Launch of Quality Management System KING FAISAL UNIVERSITY

Launch of Quality Management System KING FAISAL UNIVERSITY Deanship of Quality Assurance and Academic Accreditation PROF. PETER HODSON

Introduction Vision Leadership in community engagement through excellence in education, research, and leadership. QMS Mission To serve the community with excellence in teaching and learning, relevant and respected research, lifelong learning opportunities, effective and efficient administration, leadership service and development, and community engagement for mutual enrichment.

Quality is never an accident – it is always the result of intelligent effort. - John Ruskin QMS

The Quality Assurance Questions • • • QMS what are we trying to do? why are we doing it? how are we doing it? why is that the best way to do it? how do we know it works? how can we improve it?

QMS Structure • Structure of Academic Quality Committees • Program Standards and Quality – Planning, Design, Approval, Monitoring, Review • • QMS Regulations and Procedures Research Student Support and Affairs Community Relations

Life Cycle of a Program PLANNING REVIEW DEVELOPMENT Withdrawal? MONITORING QMS APPROVAL

QMS • Explains the way in which KFU attempts to address the lifecycle. • Sections A, B and C are particularly relevant to program planning, design, approval, delivery, monitoring and review. • It is not optional!!! QMS

NCAAA cycle Five yearly Review Environment Scan Define/Review Mission/Goals Review Performance Action Plan Set Objectives Yearly QMS Monitor Results Implement Plan Develop Plan

Program Planning • Planning proposals considered by SC- SPC • Ideas generated from – Strategic Plan – Research – Advisory Committee – Subject Developments – Etc. – Use the planning form (QA 1), QMS provided in QMS

Program Development NCAAA Standard 4, paragraph 4. 2: Programs must be planned as coherent packages of learning experiences in which all courses contribute in planned ways to the intended learning outcomes for the program. QMS

Program Development Intended graduate characteristics Identify goals for the program Level characteristics Translate level characteristics into subject characteristics Write intended learning outcomes Design assessment strategy to test achievement of ILOs QMS Develop teaching strategy to enable learners to reach the ILOs/assessment criteria

Program Approval The foundation of effective quality assurance QMS

Program Approval A crucial element in academic governance. It is the means through which the University assures itself: -Of the standards of programs to be offered by the colleges. -That students will be provided with an educational and learning experience of high quality. QMS

Importance of Program Approval (1) If carried out properly and attentively, program approval: QMS • Verifies the academic standards for the program • Establishes safeguards for academic quality • Ensures that programs meet national and University requirements and therefore international expectations.

Importance of Program Approval (2) • Get it right at the beginning and you save a lot of trouble later! Leads to: Ø better experience for students Ø builds University and staff reputation and Ø NCAAA accreditation QMS

Program Approval Process This evaluates whether each programs: - Complies with the University’s Academic Framework and Regulations. - Has been developed with due recognition to national academic infrastructure and includes reference to nationally and internationally agreed criteria and standards such as professional body experiences. QMS - Has assured that it is aligned with the KFU Strategic Plan

Committee Structure Program Approval University Council Standing Committee. Study Plans and Curricula (SC-SPC) Program Approval Panel QMS Program Design Team Departmental Council

Annual Monitoring QMS • The process by which an annual review enables enhancements to be made to the provision • In the case of programs and courses, NCAAA templates provide the tools to enable that review • It is also provides evidence that ILOs and appropriate academic standards are being achieved, and considers external views such as advisory committee’s inputs

Annual Monitoring - QMS Identifies Minor/Major changes Identifies good practice Indentifies resource issues Identifies learning, teaching and assessment issues

Program Evaluation and Review - Whose responsibility? MODEL OF UNIVERSITY MANAGEMENT OF QUALITY • Program teams? • Central Function? QMS

Guidance Essential reference documents are: • NCAAA Standards for Quality Assurance and Accreditation for Higher Education Institutions • The National Qualifications Framework (NQF) • QMS Handbook QMS

Periodic Review • The basis upon which ALL programs are updated to remain current, and reflect today’s world! • The basis upon which a substantive review can reflect upon the changing resources that are available • The basis upon which a detailed scrutiny at the range of inputs to the process is undertaken … especially external inputs! QMS

This requires… • systematic collection of feedback from students, which includes their views on the clarity of LOs and the extent to which they have been achieved • properly specified annual review processes, requiring reflection informed by evidence such as student feedback, assessment pass rates, changes in the professional environment, etc, • Resulting action plan and monitoring QMS actions implemented

And… ‘ownership’ of the program review by all staff involved in teaching consideration of annual reports by Academic Affairs Quality Assurance Committee, with feedback Colleges and program teams on key points including coverage of ILOs. QMS

Learning, Teaching and Assessment • Assessment – Moderation • Academic integrity – Plagiarism, cheating, falsification • Complaints and Appeals QMS

Other sections of QMS • Research • Student Support and Affairs • Community Relations QMS

Thank you!!! QMS