BU/BA and/or Function Level of Effort Identification • Review draft level of effort and agree on upcoming years program BU/BA and/or Function Resources Allocation • Identify BU sponsor and communicate expectations • Identify BA / Area Champions • Central EHS scheduled to conduct orientation (in partnership with the BU sponsor/s, BU EHS Director) for BU EHS, Communications, and BA Area Champions Tactical Material Ordered • Identify tactical material needs and order • Install and distribute materials

Step 2: Three Month Focused Campaign Activity Packages • Area Champions and Leaders use Activity Packages to help roll out campaign • Packages include; Safety Moments, Toolbox Talks, Videos, Posters etc. Communications • Central EHS rolls out campaign on existing ongoing employee communications channels • Communications includes; 360 Magazine, Core News Stories etc. Core Web Page • Dedicated Core Web Page is created for all Activity Packages and other campaign information based on the current Get a Grip on Safety template

The Three Activity Packages: Why it works Stored Energy: Contact with stored energy Striking Hazards: Struck by or striking against an object Includes falling objects Focuses on culture and behaviors • Leadership • Personal stories/testimonials • Encourages employee/contractor participation Utilizes strong personal safety tools • Life Saving Rules • Hazard Identification Tools Crushing Hazards: Caught in, on or between an object

Why it works Statistics Validation and Ongoing Monitoring Visual Campaign Mind Set Awareness Diagram source: http: //www. primarycolourssurveys. co. uk/what-we-do/employee-engagement / Visible Felt Leadership 3 Activity Packages to Support Risk Reduction

Activity Package 1 – Stored Energy Timing: May 5 th – June 14 th Key Message: “Don’t Let The Pressure Get To You – Zero In On Safety” Stored energy is “pent up” energy that can be released unexpectedly. Consider what we can do to protect ourselves from injuries that are caused by stored energy. Key Activities: Activity Package deployment Safety Talk Safety Moments with embedded video Posters Tent Cards Mind on Task Awareness Training - Awareness PPT and commitment sheet Hazard Identification and Control Refresher - Awareness PPT, FLRA template and inspection Hazard Hunt - General Hazard Hunt Templates - Slow Mo Program Overview and Templates - Video Replay Program Overview and Templates Outcome: - Improve competency in Field Level Hazard/Risk Assessments - Learn to recognize stored energy hazards - Improve awareness of Control of Hazardous Energy 18

Activity Package 2 – Striking Hazard Timing: June 15 th – July 14 th Key Message: “Don’t Be A Target – Recognize the Risk, Eliminate The Hazard” Striking hazards are the most frequent Line of Fire risk to workers. These are hazards that strike you, or that you strike against. Key Activities: Activity Package deployment Safety Talk Safety Moment with embedded video Posters Tent Cards Hand Safety Program - Awareness PPT on Hand Safety - Awareness PPT on Glove Selection - 4 Pinc Program Dropped Object Program - Overview and draft standard - Inspection - Templates and tools Outcome: - Learn to recognize and respond to hazards that could pose a risk of striking yourself, or the people around you 19

Activity Package 3 – Crushing Hazard Timing: July 15 th – August 14 th Key Message: “What’s The Point – Don’t Get Caught In A Pinch” Crushing injuries occur when body parts get caught between two objects or entangled with machinery. These hazards are also referred to as pinch points. Key Activities: Activity Package deployment Safety Talk Safety Moment with embedded video Posters Tent Cards Inspections - Safeguards - Hazardous Energy - Tools, Equipment and Machinery Stationary - Grinders and Drill Presses Workplace Observation - Observation overview Outcome: - Learn to recognize and respond to crushing hazards 20

2014 leadership and stakeholder engagement (Enterprise Wide)

2014 planning, design, release

2014 optimum campaign schedule (enterprise-wide)

What does program roll-out success look like? Central EH&S Team • Ensure the Line of Fire Program is maintained and improved yearly based on post event lessons learned • Act as a subject matter expert to support the BU/FN EHS Team • Provides a sample “Starter Kit” of materials to all BUs and Functions participating • Hosts the campaign page on the Core • Co-host an orientation session in partnership with the BU sponsor/s, BU EHS director that targets the BU EHS, BU communications specialist/s and the BA / Area Champions • Work with BU/Functions to provide ongoing statistics and lessons learned BU/Function EHS Team • Review last year’s lessons learned and identify opportunities for improvement • Conduct a review to draft upcoming years level of effort proposal • Act as a local subject matter expert to support the BU/FN Area Champions • Provide campaign direction & works closely with BU/FN Area Champion to prepare them to run campaign • Plan and schedule orientation session in partnership with the Central EHS Team • Provides ongoing statistical analysis of workplace injuries BU/Function Leadership Team and BU Sponsor Area Champions • Review the draft level of effort and agree on upcoming years program • Lead the tactical role out within their specific area • Leadership Team identifies BU/FN Sponsor and communicates expectations • Work with the BU/FN sponsor to escalate issues or highlight opportunities • Leadership Team identifies BU/FN Champion/s • Provide ongoing stewardship of resource utilization, program success and challenges, associated work orders and/or corrective actions • Work with EHS Team to plan and schedule an orientation session in partnership with the Central EHS Team • Identify tactical material needs • Provide regular feedback to the BU/FN sponsor on progress to date • Customize the supporting campaign material to maximize value within your respective areas • Work with the BU/FN EHS Team to act as a area subject mater experts • Provide ongoing feedback on campaign