Extended Care Paramedics An Innovative Step Towards Integrated

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Extended Care Paramedics An Innovative Step Towards Integrated Care Sarah Rivett Ambulance Liaison Officer

Extended Care Paramedics An Innovative Step Towards Integrated Care Sarah Rivett Ambulance Liaison Officer

What is an ECP? ü ECP stands for Extended Care Paramedic ü ECPs were

What is an ECP? ü ECP stands for Extended Care Paramedic ü ECPs were invented to treat low acuity patients with subacute conditions and where appropriate, identify and initiate not emergency department care. ü To complete ECP training within Ambulance, you have to either be a registered nurse or completed Intensive Care Paramedic/or Paramedic training (highest Ambulance clinical levels).

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S ou S n m ds el ls Lik lik e e. . C a U n’ nl t ik ru el le y o to u be t. .

What do ECPs treat? ü ü ü ü Allergies/hives Asthma Back pain (non-traumatic) Cervical

What do ECPs treat? ü ü ü ü Allergies/hives Asthma Back pain (non-traumatic) Cervical spine assessment Chronic pain Croup Dislocations Fitting/convulsions Falls/back injuries Haemorrhage/lacerations Person ill (range of diagnosis) Soft tissue injury Minor injury and illness presentation ü Acute pain ü Stings/animal and insects bites and stings ü Catheter changes/urinary retention/urinary tract infections ü Burns ü COPD exacerbation ü Diabetic problems ü Epistaxis ü Eye problems/injuries ü Fish hook injuries ü Gastroenteritis ü Palliative Care ü Skin Infections ü Wound Assessment

Patient Contact ü Primary Survey ü Validating concerns ü Long case history ü Physical

Patient Contact ü Primary Survey ü Validating concerns ü Long case history ü Physical examination ü Providing patient options ü Interventions ü Referral / Transport ü Fact Sheet

Current Referrals ü General Practice ü Wound Care ü Falls Clinics ü ACAT ü

Current Referrals ü General Practice ü Wound Care ü Falls Clinics ü ACAT ü Occupational Therapy & Physiotherapy ü Hospital in the home ü Mental Health ü Rapid response teams

How do I request an ECP? ü Calling 131 233 from RACF ü Pro.

How do I request an ECP? ü Calling 131 233 from RACF ü Pro. QA – standard questions ü State “Requesting an ECP” ü Triple Zero (000) only for Life Threatening (would not be requesting an ECP anyway)

Benefits of ECPs ü People being able to remain in their place of residence

Benefits of ECPs ü People being able to remain in their place of residence ü Right treatment, right patient, right location, right time, right place ü Avoiding long waits in ED for patients ü Unnecessary NSW Ambulance transports ü Unnecessary ED presentations or admissions

Future Opportunities ü Fracture management / Radiology ü APAC / HITH • Cellulitis •

Future Opportunities ü Fracture management / Radiology ü APAC / HITH • Cellulitis • CAP • COPD

ECP Governance ü All non transported cases attempted to be called back within 72

ECP Governance ü All non transported cases attempted to be called back within 72 hrs for follow up ü Representation within 72 hrs are flagged and sent to clinical governance for review. (Currently makes up 1% of cases)

Contact Details Sarah Rivett HNE & North Coast Ambulance Liaison Officer srivett@ambulance. nsw. gov.

Contact Details Sarah Rivett HNE & North Coast Ambulance Liaison Officer srivett@ambulance. nsw. gov. au 0419 038 649 (business cards available)