Transactional Writing This type of writing deals with

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Transactional Writing This type of writing deals with practical situations and communicative purposes.

Transactional Writing This type of writing deals with practical situations and communicative purposes.

Informal Letter • This is written to someone you know. • Informal register is

Informal Letter • This is written to someone you know. • Informal register is used – you may use contractions, colloquialisms and jargon. • The tone will be conversational and informal. • Adjust register and tone according to recipient. • Always be sensible – this will be assessed for marks!

Use the recipient’s first name in the salutation UNLESS you are writing to someone

Use the recipient’s first name in the salutation UNLESS you are writing to someone older! NO comma after the salutation Body of the Letter • This includes the intro, body paragraphs & conclusion. • Intro should be short. • Body must be at least 2 paragraphs and expands on the reason for the letter. • Conclusion is short and rounds off the letter. • This is also the part you include in your word count. Sender’s Address • No commas or full stops or abbreviations. • Block form! • Date in full. 21 Oak Avenue Eldoraigne Centurion 0157 21 September 2012 Dear Anita xxxxxxx Introductory Paragraph xxxxxx • Use more than ONE Body Paragraph paragraph for the xxxxxx body. • Leave a line open Body Paragraph between all the xxxxxx paragraphs. Conclusion xxxxxx Yours sincerely Don’t leave a line open between Nathan the valediction and your name! No comma after the valediction

formal Letter Business’s Address • Insert title of recipient • Insert name of business

formal Letter Business’s Address • Insert title of recipient • Insert name of business • Insert postal address & code 5 Fern Acres Sender’s Address Oak Avenue • Use the same format! Centurion 0157 21 September 2012 The Personnel Manager ABSA Bank P. O. Box 1234 Pretoria Subject line 0001 xxxxxxx Body of the Letter • This includes the intro, body paragraphs & conclusion. • Intro & conclusion should be short. • This is also the part you include in your word count. Dear Sir/Madam xxxxxxx Reason for writing xxxxxx • Use a one-line summary. • Underline the heading. • Leave lines open before and after. Introductory paragraph xxxxxx Paragraphs giving further information xxxxxx Conclusion xxxxxx When writing to the press, omit the DEAR in the greeting! Yours faithfully NZeeman N Zeeman (Mrs) Sign between ending and your name

formal Letter – Do Nots N Do not address the person twice. N Never

formal Letter – Do Nots N Do not address the person twice. N Never use contractions – do NOT use don’t! N Write out the word and – do not use & N Do not start with “I am writing this letter to …”. N Avoid any informal language – always be formal. N Avoid repetitive writing. N Do not end with “To conclude / In conclusion …”.

Formal Letter of Complaint Give all important details in the intro: ―Business name &

Formal Letter of Complaint Give all important details in the intro: ―Business name & location ―Dates ―Names of people involved Briefly describe the problem. Always be polite. Never use threats.

Formal Letter of Apology Give the important details first: ―Names of people/business involved ―Date

Formal Letter of Apology Give the important details first: ―Names of people/business involved ―Date of incident Do not “suck up” – it is disgraceful. NEVER demand anything! Do not try to bargain or bribe. Do not shift the blame – own up and apologise.

Formal Letter of Application Keep it brief. You don’t need to give a lot

Formal Letter of Application Keep it brief. You don’t need to give a lot of detail. What you are aiming for is a clear and concise explanation of your suitability for the job. Avoid inappropriate language such as slang or technical jargon. Use brief, informative sentences and short paragraphs. Check your spelling, grammar, and punctuation carefully. Some employers routinely discard job applications that contain such mistakes.

Newspaper Report This is a report on something newsworthy and must be unbiased and

Newspaper Report This is a report on something newsworthy and must be unbiased and factual. Concentrate on the 5 WH: who, what, where, when, why and how. Always report in PAST tense! Use third person narrator. Make sure that the names of people and places are spelt correctly. Use formal register. Add quotes to give credibility and a personal touch, but use sparingly.

who is involved; what happened; when, where and why did it happen; how did

who is involved; what happened; when, where and why did it happen; how did it happen? The lead paragraph and MOST important details – 5 WH Additional and essential information Less important information that may be cut without losing meaning. Less essential details More important information about the topic. 10

Newspaper Report 1. Headline: a short, attention-getting statement about the event. 2. Byline: who

Newspaper Report 1. Headline: a short, attention-getting statement about the event. 2. Byline: who wrote the story. 3. Lead paragraph: has ALL the 5 WH in it (25 – 30 words). 4. Explanation: other facts or details the reader might want to know after reading the headline and the lead paragraph. Mention facts in order of descending importance. This section can also include direct quotes from witnesses or bystanders. 5. Additional Information: the least important that can be left out. This part can include information about a similar event.

Magazine Editorial • • • Make sure the article is interesting & informative. Use

Magazine Editorial • • • Make sure the article is interesting & informative. Use a short, catchy title. Introduce the main idea with a strong first paragraph. The body is logically structured with short paragraphs. This works like an essay – title, intro, body and conclusion. Provide examples to validate your point of view. Ideas must be summarised in the conclusion – a judgement may be made if applicable. The nature of the article will determine the tone & style. Write your name at the end.

Review A review is a personal response that shows your overall impression of a

Review A review is a personal response that shows your overall impression of a piece of art/literature, restaurant, film or production. Write in the first person. Use appropriate adjectives and emotive language. Always provide evidence/justification for any of your opinions. Recommendations are allowed. This works like an essay – title, intro, body and conclusion. Write your name at the end.

Books Restaurants Movies Events Paintings Reviews DVDs or CDs Concerts Plays Places

Books Restaurants Movies Events Paintings Reviews DVDs or CDs Concerts Plays Places

Review outline Review Procedure Pointers 1. Title/Heading Suitable to subject, short & catchy 2.

Review outline Review Procedure Pointers 1. Title/Heading Suitable to subject, short & catchy 2. Introduction: Introduction an outline of the subject being evaluated. Short & crisp. State the title and author/artist of the subject. Make use of humour – if suitable. 3. Background information Give details about the subject’s history, design, features. 4. A short summary of the subject with supporting material. Outline the plot/ content/ service/ feature. Do not give away endings! 5. Crux: Crux give an overall assessment. Evaluate and offer an opinion about what is being assessed. Be honest & balanced. Support your opinions with reasons. Aim at informing & entertaining. 6. Conclusion: wrap it up. Offer a neat ending. Round off and summarise your findings.

Draw a pencil line on the left Dialogue Susan: Did you complete your homework?

Draw a pencil line on the left Dialogue Susan: Did you complete your homework? Skip a line between speakers Kathy: (puzzled expression) What homework? I did not know we had any! Susan: We had a dialogue to write for English, remember? Only write the speakers’ names in this space.

Dialogue Notes Write in direct speech but do NOT use inverted commas. Remember the

Dialogue Notes Write in direct speech but do NOT use inverted commas. Remember the pencil margin on the left-hand side for the speakers’ names. A colon follows the speakers’ names. Leave an open line between speakers to ensure clarity. Use brackets to provide extra cues, like how to say or do something but do NOT overuse it. All writing and grammar rules still apply as this will be assessed for marks!

Interview • This is written in dialogue format. • It follows a question-answer format.

Interview • This is written in dialogue format. • It follows a question-answer format. • Questions should follow each other naturally whenever possible or flow from the answers. • It must sound convincing! • The register and tone will depend on who is being interviewed. • Never forget that this will be assessed for marks therefore all grammar and spelling rules apply! apply

Obituary This is a public notice of a death, as will appear in a

Obituary This is a public notice of a death, as will appear in a newspaper, usually in the form of a short, positive biography of the deceased. It must contain the 3 Ps: D Personal – be caring D Praising – always be nice D Pertinent – stick to the facts and get to the point Language and style is formal – NO abbreviations or slang. Write in the third person narrator. Please use euphemisms – passed away instead of died. Always be respectful.

Obituary • First paragraph: – Name, age, residence, cause of death and date of

Obituary • First paragraph: – Name, age, residence, cause of death and date of death of the deceased. • Second paragraph: – Date and place of birth and details of education • Further paragraphs: – Details of achievements and anecdotes about his/her life • Paragraph close to conclusion: – Details of the members of the deceased family still living • Last paragraph: – Information about the funeral

Formal Report WThis is a summary of an investigation. WAfter the info has been

Formal Report WThis is a summary of an investigation. WAfter the info has been collected and summarised, recommendations are made and conclusions drawn. WA report is formal and brief and follows a specific format. WUsing the passive voice helps to make the register more formal.

All headings are numbered and underlined. No lines are left open! These are written

All headings are numbered and underlined. No lines are left open! These are written in paragraph form. 1. Person addressed: who reads this? 2. Title of report: name of investigation 3. Terms of reference: who requested this and what was requested? 4. Procedure: 1. Logical steps of investigation. 2. Written in numbered sentences. 5. Findings: These are 1. What was the outcome? written in 2. Written in numbered sentences. point form. 6. Conclusion: A summary of the findings in one or two sentences. 7. Recommendations: 1. What can be done? 2. Written in numbered sentences. Leave open a line after recommendations xxxxxx 26 March 2013 and write the date in full. Sign and print your name underneath. RZeeman R. Zeeman Under your name write your job title.

Remember the 4 Cs: Completeness: nothing is left out. Correctness: language and information are

Remember the 4 Cs: Completeness: nothing is left out. Correctness: language and information are free of mistakes. Conciseness: report is to the point. Clarity: sentences are kept simple and clear.

Agenda and Minutes Ø An agenda is a numbered summary of the contents that

Agenda and Minutes Ø An agenda is a numbered summary of the contents that will be discussed in a meeting. Ø It should be circulated a few days before the meeting to ensure that all discussion points are clear and can be amended if necessary. ü The minutes of a meeting is a formal record of all the decisions taken during the meeting. ü The purpose is to ensure that there can be no discrepancies over who attended, what was discussed and what was decided.

Suthies Mental Health Task Force 10 March 2009, 10: 00 -12: 00 Agenda 1.

Suthies Mental Health Task Force 10 March 2009, 10: 00 -12: 00 Agenda 1. Welcome 2. 1 Approval of minutes, agenda, and old business 2. 2 Matters Arising 3. 1 Identification of possible learners with mental problems 3. 2 Suggestions of teachers to work with these learners 4. General 5. Next meeting and adjourn Name of meeting at the top Date and Time Include this for any matters that can be added to the minutes of the previous meeting Number all items on the agenda for easy reference This is for everything else that will crop up during the meeting

Minutes of Meeting: Suthies Mental Health Task Force 10 March 2009, 10: 00 -12:

Minutes of Meeting: Suthies Mental Health Task Force 10 March 2009, 10: 00 -12: 00 1. Welcome Present: Hard Atwork, Crazy Person, Doom N. Gloom, Multe Kultural, Will Boring Apologies: Firan Brimstone, Nicen Tuff 2. 1 Approval of minutes, agenda, and old business The minutes of the previous meeting were read and signed as correct. 2. 2 Matters Arising None. 3. 1 Identification of possible learners with mental problems Crazy Person was elected to research the topic of mental problems and to gather information on mental problem indicators. 3. 2 Suggestions of teachers to work with these learners Doom N. Gloom and Nicen Tuff were nominated. 4. General Multe Kultural was appointed as Mentor. 5. Next meeting The next meeting was scheduled for 20 March 2009, 12: 00 – 14: 00