Factory Integration Services for Synergy May 9 th

Factory Integration Services for Synergy May 9 th 2017

Importance of installation services with Synergy • HPE Synergy is relatively new technology in the market • Critical that early customers are successful • Installation services increase the likelihood of customer success • Creates potential customer references • Generates positive market buzz 2

Why Factory Integration for Synergy HPE Synergy is built from the ground up for Composable Infrastructure by allowing users to compose physical and virtual compute, storage, and fabric pools into any configuration for any application through a single interface. Factory Express for Synergy helps customers adopt this new technology faster by: Business Agility − Smoother solution deployment with preintegrated solution Managing Cost − All inclusive service − Faster return on IT investment − One-touch efficiency Mitigating Risk Resources − Predictable hassle-free experience − Enhance existing resources − Repeatable process for consistent and stable configurations − Collaborate with HPE experts − Dedicated team to work with your IT

Reduced Complexity HPE Synergy and components Composer Composable Fabric Integrated software-defined intelligence to self-discover, auto -assembly and scale from racks to rows Rack scale multi-fabric connectivity for cost efficiency, resiliency and flexibility Image Streamer Composable Compute Composable Storage Instantly provision operating environments on stateless infrastructure Provides the performance, scalability, density optimization, storage simplicity, and configuration flexibility High-density integrated storage for a new level of simplicity, density, and flexibility FE for Synergy • • Delivered pre-integrated and pre-configured for quick hassle free deployment Provides end to end project management Adopt new technology quicker Reduce deployment complexity Improved customer satisfaction - All Nodes slotted All Frames racked Power, Management Ring and Interconnect wired Composer configured Latest firmware installed One. View settings applied (LIG, LEG, OVRS, Server Profiles, etc. )

Other Differences Integration and Delivery Services for Synergy A-la-carte Services Custom CTO Hardware pre-integration Startup Service Y FE 4 FE 5 Y Y Synergy Configuration & Startup as per Data Sheet Y Y Y Implementation Project Manager Y Y Y Onsite Installation, commissioning and orientation Y Y Y Available for both new installations and upgrades Customized Solution Documentation (Sim. Binder) Dedicated Implementation Project Manager (Quote to Install) Configuration Verification by IDS Industrialization Technical Consultant Custom Image Streamer / Customer OS artifacts installation Additional technical resource on completing CID (*) Y Y Y (*) Also available standalone as Custom Service

HPE Synergy Factory Integration Services FE 4 is the recommended deployment service for HPE Synergy Similar Prices but better value and end to end customer experience than On. Site Services: • • 1 to 1 mapping for FE and Onsite Implementation service for easy price comparison FE delivers more for a similar price FE for both upgrades and new installs FE as a all inclusive service One. View configuration performed in Integration Center by Synergy L 3 Certified resources 6

Factory Express Service Ordering Guidelines SKU Description WW Ref Price HA 454 A 1 -300 HPE FE Synergy Initial Frame Pkg 4 SVC $4, 895 Applies to Initial Frame Usually the one with a Composer HA 454 A 1 -301 HPE FE Synergy Add-on Frame Pkg 4 SVC $2, 295 Applies to each Additional Frame − FE for Synergy is an all inclusive service − When any Synergy solution without external products is ordered, there is no need for the HA 454 A 1 -000 to be quoted − Rack-less multi-frames configurations should be configured with ZU 715 A Virtual Rack SKU − A Customer Intent document must be provided along with order with configuration details. See next slides. 7

Factory Express Service – Upsell Opportunities Detailed design: FE 5 Package Additional support on CID Collection (Customer Intent Documentation): FE 5 Package or Custom Service (1 x HF 482 A 1) Customer OS artifacts installation: FE 5 Package or Custom Service 8

Ask Encourage customers to take advantage of deployment services with Synergy New Requirement Complete a CID for all Synergy system with deployment services 9

CID Walk Through 10

Pre-Delivery Checklist move to CID The Pre-Delivery Checklist related content enables TS Support resources to deliver the prescribed service. – Aligns with the deliverables documented in the services data sheet – Bounds the service, setting expectations as to what will and what will not be performed – Gathers configuration data that is essential for a successful installation – Hardware configuration – One. View configuration – – – Management Network parameters Production Network parameters (Ethernet and SAN) Network set information – uplinks, VLAN’s, Storage configurations (internal and external) One. View Remote Support – Software configuration – Insight Control server provisioning (ICsp) appliance and media server configuration (if selected as the OS provisioning solution) – Image Streamer – All of the above will be validated during Installation and Verification Testing – All of the above will be reviewed during Customer Orientation One unique CID

CID : Simplified CID Instruction page 12

CID : Project Information 13

CID : Simplified CID – Configuration Inputs 14

CID : Full CID Instruction Page 15

CID : Full CID - Racking 16

CID : Full CID – Frames Configuration 17

CID : Full CID – Power Cabling 18

CID : Full CID – Frame Interconnection 19

CID : Full CID – Logical Enclosure Settings 20

CID : Full CID – Composer Settings (several tabs) 21

CID : Full CID – Insight Control Server Provisioning 22

CID : Full CID – Image Streamer Setting 23

CID : Full CID – One. View Remote Support 24

We are here to help and support you Implementation Project Managers (IPM) are here to support and assist if you have any questions or need additional assistance IPM can be contacted as follows: AMS & LAC - AMS_Sol_Eng@hpe. com EMEA - EMEA_Sol_Eng@hpe. com APJe. C – APJe. C_Sol_Eng@hpe. com 25

Customer Intent 26

Why a Customer Intent Document? 1 Faster time to value 2 Smoother deployments 1 Satisfied customers 3 Unified communication across HPE with customer 2 Reduced escalations 4 3 Improved HPE’s competitive position Ensure solution is built and shipped according to specification Myth Busting: The CID Process elongates the sales cycle False: For a large part of deployments, presales will only need to provide a Simplified CID. A simplified CID only takes 5 -10 minutes to complete. 27

Differences between a Simplified and Full CID Simplified CID* Full CID HW default build Custom HW build Simplified Oneview configuration Custom One. View configuration No external HW components Additional HW components like 3 PAR No Operating system provisioning Image load and Image provisioning Image Streamer configuration Virtual Connect network switch Any other network switches *Simplified CID configurations are documented in the CID template Toggling between Simplified and Full CID will preserve any data already filled 28

RACI Chart: Responsible Accountable Consulted Informed 29

RACI chart for Synergy CID Sales/Presales IPM TC Customer A / R I I R Initiate CID process with the customer A R I C Validate if Simplified CID meets delivery requirements * C A R C Fill and ensure CID completeness C A R C Coordinate build, integration and installation I A R I Validating and defining the solution * Using Simplified CID or Full CID has to be agreed upfront to ensure proper delivery experience

Customer Scenario

Other Differences Factory Express vs On. Site : Resource & Tasks Factory Express Level 4 IPM: Customer Intent Factory: Racking Cabling Integration Center: Firmware alignment One View Configuration CE: Physical Installation Pre Delivery Post Delivery TC: Power-Up and Validate Customer Orientation On Site Delivery IPM: Customer Intent CE: Racking Cabling TC: Firmware alignment One View Configuration Customer Orientation Benefits Full integrated solution ready to power-up Shorter Time to Production Some flexibility on gathering Customer Intent Longer presence onsite for Customer Orientation Drawbacks Early need for a clean Customer Intent Limited onsite presence for Orientation No Factory Pre-Integration benefit Longer Time to Production

Other Differences Service Recommendation vs Deal Profile Service Recommendation Demo order No configuration required at factory level TS Onsite installation services need to be ordered separately or covered by cross charge Customer order for Po. C On Site SKUs can be used, allowing more TC presence to collect configuration details and perform some customer orientation. Complementary services can be proposed to improve customer knowledge on the product, see next slide Customer order for Production FE 4 must be the way to go, providing a Full CID Beware of using Simplified CID that may lead to significant onsite activities not funded within the FE 4 SKU

Resources 34

Thank you 35