Supporting Community Connection Supports and Services SUPPORTING COMMUNITY

Supporting Community Connection: Supports and Services

SUPPORTING COMMUNITY CONNECTION: Supports and Services Accessing supports and services …. .

ACTIVITY 1 - What sorts of supports and services are available for people? SUPPORTS & SERVICES

SUPPORTING COMMUNITY CONNECTION: Supports and Services Learning outcome: Greater knowledge of supports and services outside of NDIS funding and crisis mental health services What you will learn: — What is community inclusion? — Building capacity — Challenges and barriers to participation? — Having good mental health? — Health and well-being impacts of loneliness — Importance of outreach and engagement

What are mainstream services? The NDIS is part of a broader mainstream services including: — — — Health Mental health Early childhood development Child protection and family support School education Higher education (university) and vocational training (eg, TAFE) Employment Housing and community infrastructure Transport Justice Aged care SUPPORTS & SERVICES

What are community services? — Community services are activities not supplied by government — Community services are often, but not only, delivered by non-government community managed organisations (NGOs/CMOs) SUPPORTS & SERVICES

Workers in community & mainstream services What other mainstream and community workers outside of mental health can you identify? SUPPORTS & SERVICES

What other support is there? Some new initiatives to be aware of are: — — Primary Health Networks (PHNs) National Psychosocial Support (NPS) NDIS Local Area Coordinators (LACs) NDIS Psychosocial Stream — Recovery Coaches — Community Connectors SUPPORTS & SERVICES

Making warm referrals — A warm referral involves a supported introduction to a new service and, with the consent, providing relevant written reports, notes or verbal information. — Evidence strongly indicates that ‘warm’, or active, referrals are more successful than passive, or ‘cold’, referrals in that people are more likely to make meaningful contact with supports and services. SUPPORTS & SERVICES

ACTIVITY 2 – Practicing making warm referrals TASK Pair up discuss what a cold referral is and practice making a warms referral REPORTING — I am a …. (name your job title or other role) — One thing I have done, or could do, to make a warm referral is … COMMUNITY INCLUSION

SUPPORTING COMMUNITY CONNECTION: Supports and Services Turn cold referrals into warm referrals — Speak with the service you are referring to — Introduce yourself and the person to the new service — Developing a list of service and useful contacts including the best ways to connect with them — Develop shared tools and processes for services that you regularly refer to — Set up meetings with the person and the new service for first appointments — Check in with the person to see how the new service is working out for them — Get support from others to identify helpful services

SUPPORTING COMMUNITY CONNECTION: Supports and Services The importance of service/care coordination — The challenges of finding services are increasing — People living with mental health challenges often feel alone and frustrated in doing this — All supporters – both paid and unpaid – need to help people navigate supports and services — People living with mental health challenges have rights to: — participate in and benefit from the same community activities as everyone else — be connected and have the information they need to make decisions

ACTIVITY 3: Video – Community Inclusion COMMUNITY INCLUSION

SUPPORTING COMMUNITY CONNECTION: Supports and Services WHAT HAVE I LEARNED? Greater knowledge of supports and services outside of NDIS funding and crisis mental health services

Thank you for your participation SUPPORTING COMMUNITY CONNECTION PRODUCED BY Empowering community managed mental health in NSW through leadership, advocacy and support. See our work & browse our free mental health resources www. mhcc. org. au Did you know MHCC offers a broad range of mental health training & nationally recognised qualifications www. mhcc. org. au/learning-development Got a question? Let’s connect askus@mhcc. org. au