Confidential Proprietary Nexxus Solutions Group LLC 1 Confidential

Confidential & Proprietary. Nexxus Solutions Group, LLC. 1

Confidential & Proprietary. Nexxus Solutions Group, LLC. 2

Common items of concern 1. Photos 2. Incorrect line item entries 3. Flooring 4. Roofing 5. Painting 6. Sketch 7. Proper documentation 8. Variation report Confidential & Proprietary. Nexxus Solutions Group, LLC. 3

Photo Requirements • Pre & post photos • Pertinent photos only COL & affected areas • Mitigation Show equipment in place • Attach risk photo • Label photos & provide description • Upload in XA or on a photo sheet Most clients require Xactimate photo report Confidential & Proprietary. Nexxus Solutions Group, LLC. 4

Mitigation & Temp Services Confidential & Proprietary. Nexxus Solutions Group, LLC. 5

Water Mitigation Photos Confidential & Proprietary. Nexxus Solutions Group, LLC. 6

Incorrect line item entries Water mitigation estimate No rebuild line items Ø Ex: WTR TLTD vs. PLM TLT (R) Overlapping charges Built in items should not be scoped separately Ø Ex: PNT AV content manipulation, masking, light fixtures Confidential & Proprietary. Nexxus Solutions Group, LLC. 7

Incorrect line item entries – Cont. Wrong line item usage Ø Ex: Counter top vs. Vanity top Correct ITEL line items Ø Ex: NFCP Confidential & Proprietary. Nexxus Solutions Group, LLC. 8

Estimate Line Item Entries (water) CAT SEL ACT DESCRIPTION QTY CALC 16. CAB units LOW REMOVE TAX TOTAL & R&R Cabinetry – lower (base) CABLOW_2. 15. 50 LF LL+CABLOW_1. For #16 should be WTR CABLW LL+CABLOW_0. LL+CABLOW_3. LL 17. CAB CTPF plastic laminate REPLACE 6. 70+ 587. 28 174. 36= 129. 92 45. 86= 39. 17 9. 64= 0. 00 15. 50= 0. 00 & R&R Countertop – post formed 20 18. CLN and out LOW 20. WTR Detach CABLWD 20. 00 LF 1 15. 5 3. 69+ For #17 WTR CTFLD 206. 04 +Clean Cabinetry – lower – inside 0. 00+ 1. 00 LF 1. 92 +Cabinet – lower(base) unit – 0. 00+ 15. 50 LF 48. 06 Confidential & Proprietary. Nexxus Solutions Group, LLC. 9

Flooring • Drop & roll method vs industry standard • Use correct waste factors Could waste be used for closets, etc… • Overlapping removal of carpet or pad • Standard or Average grade Per client instructions Confidential & Proprietary. Nexxus Solutions Group, LLC. 10

Flooring – Cont. • Laminate flooring No foam pad removal charge • Account for deductions on flooring Cabinets, tub, shower, etc… • Correct charges with Itel report Confidential & Proprietary. Nexxus Solutions Group, LLC. 11

Roofing Photos • Show damage from roof structure itself • Include pre/post photos of tarps/temp repairs Correct sketch • Showing all elevations • Don’t combine slopes Incorrect shingle line item • 3 tab vs Architectural Starter strips and ridge caps Over-Scoping issues • Roof replacement vs. repairs Confidential & Proprietary. Nexxus Solutions Group, LLC. 12

Roof Damage Confidential & Proprietary. Nexxus Solutions Group, LLC. 13

Aged Roof/Blisters Confidential & Proprietary. Nexxus Solutions Group, LLC. 14

Painting Verify how much painting or masking is allowed Priming • Damaged area only or % of wall surface (per client instructions) Unaffected walls/trim • One coat of paint Confidential & Proprietary. Nexxus Solutions Group, LLC. 15

Painting – Cont. • Painting of base/shoe at the same LF ü Use correct line item: PNT BCS 1 SP • Light smoke cleaning ü Is painting required? • Account for deductions for cabinets, doors, tub/shower etc… Confidential & Proprietary. Nexxus Solutions Group, LLC. 16

Sketch • Provide all pertinent information ü Doors, windows, cabinets • Roof ü Show all elevations ü Must be combined, unless separate affected structure (shed) • Show moisture mapping & equipment used • Use correct measurements Confidential & Proprietary. Nexxus Solutions Group, LLC. 17

16. 92% Waste 18. 67 % Waste Confidential & Proprietary. Nexxus Solutions Group, LLC. 18

Confidential & Proprietary. Nexxus Solutions Group, LLC. 19

Confidential & Proprietary. Nexxus Solutions Group, LLC. 20

Proper Documentation Choice is yours form • Progressive/ASI Work Authorization • No AOB Language Certificate of Completion Detailed Drying Logs Updated W 9 Confidential & Proprietary. Nexxus Solutions Group, LLC. 21

Proper Documentation – Cont. Xactimate Photo Report Sub Trade Quote ITEL Reports Mold/Asbestos/Lead Results Mold Protocol Confidential & Proprietary. Nexxus Solutions Group, LLC. 22

Dry Logs & Moisture Mapping Confidential & Proprietary. Nexxus Solutions Group, LLC. 23

Moisture Content/Migration Sketch Confidential & Proprietary. Nexxus Solutions Group, LLC. 24

Variation Report • Make sure report shows check point price list and estimate price list as same location and date • Some carriers require estimate price list to be shown at time of upload, not time received. Confidential & Proprietary. Nexxus Solutions Group, LLC. 25

Price List Variation Usage Report ABC Redding Branch Page 1 5/6/201 Received Date: 2/14/2019 Completed Date: 5/6/2019 Operator: John Estimator: JOHN 3 John Checkpoint price list: CARE 8 X_FEB 19 Estimate price list: Redding, CA CARE 8 X_FEB 19 Restoration/Service/Remodel Redding, CA Confidential & Proprietary. Nexxus Solutions Group, LLC. 26

Returned Estimate Information Supplements • Discuss with adjuster & document prior to upload • Enter in a separate section - or bold • Provide supporting photos Separate assignments required • Water mitigation, mold, contents and repairs Pack out/Pack back • Pack back supplements to be provided with all timesheets once job is completed Confidential & Proprietary. Nexxus Solutions Group, LLC. 27

Multiple revisions Confidential & Proprietary. Nexxus Solutions Group, LLC. 28