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• • • Ingram Micro’s IBM Business Unit BA & Big Data IBM & Cognos ICE Program Review

Slide title here (Need title or to delete) The world's largest provider of technology products and services § 2011 annual revenues: $36. 3 billion § Approximately 15, 500 associates § Customers in approx. 145 countries § 105 distribution centers worldwide SUCCE SS § Operations in 26 countries § No. 75 on 2011 Fortune 500 list § Diverse capabilities in complementary agencies and services § Only global broad-based IT distributor with significant, multi-country Asia-Pacific presence § Global corporate responsibility focus 30+ years experience in IT distribution

Ingram Micro and IBM BU Value Proposition Partner Enablement Seismic, Cloud and Tech Services Partner Network Demand Generation Technology Enablement Sales and Profit Expansion Specialized Account Resources Foundational Execution Advanced Technical Services Advanced Business Services Vendor Support Credit and Creative Financing Partner Integration Transactional Excellence Selection, Price and Availability Confidential and proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission.

What are the Drivers for Big Data? Volume: Unprecedented growth in structured and unstructured data strains or breaks traditional data collection, management, and analytical systems. It’s been said that 90% of data stored today was created in the last 2 years the IDC study says data market for big ervices s & y g lo o n h c te $3. 2 will grow from lion in 2010 to bilgenerated 2015. in n o li il b. 9 6 1 $ Velocity: Customer sentiment, consumer and machine data, and competitive pressure creates the need for near real time analysis and decisions. 60% - Estimated increase in operating margin if retail markets fully used big data (MGI, Mc. Kinsey Research) Variety: Proliferation of data sources, much of it unstructured, from Smartphones, GPS, Social media feeds, sensors, etc. clouds sound decision making Confidential and proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission.

Ingram Cognos Elite Program (ICE) Gold • ICE Summit participation • Enrollment in the ICE Rewards Points System • • Access to End User Lead Gen Program, Passes to IOD, and other ICE Program amenities through Points Rewards System Recognized as an ICE Gold Member Platinum Diamond • Min. $100 K Cognos NL Sales • Min. $300 K Cognos NL sales • Enrollment in the ICE Rewards Points System • Funded Travel To ICE Summit • Funded Travel to ICE Summit • ICE Partner Council Participation • • Up to 3 leads per quarter in End User Lead Pass Program ICE Partner Council participation • • Single Pass at IOD Up to 5 leads per quarter in End User Lead Pass Program • Recognized as ICE Platinum Member at IOD • Multiple Passes at IOD • Recognized as ICE Diamond Member at IOD Confidential and proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission.

ICE Point System • Ingram Micro hosted IBM webinar attended (max 1/quarter): 1 pt • Additional software authorization bonus first-time transaction: 4 pts • Additional software authorization, Information Management: 2 pts • Additional software authorization bonus first-time transaction, Information Management: 8 pts Confidential and proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission.

The GB-E segment comprises accounts that are robust and have attractive IBM growth potential GBE Sector MM 12, 500 Customers Larger in 2012 All… Every… Two… All… COMPANY SIZES INDUSTRY COUNTRIES BRANDS 1 K employees to $10 B+ Largest = Healthcare US 50% Services Select 100 -999 Next = Banking Canada 23% SW / 27% HW Next = Retail (plus some Islands) Wide range of… Predominately… Opportunity for… Wide Range of… COMPANY TYPES COMPETITIVE LARGE DEALS FINANCIAL HEALTH Emerging Growth Clients Low share of wallet 833 $1 M Accts in ’ 09 Many IGF Credit 6/7 Intermediate LE’s White Space 433 $1 M Accts in 1 H/10 MNC’s 40%+ of Oracle Attack 448 $1 M Wins in 1 H Confidential and proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission.

GBE Marketplace Situation Overview 2012 Market Healthier Spend expected in 2012 ü NA Market expected to be $421 B in 2012, growing +3. 9% yty. ü GBE represents 24% ($101 B) of the opportunity, and is expected to grow slightly faster than overall market. ü US expected to grow 0. 5 pts faster than Canada. ü Services represents 78% of GB opportunity. MM $55 B GBE $101 B GBE Represents 24% of NA Opportunity Sector $265 B GBE Opportunity primarily in Services & SW ü SW spend expected to grow +6% yty, Services +4%, Hardware +3%. ü Healthcare, Retail, Computer Svcs, Electronics represent key industry opportunities in GBE. ü Strong solution spending is expected. Confidential and proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission.

North American Market Environment - Industry IT Spend GBE NA GBE Opportunity and Growth by Industry 2011 GMV and Growth Confidential and proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission.

GBE Coverage Model Type GBE Account and Revenue Mix 5% 45% Growth 50% Market Growth Rep / Span Description § Most Intimate GBE coverage. § Selected clients with complex business and/or Double. IT infrastructure requirements. Digit § Approx. 5% of accounts, >25% of rev (higher % Select 2 -3 yr CR of signings). 25% 800 CAGR 1: 5 § Strong potential for transformational services Accts. (big (+/- 3) projects (including LTS). share § Sales Skills – Industry knowledge, client gain) intimacy, transformational solutions. § Industry territories where possible. § Predominant GBE coverage. 65% § Clients with complex IT infrastructure requirements, but may not have strong @ GBE Growth CR propensity for transformational services. Plan 6, 000 1: 20 § Approx. 45% of accounts, >65% of rev (lower % (share Accts. (+/- 5) of signings). gain) § Sales Skills – Client portfolio mgmt, project 10% based selling, leverage partner ecosystem. § Industry territories where possible. § Hyper-efficient GBE coverage. § All Clients not covered in Select or Growth. < GBE Market Plan § Approx. 50% of accounts, <10% or rev and i. CR 5, 700 (share 1: 100+ signings. Accts. Confidential and proprietary information or duplicate without Micro's express writtenprogrammatic permission. gain)of Ingram Micro Inc. Do not distribute § Sales Skills –Ingram Contact mgmt, OI,

https: //www-304. ibm. com/partnerworld/wps/servlet/Content. Handler/pw_ben_prospect_list Market Segment ü Market Segment Acct List on PW Ø 3952 Accts ü HPB Lists by Brands and Solutions Ø Refreshed and Increased to 42 Categories (up from 29) ü 2011 Yt. Y Channel Growth 10% Ø 21%, STG Ø 14%, SWG Trans, 2% Stream Ø -9%, Services Ø 39%, IGF Solutions and Business Services HPB Categories Solutions and STG Brand Offerings HPB Categories Solutions and SWG Offerings HPB Categories ü Focus Plays: Ø Business Analytics Ø Healthcare & Retail Industries Ø Cisco HP Attack w/ Blade Ctr

Are You Maximizing Your Deals to Benefit the Customer AND You? • Are You Maximizing the Opportunity? • Are You Maximizing Your Margin? • Are You Offering the Best Deal to the Customer by Bundling the HW, Services and Financing? • How Much Are You Losing By NOT Clothing Your Deals? • What If You Were Able to Clothe Even 20% or More Of Your Deals? Confidential and proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission.

IBM Solution Accelerator Incentive Base Incentive: §IBM eligible HW + IBM eligible SW §Incremental rebate: – 4 points on HW – 11 points on SW Bonus Incentive: DISTRIBUTOR(S) BP HW BP SW CLIENT • Rebate for selling pre-defined solution • Additional 7 points on SW solution • Teaming allowed Access eligible HW, SW, and Solutions: ibm. com/partnerworld/solutionaccelerator Confidential and proprietary information of Ingram Micro Inc. Do not distribute or duplicate without Ingram Micro's express written permission.

Business Analytics Turn Information Into Insights ü Average sales cycle = 2 -4 months ü Average deal size (SW) = $24, 500 USD ü Hardware Sample = $1, 489 USD ü Services Sample = $10, 000 USD ü Ordering system = Passport Advantage ü Software Value Incentive Eligible IBM Business Analytics Cost Buster Solution 83% of surveyed CIOs said investing in Business Analytics is their #1 Priority IBM Cognos Express - the first and only integrated reporting, analysis, and planning solution purposebuilt and priced for small to midsized companies. IBM System X offers new levels of performance and flexibility to help you respond quickly to changing business demands. Cost effective and compact, it is well-suited for small to midsized companies Offering & Qualification Web Landing Page Sales Kit What Customers Struggle With Client Presentation § Business users don’t have access to the information they need nor do they have confidence in the information Quick Reference Guide § Limited IT resources; analytics expertise; and budgets Hosted & Downloadable Trial IBM Cognos Express § The only all-in-one, integrated solution for both BI and Planning What makes § Deploys quickly - plugs into existing infrastructure with minimal IT support this offering § Easy-to-use, self-service access, empowers business users. unique? SW & HW Requirements Demo Partner Resources Great Choice for Partners Cost Buster Solutions § IBM Cognos Express is purpose-built for small to midsized companies, so offers lower TCO Profitability Tool § Customers can start small, start anywhere, match their budget and deliver immediate value Act Now! Payments * as low as $43 USD per user per month, based on 25 users (i. e. , about $1069/mo. for 36 months) Includes software, 1 st year support, hardware and services. Configuration subject to change. *Subject to IBM Global Financing credit approval. US dollars Authorized Distribution Cognos Midmarket Foundational Sales Mastery IBM Certified Solution Developer - Cognos Express Xcelerator and Advisor

Business Analytics IBM Business Analytics Cost Buster Solution 83% of surveyed CIOs said investing in Business Analytics in Priority Turn Information Into Insights ü Average sales cycle = 6 months ü Average deal size (SW) = $146, 960 USD ü Hardware Sample = p 710 $19, 189 or p 740 $24, 461 USD theirü Services #1 Sample = $25, 000 USD ü Ordering system = Passport Advantage ü Software Value Incentive Eligible IBM Cognos Business Intelligence 10 - offers integrated reporting, analysis, scorecards, dashboards, planning and analytic applications on a common platform, enabling collaboration and a consistent view of financial and operational information. IBM Power Systems offers cost effective modular-based solutions enabling clients to start at any entry point and grow. The modular-based design offers resource optimization, system-level security and industry leading performance for data warehouse and analytic applications. What makes this offering unique? Offering & Qualification Web Landing Page Sales Kit & Prospecting Kit What Customers Struggle With Client Presentation § Business users don’t have access to the information they need nor do they have confidence in the information Try and Buy Trial IBM Cognos BI 10 SW & HW Requirements § Improves productivity of users in reporting, finance and analysis by up to 20% § BI turns data into information for improved decision making, reduced costs, improved revenue & margins, and increased productivity § Experience insight with quick and easy access to analytics anywhere you go Quick. Start Demo Partner Resources Great Choice for Partners Authorized Distribution § Built on a proven technology platform, Cognos BI 10 is designed to upgrade seamlessly and cost-effectively scale for the broadest deployments Cognos Business Intelligence Sales Mastery Test § Delivers a revolutionary experience and expands BI with planning, scenario modelling, real -time monitoring and predictive analytics Act Now! Payments * under $55 USD per user per month, based on 100 users (i. e. , about $5, 500 /mo. for 36 months for Power 7 p 710 or $5, 625/mo. for model p 740) Includes software, 1 st year support, hardware and services. Configuration subject to change. * Subject to IBM Global Financing credit approval. US dollars Learning Center Administrator Designer Developer Sales Training

Thank you. Confidential andand proprietary information of Ingram Micro Inc. Do Do not distribute or duplicate without Ingram Micro's express written permission.