Project Management via Kai Nexus at THP Patty

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Project Management via Kai. Nexus at THP Patty Kallal, MBA, CSSBB, CMQ/OE Director, Operational

Project Management via Kai. Nexus at THP Patty Kallal, MBA, CSSBB, CMQ/OE Director, Operational Excellence Texas Health Presbyterian Hospital Plano (THP) #Kai. Nexus. UC 16

About THP • 366 -bed hospital • Magnet-designated hospital • Full-service facility features a

About THP • 366 -bed hospital • Magnet-designated hospital • Full-service facility features a full range of specialties including emergency medicine, cardiology, adult and adolescent behavioral health, pediatrics, an adult intensive care unit and a Level III neonatal intensive care unit. • More than 1, 600 employees and 1, 200 physicians on staff in more than 67 specialties #Kai. Nexus. UC 16

THP’s Journey to Excellence • 2013/2014 Toyota Kata provided foundation – Advanced Team created

THP’s Journey to Excellence • 2013/2014 Toyota Kata provided foundation – Advanced Team created – PDSA • 2014 – Present spreading the culture of continuous improvement – Developed structure and framework for project identification, selection, implementation and tracking – Expanded skill set and membership of Advanced Team – Implemented Managing for Daily Improvement through revision of existing Communication Boards #Kai. Nexus. UC 16

Managing Projects with Kai. Nexus #Kai. Nexus. UC 16

Managing Projects with Kai. Nexus #Kai. Nexus. UC 16

Managing Projects with Kai. Nexus • PDSA cycles are documented as Improvements #Kai. Nexus.

Managing Projects with Kai. Nexus • PDSA cycles are documented as Improvements #Kai. Nexus. UC 16

Managing Projects with Kai. Nexus • Action items are captured and reviewed real time

Managing Projects with Kai. Nexus • Action items are captured and reviewed real time during project team meetings • Project team members update status of action items in Kai. Nexus between meetings #Kai. Nexus. UC 16

Managing Projects with Kai. Nexus • Project sponsor updates are captured as comments #Kai.

Managing Projects with Kai. Nexus • Project sponsor updates are captured as comments #Kai. Nexus. UC 16

90 -Day Margin Improvement Project • Pre-Kick Off Meeting – Establish project goals and

90 -Day Margin Improvement Project • Pre-Kick Off Meeting – Establish project goals and measures of success – Determine participants – Define roles and responsibilities of all team members – Establish OFI criteria #Kai. Nexus. UC 16

90 -Day Margin Improvement Project • Kick Off Meeting – Introduce project – Clarify

90 -Day Margin Improvement Project • Kick Off Meeting – Introduce project – Clarify why behind the project and expectations for participation – Educate participants: • Waste walk • PDSA #Kai. Nexus. UC 16

90 -Day Margin Improvement Project • OI (MIP) – Each manager responsible for entering

90 -Day Margin Improvement Project • OI (MIP) – Each manager responsible for entering cost savings ideas #Kai. Nexus. UC 16

90 -Day Margin Improvement Project #Kai. Nexus. UC 16

90 -Day Margin Improvement Project #Kai. Nexus. UC 16

90 -Day Margin Improvement Project • Managers implement and track actual monthly savings #Kai.

90 -Day Margin Improvement Project • Managers implement and track actual monthly savings #Kai. Nexus. UC 16 • Actual savings reported to Leadership Council monthly

Q&A • Patty Kallal • Patricia. Kallal@texashealth. org • www. texashealth. org/plano #Kai. Nexus.

Q&A • Patty Kallal • Patricia. Kallal@texashealth. org • www. texashealth. org/plano #Kai. Nexus. UC 16