Kosovo Health Ministry Health Inspectorate Hospital Incidents Reporting

The purpose of the survey • To evaluate the readiness of health professionals to

METHODOLOGY • Pilot research. Questionnaire with 11 questions, personal barriers, professional and working environment.

Preliminary results Table 1 Do not agree Gynecology and Obstetrics Infective clinic Cardiology Intensive

According to clinics Pediatrics and Intensive Care Unit dominated barriers (agree), while in others

According to positions Reconciliation is the highest of managers and nurses, whereas the doctors

According to questions In most prevalent answer questions, especially the question Disagree 2 with

Discussion • Non-confidential questionnaire • Questionnaire based on the current situation-without reporting system of

Acknowledgements • Jooske Vos, EPSO • Idriz Sopjani, QEAP Haimerer • Dr. Curr Gjocaj,

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Kosovo Health Ministry Health Inspectorate Hospital Incidents Reporting Dr. Ardita Baraku, Dr. Diana Shehu-Devaja 6/02/2016 Hospital reporting incidents

The purpose of the survey • To evaluate the readiness of health professionals to report hospital incidents because of existing barriers in their reporting. • Hospital incidents considered undesirable actions affecting patient health. • Example:

METHODOLOGY • Pilot research. Questionnaire with 11 questions, personal barriers, professional and working environment. • Five responses: Strongly disagree, neutral, agree and strongly agree. • Five clinics QKUK with intensive care treatment. Gynecology and obstetrics clinic, Infective clinic, Cardiology and Pediatric clinic. • Four categories of respondents: manager of the institution, physician, head nurse and nurse

Preliminary results Table 1 Do not agree Gynecology and Obstetrics Infective clinic Cardiology Intensive Care Unit Pediatrics Total N % 29 30 25 12 8 104 47. 3 Agree Neutral 8 6 10 22 30 76 34. 5 18. 2 47. 3 34. 5 Do not agree Agree Neutral Total 7 8 9 10 6 40 18. 2 44 44 44 220 100. 0

According to clinics Pediatrics and Intensive Care Unit dominated barriers (agree), while in others they have dominated their absence (disagree) 40. 0 30. 0 20. 0 10. 0 39. 5 27. 9 28. 8 10. 5 28. 9 24. 0 7. 9 13. 2 11. 5 7. 7 Do not agree Agree Gynecology and obs Infective 6/02/2016 Cardiology Cent. Pediatrics Intens. Care Hospital reporting incidents

According to positions Reconciliation is the highest of managers and nurses, whereas the doctors and head nurse disagreement 30. 0 26. 3 25. 0 20. 0 26. 9 25. 0 27. 6 27. 9 21. 1 20. 2 do not agree 15. 0 10. 0 5. 0 0. 0 Nurse Main Nurse Manager Physician

According to questions In most prevalent answer questions, especially the question Disagree 2 with 65% and 6 to 60%. Agree is dominated by question 3 with 60% and 10 to 55% 11 10 9 8 7 Neutral Agree Disagree 6 5 4 3 2 1 0. 0 20. 0 40. 0 60. 0 80. 0

Discussion • Non-confidential questionnaire • Questionnaire based on the current situation-without reporting system of hospital incidents • Order? Confidence? Lack of information? Conclusion It should be explored in more details before the conclusion issued but before initiating the request for incident reporting system of the hospitals

Acknowledgements • Jooske Vos, EPSO • Idriz Sopjani, QEAP Haimerer • Dr. Curr Gjocaj, Director of Sh. SKUK, • Prof Dr Enver Baraku • Ian Leistikow • Dr. Ardita Baraku, Chief Inspector

Thank you for attention!

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