Safe Havens Surrey North East Hampshire Mental Health

Safe Havens Surrey & North East Hampshire Mental Health Crisis Concordat

Our stats perspective Section 136 Activity Full Year Total s 136 Custody Surrey % 13/14 552 107 19% National Average % 36%

Our Crisis Vision Information There is no wrong door for anybody needing help in a mental health crisis Cr isi s Co Pl nti an ng s en 999 cy 1 1 1 am and f Carer upport s We will empower our citizens and build resilience across our community ily ps hi s er rtn Pa S A B P Respectful, family centred customer service Me nt tra Healt al ini h g ng wo enera for rkf orc l e We have real partnerships and understanding of mental health across all of our public services e Saf ns e v Ha Peer Supp ort We will keep listening, learning, coproducing and developing together

Outcomes after 1 st year of Our Concordat £ 2. 3 m bids SPA & Shared Information Safe Havens/Peer Support CAMHs safe haven Carers Online Support Integrated Police Contact Centre 24% of cases police avoided 81% of people known to SABP Crisis & contingency information Ensuring Person centred plans Fewer police and A&E contacts S 136 70% Reduction of S 136 in custody 25% Increase S 136 health place safety Ambulance response 24 mins Safe Haven’s Police & Ambulance use as A&E alternative 33% reduction in MH admissions 10% could have gone to A&E Roll out all Surrey

Safe Haven Model

Partnership working arrangement � Surrey and Borders Partnership NHS Foundation Trust working in partnership with community connections providers � mcch � Mary Frances Trust � Corner. House � Catalyst � Richmond Fellowship � Reigate Stepping Stones � Oakleaf Enterprise

6 Safe Havens across Surrey and NE Hampshire 5 Open 6 pm – 11 pm 365 days 1 Open just Mon and Fri 6 pm – 11 pm Partnership Approach Surrey and Borders Partnership NHS FT and Voluntary Sector

Mental health Safe Havens Safe places for evening and weekend mental health support If you’re looking for urgent face-to-face mental health support outside normal working hours, Safe Haven is here for you. Get expert help and advice and meet others with lived experience of mental ill-health in a safe, relaxed and friendly environment. You can talk as much or as little as you want. If you prefer, you can just sit with us and have a drink. Whatever support you need we are here to help you whether you are at crisis point yourself, seeking support as a carer or for someone you know. Come along and see us: you can drop-in to any of our six Safe Havens in Surrey and NE Hants and you don’t have to book an appointment.

Safe Haven Model � Provision of crisis support before the crisis point � Facilitating urgent and emergency access to crisis care � improving the treatment and care during crisis � facilitating recovery and staying well and or preventing future crisis � Safe Haven , non-residential sanctuaries, places of calm

Service provision and structure � Policies � Access and protocols � Referrals from other services � Equality and diversity � Initiating assessment � Liaison with acute services � Liaison with community services � Liaison with non statutory services

Service provision and structure contd. � Consent and confidentiality � Assessment � Risk assessment and management � Recovery- Peer support worker providing ten sessions using a WRAP manual � Induction into Safe Haven principles � Appraisal and supervision � Compliance with statutory and mandatory training Assessment Care Planning Staff Training & Appraisal

Local defined outcomes � Reduction in emotional and psychological distress for someone experiencing a mental health crisis. � Support for carers in or supporting someone through a mental health crisis � Reduction in the number of people attending ED in a mental health crisis, including repeat attendance � Reduction in the number of admissions to a mental health or acute in-patient bed due to de-escalation and management of crisis � Reduction in the use of Section 136 by the Police due to a safe and supportive place being available that people with an impending crisis or distress can be taken to

Interim Evaluation of full roll out

Interim Evaluation of full roll out

Interim Evaluation of full roll out:

Questions? dianewoods@nhs. net Stanley. Masawi@sabp. nhs. uk