Launch Housing Dandenong Presenter Cathy Hawkins Date 23

Launch Housing Dandenong Presenter: Cathy Hawkins Date: 23 May 16

Launch Housing: History Ø Launch Housing is a merger between Hanover Welfare Services and Homeground, as of 1 July 2015 Ø Single focus is to end Homelessness Ø 15 sites across Melbourne Ø Provides services from early intervention to long term support models Ø Works across lifespan Launch Housing Dandenong – Bob’s Place: 35 Robinson St Dandenong Ø Only crisis accommodation facility in the Southern region Ø 24/7 response to people in housing crisis Ø Public shower (8 am-8 pm) Ø Information & referrals

Bob’s Place – Crisis Facility Catchment area: Reside or have links to: Ø City of Frankston Ø Mornington Peninsula 15 unit facility – short term stays for families (4 units), couples (2 rooms) & single adults (9 rooms) Ø Pathway into Transitional housing for eligible families Assistance to develop a Pathway Plan: Housing Exit plan & support needs Ø Pathway into other LH programs Ø Cities of Greater Dandenong and Casey Ø Shire of Cardinia On site crisis accommodation: Ø Ø

Bob’s Place – Access Crisis Facility: Ø Access to crisis accommodation is through Opening Doors agencies: WAYSS (9791 6111) or Salvo. Care (9784 5050). Ø Vacancies are advertised on DHHS Resource Register and up to 4 referrals are accepted for each vacancy. Vacancies are filled on the day – no wait list. Ø Successful referral is determined by support needs and willingness to engage. Ø Residents are charged a lodging fee – eligible for Rental Assistance. After hours crisis response: Ø WAYSS/Salvocare phones redirected to LD, or direct call: 9792 0750 Ø LD staff complete Initial Assessment and Planning tool and determine eligibility for overnight accommodation, on behalf of OD agencies. Ø Clients are referred to relevant OD service for follow up and ongoing assistance next business day.

Bob’s Place – Crisis facility outcomes: Transitional Housing: Ø LD provides support to 22 WAYSS-managed THMS for families eligible for “Homeless with Support” public housing (pathway is via crisis facility or other LD support programs). Ø Focus on developing independent life skills and addressing support needs, including children’s needs. Ø Remain in THM until offer of permanent housing made (dependent on maintaining lease conditions). Ø Other: Ø Shared/rooming house, community rooming houses (eg YWCA/Womens. Housing Ltd) Ø Private rental Ø Other supported housing: (eg MIND, Youth) Transitional Support: Ø A further 6 -8 weeks outreach support is offered to residents exiting the facility. Ø WAYSS are able to refer both families and singles to support-only vacancies when available

Specialist Programs Ø Direct access: 9792 0750 for information and referrals Ø MHPRAP (Mental Health Private Rental Access Program) – brokerage Ø New Directions – private rental for employment ready Ø Financial Capabilities – Financial Education (in partnership with SECL) – with brokerage Ø Services Connect Pilot (until Oct 16) – service integration model Ø Restricted access: Ø Ridge properties – private rental ready Ø ICMI (Intensive Case Management) for adult singles/couples Ø Men’s Options (in partnership with Vic. Police Family Violence response) – brokerage Ø Keys Program – in partnership with ERMHA Ø Central Intake: 1800 862 363 Ø Partners in Recovery – mental health case coordination model

Questions?