1 Introduction to Human Resource Management Copyright 2013

1 Introduction to Human Resource Management Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -1

Learning Objectives 1. Explain what human resource management is and how it relates to the management process. 2. Show with examples why human resource management is important to all managers. 3. Illustrate the human resources responsibilities of line and staff (HR) managers. Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -2

Learning Objectives 4. Briefly discuss and illustrate each of the important trends influencing human resource management. 5. List and briefly describe important traits of today’s human resource managers. 6. Define and give an example of evidencebased human resource management. 7. Outline the plan of this book. Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -3

Explaining what human resource (HR) management is and how it relates to the management process. Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -4

What is human resource (HR) management and why is it important? Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -5

The Management Process • • • Planning Organizing Staffing Leading Controlling Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -6

Review • Part of total management process • Focus on staffing processes o Job analyses o Recruiting o Compensation o Performance o Compliance issues, etc. Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -7

Human Resource (HR) Responsibilities of Line and Staff Managers Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -8

Line and Staff Managers • Line authority gives you the right to issue orders • Staff authority gives you the right to advise others in the organization Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -9

Human Resource Duties Line Managers • • • Job placement Orientation & Training Performance Cooperation Labor costs Development Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -10

Human Resource Duties Staff Managers • Line function inside of HR department • Coordination • Assist and advise Sample HR organizational chart for a small company Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -11

Review • Profits and performance • HR is a line function within HR department • HR is a staff function to support line management • Right person, right job Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -12

Important Trends in Human Resource Management Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -13

Trends in Human Resource Management • • • Globalization Competition Deregulation Increased indebtedness Technological innovation More high-tech & service jobs Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -14

Trends in Human Resource Management • • • More knowledge work Aging workforce Economic downturn De-leveraging Deregulation slowdown Slower economic growth Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -15

Globalization • Sales, ownership and manufacturing to other countries • Sales expansion • Lower labor costs • Forming partnerships • Offshoring Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -16

Indebtedness and Deregulation • • • Stock brokering by banks Lending practices No money down Spending > Income Balance of payments Treasury bonds Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -17

Technological Trends • • Smart phones Tablet computers Facebook Job seeking Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -18

Trends in the Nature of Work • High-tech jobs • Service jobs • Knowledge work and human capital Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -19

Workforce and Demographic Trends Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -20

Demographic Trends Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -21

“Generation Y” Workers • Considered to be high-performance and high-maintenance • Fair and direct supervisors • Creative challenges • Day 1 impact • Small goals • Faster and better workers Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -22

Retirees, Nontraditional Workers, Workers from Abroad • • • Bringing retirees back Multiple jobs Contingent workers Alternative work arrangements Workers from abroad Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -23

Economic Challenges and Trends • • • GNP growth boom 2001 – 2008 Falling off a cliff Debt accumulation Worthless loans Economy tanks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -24

Evidence-based Human Resource Management Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -25

Review • • • Globalization Indebtedness and deregulation Technology Trends in the nature of work Economic challenges and trends Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -26

The New Human Resource Managers Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -27

Big picture Competencies Performance, results, evidencebased practice Transactional Services The New Human Resource Managers Employee Engagement Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall Talent Management Ethics 1 -28

Review • • Talent management Ethics/Values Employee engagement Measurement Evidence-based management Value New competencies Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -29

Plan of the Book Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -30

Plan of the Book • • Practical tools HR as a profit center Strategic context Evidence-based HR Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -31

Review • • The HR process Importance HR responsibilities Trends Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -32

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America. Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 1 -33