Approach the cultural diversity Positive Managing of Diversity

Approach the cultural diversity Positive Managing of Diversity to leverage social and economic contribution of immigration in the EU 2011 - 2012 ____ http: //www. in-diversity. eu/ Lifelong Learning Program, LEONARDO DA VINCI PROJECT n°

Partnership of the project Instituto Europeo para la Gestión de la Diversidad (IEGD). Spain. Applicant and responsible of the project coordination and management. Greta Du Velay (GDV). France. Partner 1 and responsible of leading the WP 2. Work Research Centre (WRC). Ireland. Partner 2 and responsible of leading the WP 3. Instituto de Formación Integral (IFI). Spain. Partner 3 and responsible of leading the WP 4. Stiftelsen Minerva (MINERVA). Sweden. Partner 4 and responsible of leading the WP 5. Training 2000 (TRAINING 2000). Italy. Partner 5 and responsible of leading the WP 6. Fundación Cepaim (CEPAIM). Spain. Partner 6 and responsible of leading the WP 7.

Patners Stiftelsen Minerva Work Research Centre Ltd Gretta du Velay Fundación CEPAIM Instituto de Formación Integral Instituto Europeo para la Gestión de la Diversidad Training 2000

Project Objectives AWARENESS of multicultural environment v. Create awareness regarding the evidnece of the multiculturality v. Identify its sources OPTIMISE CONTIBUTION of immigration IDENTIFICATION of source v. Understand measure its impact v. Manage diverse and multucultural immigration based envionment v. Optimise the contribution that the immigrant population makes on social and entrepreneurial arena MANAGIND DIVERSITY And inclusion UNDERSTANDING Impact of different cultures

Valorisation Support activities üValorisation disseminartion through virtual networks local mailing lists üSeminars Sustainability Report Seminars Tranferability Piloting the tools Local seminars International seminar üPiloting the Tools 15 users per partner (105) Consolidated report üEvaluations Internal Experternal Quality Committee üTransferability Prepare tools to be used in other countries and sectors üSustainability report Strategic alternatives to guarante the life of the project beyond the UE financial support Evalutions

Activities 1 2 3 4 • Cultural diversity research in each country • Transferability of project tools to other countries • Products development: • Tool Kit • E-learning programa • Piloting • Evaluating • Disseminating • Valorisation

In-Diversity Project development Tools Target communities • Local research – status of immigation in the country • Tool Kit to develop Diversity Manament polcies in companies of all sizes • E-learning program to create awarness and behaviour to optimise multuculturalism created by immigrants • Web site to disseminate the vision, mission and tools of the project • Owners of companies – particlulary SMEs • Managers • Employees • Public Administrations • NGOs • Academia

IN-DIVERSITY Tools • Tool Kit to guide companies in the implementation of diversity and inclusion management • E-Learning program regarding cultural diversity in organisations

IN-DIVERSITY project Dissemination and valorisation: • Web: www. in-diversity. eu • Newsletters, postcards, brochure.

The In-Diversity Toolkit Work Research Centre Ireland Isabelle Jeffares

The origins of the toolkit • This toolkit is concerned with the employment of immigrants • The toolkit contains tools to assist employers in the appropriate management of cultural diversity. • The tools were transferred from the Di. Man. T project: elearning resource on Diversity Management – and was adapted to shift focus to cultural diversity management. • Targeted towards employers not individuals looking for employment.

Reasons for the Toolkit 1. Demographic change: increased immigration into and within EU 2. The benefits: Employers need to be informed about the benefits of employing a diverse workforce. 3. Employers need to be made aware of the issues: . . in terms of the Individual: • religious differences • culture • beliefs • languages. . and Work related issues: • communications • interpersonal relations • management style

Selecting appropriate tools 1. Consultations were held with stakeholders 2. Focus groups were held with experts 3. Two questionnaires were completed about what the toolkit should contain

Selecting appropriate tools The participants involved included experts in: ü Immigration ü Intercultural issues ü Management of cultural diversity from public administrations, employers organisations, trade unions ü NGOs ü Immigrants associations • Feedback received in these consultations led to identification of the important areas/issues involved in the diversity management process. • The tools were selected based on feedback received from these experts.

Toolkit amendments • Examples of recommendations from the focus groups participants included: – Simplify the toolkit – Tailor it for SME’s – Include content-related material – Managers need training to implement effective diversity management projects.

Who is the toolkit for? • All companies: public and private organisations of all sectors. • Large or small organisations; many tools adaptable for use in SME’s.

Aims of the toolkit 1. To benefit employers and employees in the workplace Employee benefits: • Income, status • Social inclusion • Health and wellbeing. Employer benefits: • Compliance with the law • Increasing the creativity and adaptability of the workforce • Improved quality of service and potentially increased profits. 2. To increase participation of immigrants in the labour market 3. To ensure the best diversity management practice in organisations by training employers 4. To be adaptable for use in both large and smaller organisations

Structure of the toolkit The tools are organised according to five major phases: ü ü ü Phase 1 - Getting started Phase 2 - Needs and problem analysis Phase 3 - Organising solutions Phase 4 – Implementation Phase 5 - Monitoring and evaluation • For each activity under each phase, a set of tools are recommended.

Phase 1 – Getting started Ø The following slides illustrate two separate activities and their tools from the Getting started phase: Canvassing support and Setting up the project team…

Activity = Canvassing support Tools Stakeholder Identification checklist Promoting diversity management Scoping checklist

Activity = Setting up the team Tools Establishing a project team Process checklist – Project planner

Examples of tools I will now briefly present some examples of tools from the toolkit: Phase 1 Getting started: • Activity = Canvassing support • Tool = Stakeholder identification checklist Phase 2 Needs and problem analysis: • Activity = Gathering information • Tool = Information sources checklist Phase 3 Organising solutions: • Activity = Identifying and setting priorities/ finding and deciding on solutions • Tool = Creating criteria to prioritise problems and solutions

Website addresses • The In. Diversity project website: http: //www. in-diversity. eu/web/ • The Dimant project website: http: //www. diversityatwork. net/EN/en_index. h tm

E-learning program IFI, Spain

E-Learning program • Program: Module 1: Introduction to cultural diversity Chapter 1: What is cultural diversity? Chapter 2: Why it is important to manager diversity? Chapter 3: Legislation at EU and local basis Module 2: Managing cultural diversity Chapter 1: Who is involved? Chapter 2: Diversity management related to other company strategies Chapter 3: Corporate commitment and declaration of principles

E-learning program • Program: Module 3: Implementation of the diversity management policy Chapter 1: Identify cultural diversity in the company Chapter 2: Planning Chapter 3: Promotion of cultural management: tools and communication Chapter 4. Action to manage cultural diversity Module 4: Demographic profile of the organisation: problemas and opportunities Chapter 1 Identifying sources of conflicts Chapter 2. Positive conflict solving.

Curso e-learning • Programa: Módulo 5: Monitoreo y evaluación Capitulo 1: el monitoreo y evaluación del plan de gestión de la diversidad cultural Capítulo 2. Análisis de resultados más detallados Capítulo 3. Obtener detalles sobre el proceso Capítulo 4. Monitoreo y evaluación Capítulo 5. Feedback sobre los resultados de la evaluación

E-learning course platform http: //www. in-diversity-learning. eu/

E-learning course • • • Theoretical content Forums Self evaluation exercises Case studies Practical exercises Complementary information

Examples of tools I will now briefly present some examples of tools from the toolkit: Phase 1 Getting started: • Activity = Canvassing support • Tool = Stakeholder identification checklist Phase 2 Needs and problem analysis: • Activity = Gathering information • Tool = Information sources checklist Phase 3 Organising solutions: • Activity = Identifying and setting priorities/ finding and deciding on solutions • Tool = Creating criteria to prioritise problems and solutions

Website addresses • The In. Diversity project website: http: //www. in-diversity. eu/web/ • The Dimant project website: http: //www. diversityatwork. net/EN/en_index. h tm