The AIR National Survey of Institutional Research Offices

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The AIR National Survey of Institutional Research Offices Leah Ewing Ross Senior Director for

The AIR National Survey of Institutional Research Offices Leah Ewing Ross Senior Director for Research and Initiatives, AIR

Evolution of the National Survey 2015 -2016 2018 -2019

Evolution of the National Survey 2015 -2016 2018 -2019

Why Benchmark?

Why Benchmark?

How does your staff size compare? How much work is your office producing in

How does your staff size compare? How much work is your office producing in comparison? Is something wrong? Are you serving the same stakeholders? How can we improve? Are staff adequately Is there sufficient data capacity and literacy at your institution? trained to produce quality work?

Leveraging Benchmarking Data Put the right information into the hands of the right people

Leveraging Benchmarking Data Put the right information into the hands of the right people at the right time for the right reason. Leverage that information to initiate and sustain improvement.

Data Collection and Reporting

Data Collection and Reporting

Contracted with Dynamic Benchmarking One response per office Once 300 responses completed, we will

Contracted with Dynamic Benchmarking One response per office Once 300 responses completed, we will activate reporting To protect confidentiality, reports won’t generate if fewer than 5 responses Launched October 23; project will occur every two years

Filters

Filters

Reports

Reports

Longitudinal Benchmarking My Office had 1. 50 Staff FTE in 2015 which increased to

Longitudinal Benchmarking My Office had 1. 50 Staff FTE in 2015 which increased to 2. 33 in 2018

Using Benchmarking Data to Inform Your Office’s Work

Using Benchmarking Data to Inform Your Office’s Work

What staff roles should we have? Compare Offices >> Staff Details >> Staff Positions

What staff roles should we have? Compare Offices >> Staff Details >> Staff Positions

What does my Office do? My Office 45% reporting 10% decision support Peer Offices

What does my Office do? My Office 45% reporting 10% decision support Peer Offices 23% reporting 24% decision support Office Structure and Work

Where do staff spend their time? 10 hours conducting basic analytics 21 hours collecting

Where do staff spend their time? 10 hours conducting basic analytics 21 hours collecting and managing data Office Structure and Work 11 hours collecting and managing data 7 hours conducting basic analytics

Participation to Date All Participants & California Participants

Participation to Date All Participants & California Participants

Data Collection • Launched October 23, 2018 All Respondents • 800 have started •

Data Collection • Launched October 23, 2018 All Respondents • 800 have started • Of those, 292 are complete As of Thursday, November 15 CA Respondents • 67 have started • Of those, 17 are complete As of Thursday, November 15

Summary

Summary

Power of Benchmarking Evidence that higher levels of performance is possible “Is something wrong?

Power of Benchmarking Evidence that higher levels of performance is possible “Is something wrong? ” to “How can we improve? ” Challenges long-held beliefs Informs decision making Motivates staff

The Nuts and Bolts www. airweb. org/National. Survey-AO • Learn how to participate •

The Nuts and Bolts www. airweb. org/National. Survey-AO • Learn how to participate • Ensure we have the correct contact info for your institution • Benchmarking options (special pricing for CAIR members) nsiro@airweb. org

Questions and Discussion Thank You! nsiro@airweb. org lross@airweb. org

Questions and Discussion Thank You! nsiro@airweb. org lross@airweb. org