Key Contacts Lynfield Mount Hospital Ward Name Description

Key Contacts Lynfield Mount Hospital Ward Name Description Lynfield Mount Hospital Oakburn Ward This ward has 21 beds and cares for males aged 18 -65 who are experiencing an acute mental illness Maplebeck Ward This ward has 21 beds and cares for males aged 18 -65 who are experiencing an acute mental illness Ashbrook Ward This ward has 25 beds and cares for females aged 18 -65 who are experiencing an acute mental illness Clover Ward This ward has 10 beds and is a psychiatric intensive care unit for adults over 18 who have been detained under the mental health act Sarah Deacon, Interim Service Manager Tel: 01274 494194 / 07713 711515 Sarah. deacon@bdct. nhs. uk Julie Megaw Clinical Manager Tel: 01274 494194 / 07870254888 Julie. Megaw@bdct. nhs. uk Airedale Centre for Mental Health Ward Name Description Heather Ward This ward has 19 beds and cares for females aged 18 -65 who are experiencing an acute mental illness Fern Ward This ward has 15 beds and cares for males aged 18 -65 who are experiencing an acute mental illness Bracken Ward This ward has 22 beds and cares for anyone over the age of 65 who are experiencing an acute mental illness This ward falls under Bev Knaggs, Service Manager 07740 422733 & Amanda Barker, Clinical Manager 07701 280155 (not Sarah & Julie). The contact number for ACMH is 01535 678100 Sarah Deacon, Interim Service Manager Tel: 01274 494194 / 07713 711515 Sarah. deacon@bdct. nhs. uk Julie Megaw Clinical Manager Tel: 01535 678100 / 07870 254888 Julie. Megaw@bdct. nhs. uk Improving Access to Psychological Therapies (IAPT) Service Bradford Improving Access to Psychological Therapies (IAPT) is a mental health service providing treatments for conditions such as depression, generalised anxiety disorder, phobias, panic disorder, obsessive compulsive disorder, bulimia, post traumatic stress disorder and health anxiety disorder IAPT Self-Referral SPA Provides self-referral access via telephone, immediate clinical assessment and enrolment in IAPT courses Aire. Wharfe. Craven (AWC) IAPT The team delivers IAPT Services Team across Keighley, Skipton and Ilkley. City (Bradford) IAPT Team The team delivers IAPT Services within the central area of Bradford. North (Bradford) IAPT Team The team delivers IAPT Services across Bingley, Shipley and Idle. South (Bradford) IAPT Team The team delivers IAPT Services across Great Horton and Queensbury. Richard Carroll Service Manager Richard. Carroll@bdct. nhs. uk Tel: 07738 727599 Vicki Illingworth Telecoach Supervisor Victoria. Illingworth 2@bdct. nhs. uk Tel: 07508 944760 Maureen Trant Team Manager Maureen. Trant@bdct. nhs. uk Tel: 07967593768 Pauline Laverie Pauline. Laverie@bdct. nhs. uk Tel: 07701280154 Joy Bowhay Joy. Bowhay@bdct. nhs. uk Tel: 07957742838 Liz Howes Team Manager Elizabeth. Howes@bdct. nhs. uk Tel: 07525872517

Low Secure Service Moorlands View is the in-patient unit for men with mental health problems who require management under conditions or low security. They may have received input from the criminal justice systems. The service is for those whose care and treatment cannot be safely or successfully delivered in local mental health services Ward Name Baildon Ward Description Andrew Flerin Psychiatry Clinical Manager This ward provides treatment to those suffering from a Andrew. Flerin@bdct. nhs. uk mental health condition. The staff on this ward help to Tel: 01274 228243 support with daily living needs , escorted leave and therapeutic activities so that patients can progress to discharge Ilkley Ward This ward provides a rehabilitation service to patients and supports them to build the relevant and appropriate skills in preparation for discharge Thornton Ward This is the admission and assessment ward. They work with patients to plan their journey through the low secure services by using a wide range of recovery based outcomes. Step Forward Centre This centre is a purpose built ward for males and females aged 18 -65. The centre offers a specialised, person centred, rehabilitation and recovery programme to patients who are experiencing mental health problems. Andrew Flerin Psychiatry Clinical Manager Andrew. Flerin@bdct. nhs. uk Tel: 01274 228243 This centre offers group therapy service for a range of complex emotional and behavioural problems and works with people who have difficulties with anger, depression and anxiety and as a result may act in ways that are harmful to either themselves or others. Amanda Barker Clinical Lead Amanda. Barker@bdct. nhs. uk Tel: 01274 363216 / 07701 280155 Helios Centre

Mental Health Bradford & Airedale Early Intervention in Psychosis Service (EIP) A district wide service that offers assessment, intervention and pathways to recovery for young people and their families experiencing a first episode of psychosis Richard Carroll Service Manager Richard. carroll@bdct. nhs. uk Tel: 07738 727599 Child and Adolescent Mental Health Services, Bradford Airedale Wharfedale & Craven (CAHMS) CAMHS offers specialist support to children and their families who are experiencing moderate to significant distress and risk as a result of a mental health problem Kelly Barker Service Manager Kelly. Barker@bdct. nhs. uk Tel: 07701 284392 Bradford & Airedale Neurodevelopment Service (BANDS) BANDS is a district wide service for adults over 18 requiring assessment and diagnosis of ASC (Autism Spectrum Condition) and ADHD (Attention Deficit Hyperactivity Disorder. Kelly Barker Service Manager Kelly. Barker@bdct. nhs. uk Tel: 07701 284392 Intensive Home Treatment Team Bradford & Airedale This short term acute mental health service is available 24 hours a day, and aims to offer an alternative to hospital admissions. The service supports patients and their families, in an intensive manner at the most acute phase of their journey through mental health services Airedale: Pete Garland Peter. garland@bdct. nhs. uk Tel: 07872 003872 Bradford: Victoria Mazurke Victoria. mazurke@bdct. nhs. uk Tel: 07710 019987 First Response Service This urgent mental health assessment service is available 24 hours a day. It is a telephone service staffed by psychological therapists who assess and signpost service users to appropriate services. Face to face assessments available by nurses, social workers and Advanced Nurse Practitioners. Christopher Dixon Christopher. dixon@bdct. nhs. uk Tel: 07710 917050 Emergency Mental Health Liaison Services Accident and Emergency Mental Health Liaison Bradford & Airedale Assessment workers are available within Accident and Emergency Departments (A&E) providing face to face assessments. The A&E liaison staff ensure that all referrals are medically fit for discharge from an acute general hospital. Victoria Mazurke Victoria. Mazurke@bdct. nhs. uk Tel: 07710 019987 Police Control Room The local authority and BDCFT have a joint partnership working arrangement where a Nurse or Social Worker is placed with the Police Control Room Staff to provide specialist advice and support to staff who could potentially be taking calls from mental health service users or vulnerable people. The hours of operation are 9 am to 12 am 7 days a week. Victoria Mazurke Victoria. Mazurke@bdct. nhs. uk Tel: 07710 019987 Criminal Justice Liaison Service There are two Nurses who work within Police Custody Monday to Friday 9 am until 5 pm. They carry out mental health assessments for service users in custody who have committed a crime and appear to be suffering a mental illness. Victoria Mazurke Victoria. Mazurke@bdct. nhs. uk Tel: 07710 019987 Sarah Deacon Sarah. deacon@bdct. nhs. uk Tel: 07713 711515

COMMUNITY MENTAL HEALTH TEAMS (ADULTS) Provides a comprehensive community based mental health service that is able to respond to the needs of the local people who may have complex and enduring mental health problems which require specialist intervention beyond what is available at a primary care level. They work with other health professionals to provide support and treatment for services users and carers. The types of conditions they work with include: schizophrenia, severe depression or depression that has not responded to treatment, bipolar affective disorder, obsessive compulsive disorder, severe phobias, severe anxiety, severe personality disorders and eating disorders. All referrals are triggered through the First Response Service Referral Route Base Craven CMHT First Response Service 01274 221181 Airewharfe CMHT First Response Service 01274 221181 City CMHT First Response Service 01274 221181 North CMHT First Response Service 01274 221181 South & West CMHT First Response Service 01274 221181 Craven Centre Skipton Hospital Keighley Road Skipton BD 23 2 RJ Meridian House Bradford Road Keighley BD 21 4 AD Horton Park Centre 99 Horton Park Avenue Bradford BD 9 3 EG Somerset House Manor Lane Shipley BD 18 3 BP 10 -16 St Martin's Avenue Fieldhead Business Park Bradford BD 7 1 LG

Adult Physical Health Substance Misuse Services This service provides help and support to service users who misuse alcohol, drugs or substances. The team offer support through assessment, care planning and treatment both in hospital and in the community. Jade Mcphilimey-Ward Head of Operations Tel: 07701280149 Jade. Mcphilimey-Ward@bdct. nhs. uk Podiatry The Podiatry Service provides assessment, diagnosis and treatment of disease and conditions affecting the foot and lower limb. Karen Baguley Service Manager karen. baguley@bdct. nhs. uk Anne D’Arcy Clinical Lead anne. d'arcy@bdct. nhs. uk Speech & Language Therapy (SALT) The Speech & Language Therapy service provides assessment and support to people of all ages who have issues with feeding and communication Karen Baguley Service Manager karen. baguley@bdct. nhs. uk Continence Service This team offers support and management to adults with bladder and bowel problems Maria Moor Clinical Lead Maria. moor@bdct. nhs. uk Lorraine Oxborough Manager Lorraine. Oxborough@bdct. nhs. uk Falls Service This team work with adults over the age of 60 and their aim is to help to reduce the number and severity of future falls amongst the “high risk” population of older adults. Sharon Bond, Falls Coordinator Sharon. Bond@bdct. nhs. uk Tel: 07701280151 Lorraine Oxborough Manager Lorraine. Oxborough@bdct. nhs. uk Pressure Ulcer Service This team works closely with district nurses, tissue viability and continence teams to reduce pressure ulcers in nursing, residential and other care settings Rebecca Rae Team leader Rebecca. rae@bdct. nhs. uk Tel: 07701280142 Lorraine Oxborough Manager Lorraine. Oxborough@bdct. nhs. uk Pulmonary Rehabilitation Service The team provide a “Better breathing, better living” programme which offers service users with Chronic Obstructive Pulmonary Disease (COPD) exercise and education sessions. The aim of this programme is to help service users reduce their symptoms, improve their quality of life and help them to manage their daily activities Jude Grieves-Newall Clinical Lead Jude. grieves-newall@bdct. nhs. uk Tel: 07764969714 Lorraine Oxborough Manager Lorraine. Oxborough@bdct. nhs. uk Tissue Viability Service This service helps provide specialist advice, support, assessment and intervention for service users who have complex or hard to heal wounds, pressure ulcers or leg ulcers. Claire Webb Team Leader Claire. webb@bdct. nhs. uk Tel: 07525872480 Lorraine Oxborough Manager Lorraine. Oxborough@bdct. nhs. uk Case Managers help patients and their families who have complex health and social care needs. They help to plan the health care needs of service users to reduce preventable hospital admissions Lesley Booth Service Manager Lesley. Booth@bdct. nhs. uk Tel: 07710917063

Dental Services Provides general dental treatment such as fillings, extractions, cleaning and x-rays as well as additional treatment if service users/patients have special needs, including dental care in hospital under general anesthetic, in clinics with sedation or at home if they are housebound Referral centre Tel: 01274 251838 Palliative Care Services The team supports patients who are in their last year of life They also provide support to carers. Belinda Marks Clinical Lead Tel: 01274 323511 belinda. marks@bdct. nhs. uk Learning Disabilities – Community and Inpatient services The Learning Disabilities services The Learning Disabilities Services provide both community and inpatient support to adults with learning disabilities across the Bradford district. The majority of people with learning disabilities in the district can get their health needs met by mainstream health services, however for some people with more complex needs, they need additional support from specialist clinicians to ensure they can stay as healthy and well as possible. Any referral or queries are to be made to the Duty nurse on 01274 497121. Community team The health support team is a specialist team of health clinicians that includes nurses, physios, OT, speech and language therapist, dieticians, psychologists, psychiatrists and health support workers. They work across two sites – one in Bradford and one in Keighley Vicky Donnelly Community Nurse lead Victoria. Donnelly@bdct. nhs. uk Duty team at Waddiloves Tel: 01274 497121. Specialist clinics We have specialist dental, podiatry, ophthalmology and audiology clinics for people who are unable to access mainstream health services. This may be because of difficulties with communication, anxiety, behaviour etc. These services work closely with other mainstream health services. Vicky Donnelly Community Nurse lead Victoria. Donnelly@bdct. nhs. uk Duty team at Waddiloves Tel: 01274 497121. Assessment and Treatment unit (Inpatient services) There is a specialist learning disabilities ward at Lynfield Mount Hospital. This is a 6 bedded ward that supports people with learning disabilities who may also have mental health needs or behavioural issues and who are presenting a risk to themselves or others. Most people would access this service via a Mental Health Assessment. Andrew Flerin Andrew. flerin@bdct. nhs. uk Tel: 01274 228243

Community Nursing Teams – Bradford The community nursing teams are made up of District nurses and Community Matrons. • District Nurses help service users improve their health by providing nursing care within the home/other care settings. They provide various nursing procedures including giving injections and wound dressing, palliative and end of life care and support and advice on long term health conditions • Community Matrons support service users over the age of 65 who have one or more long term conditions and complex needs and have had an admission to hospital or are at risk of being admitted or who have a high attendance at A&E Surgery/Team Lead Contact Number Service Lead Ashcroft Haigh Hall Josie Smith Joanne Bibby 07931 357969 07860579287 Moorside Judy Pinder 07713 711518 Lesley Booth Service Manager Lesley. Booth@bdct. nhs. uk Tel: 07710917063 Rockwell/Wrose Nicola White 07734 603141 Shipley/Saltaire Tracey Jenkinson 07764 924899 Westcliffe Horton Park Kensington Tracey Booth Angie Manson Linda Martin Tara Teske Louise Watson Ruth Hargreaves Sue Makarab 07753579882 07701280156 07738 985417 07525 885326 07957 202536 07432 721302 07956 458244 Woodlands Joanne Lawrence 07860 749660 Westbourne Green Sarah Horsfall 07738 985696 Homeless & New Arrivals Jo Taylor 01274 227555 City Community Matrons 01274 253131 Allerton / Thornton Kath Brooks 07714 270657 Bingley 1 Becky Walters 07701 280177 Bingley 2 Louise Parker 07904 647076 Bowling/ Rooley Julie Foster 07944 767461 Clayton / Ridge Sue Stenning 07764 925552 Highfield Tracey Mc. Gee 07738 985764 Leylands Lisa Singleton 07738 985376 Sunnybank Dawn Francey 07860 749684 West End Lesley Hill 07738 985396 Wilsden Catherine Swales 01535 270158 District Nursing Relief Team Anne Hartley 07738 985398 Windhill Green Hillside Bridge Emma Kergon Clinical Lead emma. kergon@bdct. nhs. uk Tel: 07701280138 Mark Lyles Service Manager mark. lyles@bdct. nhs. uk Tel: 07525872508

Community Nursing Teams – Airedale and Wharfedale The community nursing teams are made up of District nurses and Community Matrons. • District Nurses help services users improve their health by providing nursing care within the home/other care settings. They provide various nursing procedures including giving injections and wound dressing, palliative and end of life care and support and advice on long term health conditions • Community Matrons support service users over the age of 65 who have one or more long term conditions and complex needs and have had an admission to hospital or are at risk of being admitted or who have a high attendance at A&E Service Manager James Cooke. Contact James. Cooke@bdct. nhs. uk Airedale Community Team 1 Haworth Jo Sheldon – Community Matron Marjorie Marsden – District Nurse Mobile: 07931 561236 Team Mobile: 07885 817407 Oakworth Jo Sheldon – Community Matron – 01535 643306 Marjorie Marsden – District Nurse Airedale Community Team 2 Mobile: 07931 561236 Mobile: 07738 985473 Kilmeny Stephanie Foster – Community Matron – 01535 669895 Margaret Gallagher – District Nurse Team Leader 0776 492 5531 Holycroft Stephanie Foster - Community Matron – 01535 669895 Sharron Noble – District Nurse Airedale Community Team 3 Mobile: 0770 2824391 Team Mobile: 07973512723 Mobile: 07702824391 Mobile: 07912 785694 Farfield Carolyn Robinson – Community Matron Melanie Flavell – District Nurse Ling House & North Street Lucy Philips– Community Matron – 01535 672659 Sonia Coveney – District Nurse Mobile: 07933 905973 Mobile: 07738 985658 Mobile: 07908 327443 Team Mobile: 07940 437626 Wharfedale Community Team 1 Ilkley & Wharfedale Janette Travers – Community Matron – 01943 886304 Liz Young – community matron Clare Newhouse – District Nurse Ilkley Moor Janette Travers – Community Matron – 01943 886304 Rachel Howarth – District Nurse Grange Park Julie Page – Community Matron – 01943 862108 Clare Newhouse – District Nurse Wharfedale Community Team 2 Mobile: 07570 219569 Mobile: 07432 721580 Mobile: 07738 985775 Mobile: 07570 219569 Team Mobile: 07764 926241 Mobile: 07701 280136 Mobile: 07738 985775 Addingham Liz Greenbank – Community Matron – 01943 838911 Claire Corrigan – District Nurse Silsden Liz Greenbank – Community Matron – 01943 838911 Claire Corrigan – District Nurse Mobile: 079844 79934 Mobile: 07947 401446

Nursing, Children & Specialist Services School Nursing Working across education and health, school nurses provide a link between school, home and the community. Their aim is to improve the health and wellbeing of children and young people. They work with families and young people from five to nineteen and are usually linked to a school or group of schools Dawn Lee School Nursing Manager Dawn. Lee@bdct. nhs. uk Tel: 01274 221203 Family Nurse Partnership The Family Nurse Partnership service supports women aged 19 and under who are expecting their first child. The programme aims to enable young mums to have a healthy pregnancy, improve their child’s health and development and plan their own futures Edwina Lintin FNP Manager Edwina. Lintin@bdct. nhs. uk Tel: 01274 323321 or 07985 585839 Children’s & Adult Safeguarding The safeguarding team ensures that children are protected from abuse, maltreatment, harm to a child’s health and development and ensuring children grow up with the provision of safe and effective care. The team also focuses on Adult safeguarding which includes preventing abuse, minimising risk without taking control away from individuals, and responding proportionately if abuse or neglect has occurred Amanda Lavery Safeguarding Manager Amanda. Lavery@bdct. nhs. uk Patient Experience and Friends and Family Test Patient experience is important. It tells the Trust what patients/service users think of the services the Trust offers - what we are doing well and where we need to improve. Tracey Corner, FFT & Patient Experience Lead Tracey. Corner@bdct. nhs. uk Patient Advice and Complaints / Serious Incidents The team is committed to making a difference and helping to improve services wherever it is possible. Advice. complaints@bdct. nhs. uk Tel: 01274 251440 Louise Hussain Complaints and Concerns Manager Sharon Lumb Serious Incidents Lead The Looked after Children’s Service This team work closely with social care services to look after the health needs of all Bradford children and young people aged 0 -21 who are looked after Dawn Lee Safeguarding Manager Dawn. Lee@bdct. nhs. uk Tel: 01274 221001 Youth Offending Health Team This team looks after and promotes the health needs of children and young people who become involved in the criminal justice system Dawn Lee Safeguarding Manager Dawn. Lee@bdct. nhs. uk Tel: 01274 221001

Nursing, Children & Specialist Services Infection Prevention Team This team is responsible for the promotion of safe, clean care and the prevention of Healthcare Associated Infections through ensuring policies are developed, implemented and reviewed. They also work with the Health Protection Agency and Local Authority on outbreak management Samantha Moorehouse Infection Prevention Lead Nurse and Manager Samantha. Moorehouse@bdct. nhs. uk Tel: 07818063978 Nurse Development Team This team is responsible for new initiatives around nursing and education and development. The team also provide the governance around non medical prescribing. The nursing professional lead holds responsibility for the patient experience team and services associated with volunteering Rebecca Bentley Nursing Professional Lead & Non Medical Prescribing Lead Rebecca. Bentley@bdct. nhs. uk Tel: 07701280134 Quality health and Innovation This team is responsible for nurse revalidation, educational student places and 15 step quality challenge panels. Debbie Cromack Clinical Lead Debbie. Cromack@bdct. nhs. uk Bradford Beating Diabetes The Trust provides an intervention group as part of Bradford beating diabetes that Bradford CCG’s lead on. The group is focused on lifestyle change and education and runs across a variety of locations in the Bradford district. Rebecca Bentley Nursing Professional Lead & Non Medical Prescribing Lead Rebecca. Bentley@bdct. nhs. uk Tel: 07701280134 Health Trainer Services The Health Trainers support and coach people to set and achieve goals that can help improve physical, mental and social health and wellbeing. The service targets disadvantaged communities , offers free support and aims to address any inequalities Catherine Pitts Project Manager healthtrainers@bdct. nhs. uk Tel: 01274 322666 Champions Show the Way / Practice Champions This team provide a range of different social activities that are led by dedicated volunteer Community Health Champions. The service is for adults aged 18 or over who have recently been discharged from hospital, have recently participated in a rehabilitation programme or who suffer from a long-term health condition Catherine Pitts Project Manager Tel: 01274 321911 Catherine. Pitts@bdct. nhs. uk Volunteering Team This team support volunteering opportunities within the Trust. . The Trust is always looking for volunteers and is especially interested in people who are interested in health and wellbeing, who have skills and interests to share with the services across the Trust and enjoy working with people and helping others Catherine Pitts Project Manager Tel: 01274 322662 volunteer@bdct. nhs. uk

Health Visiting Promoting healthy lifestyles and preventing illnesses, Health visitors work with families to give pre-school-age children the best possible start in life. Covering: • Queensbury/Royds • Low Moor & Wyke • Bowling & Rooley • Highfield • Ashcroft • Haigh Hall • Idle • Rockwell and Wrose • Shipley and Saltaire/Westcliffe • Windhill Green & Baildon • Wrose (Leylands) Covering: • Bluebell • Horton • Hillside Bridge • Kensington • Parklands • The Ridge • Thornton • Undercliffe • WBG Bevan Willow • WBG Manningham/Oak • WBG MIK • Whetley Covering: • Allerton • Bingley • Clayton • Haworth & Oakworth • Haworth Road • Holycroft • Ilkley • Ling House • Long |Lee • North Street • Silsden • St Andrew’s • Wilsdon Julia Elliot Service Manager Julia. Elliot 2@bdct. nhs. uk Tel: 01274 221223 Alex Horsfall Service Manager alex. horsfall@bdct. nhs. uk Tel: 01274 221223

Older People Services CARE HOME LIAISON Psychiatric Nurses provide advice and support to care homes by telephone and face to face contact. Liaises with care home staff, service users, carers, GPs, social care and Community Mental Health Teams. SERVICE TEAM LEADER BASE Craven Chris Buckley Craven Centre 07718 250523 Skipton Hospital chris. buckley@bdct. nhs. uk Keighley Road Skipton BD 23 2 RJ Airedale & Wharfedale Jeanette Carr Meridian House 07717306646 Bradford Road jeanette. carr@bdct. nhs. uk Keighley BD 21 4 AD Bradford South & West Anne Hobbins Horton Park Centre 07860785666 99 Horton Park Avenue anne. hobbins@bdct. nhs. uk Bradford BD 9 3 EG Bradford City & North Shaun Griffin Manningham Health Centre 07584185792 Lumb Lane shaun. griffin@bdct. nhs. uk Bradford BD 8 7 SY COMMUNITY MENTAL HEALTH TEAMS (OLDER PEOPLE) These specialist mental health teams provide support and treatment for older service users and carers. They treat a range of conditions including depression, anxiety, psychosis and dementia. SERVICE TEAM LEADER Craven Chris Buckley 07718 250523 chris. buckley@bdct. nhs. uk Airedale & Wharfedale Jeanette Carr 07717306646 jeanette. carr@bdct. nhs. uk Anne Hobbins 07860785666 anne. hobbins@bdct. nhs. uk Shaun Griffin 07584185792 shaun. griffin@bdct. nhs. uk Bradford South & West Bradford City & North BASE Craven Centre Skipton Hospital Keighley Road Skipton BD 23 2 RJ Meridian House Bradford Road Keighley BD 21 4 AD Horton Park Centre 99 Horton Park Avenue Bradford BD 9 3 EG Manningham Health Centre Lumb Lane Bradford BD 8 7 SY

Dementia Assessment Centre Dementia Assessment Unit This 22 bedded unit is based at Lynfield Mount Hospital and provides 24 hour care to support service users who are suffering with behavioral and psychological symptoms associated with dementia Unit Contact Number: 01274 251497 Amanda Barker Clinical Manager 07701 280155 Older People Services Memory Assessment & Treatment Services This teams provides assessment, diagnosis, treatment and support options for people experiencing possible dementia. These services are provided in both community-based clinics and people’s home, with sign-posting, information and support from Dementia Advisers at the Alzheimer’s Society Chris North, Dementia Lead Tel : 07876 356887 Chris. north@bdct. nhs. uk Acute Hospital Liaison for Older People This team provides assessment, advice and support for older people experiencing mental health problems. Chris North, Dementia Lead Tel : 07876 356887 Chris. north@bdct. nhs. uk Carers Hub This hub gives carers the change to meet other carers, get free advice and support, get involved in activities and take some time out for themselves. The hub gives carers of all ages the chance to relax and recharge. Paula Smith Carer Lead Tel. 01274 228387 Hub Number: 01274 251112 carerhub@bdct. nhs. uk This team manages all corporate communications, media enquiries, internal communications and the website. It also manages the development and delivery of the annual staff awards event. Contact Number: 01274 228173 communicationteam@bdct. nhs. uk Communications Team

Finance & Estates Charitable Funds The Finance Department manage and monitor income and expenditure on behalf of the Trust’s registered Charity. Stacey Pearson Stacey. Pearson@bdct. nhs. uk Contracting The team produces the Trust’s commissioning contracts, contracts with other provider organisation’s and also oversees the Trust’s Service Level Agreements Muhammad Arif muhammad. arif@bdct. nhs. uk Financial Reporting The team produces the Trust’s financial plan. Anne Marie Dewhirst Anne. Marie. Dewhirst@bdct. nhs. uk Estates & Facilities This team looks after the buildings and estates within the Trust including housekeeping, catering and maintenance Andrew Morris Deputy Director of Estates and Facilities Tel: 01274 228355 Andrew. Morris@bdct. nhs. uk Vacancies & HR Vacancies at the Trust are advertised via www. jobs. nhs. uk Staff Bank The staff Bank team provides support to our clinical services in filling their temporary and agency resourcing needs Wendy Harrison Wendy. Harrison@bdct. nhs. uk Planning, Performance & IM&T Performance Management The team manages external performance reporting to regulators. The team also negotiates and delivers the performance and planning elements of contracts with CCGs, Bradford Metropolitan District Council and NHS England Susan Ince Deputy Director of Performance and Planning Susan. Ince@bdct. nhs. uk Tel: 01274 363436 Planning The team produces the Trust’s annual and strategic plans. Susan Ince Deputy Director of Performance and Planning Susan. Ince@bdct. nhs. uk Tel: 01274 363436 Information Governance The team: • Develops Information Governance policies, procedures and training • Oversees records management • Oversees Freedom of Information Act requests Gaynor Toczek Information Governance and Security Manager Gaynor. Toczek@bdct. nhs. uk Tel: 01274 228185 Information Management & Technology The Information Management & Technology (IM&T department) is responsible for supporting all of the Trust’s requirements in terms of clinical and corporate data systems; data quality & reporting; technical infrastructure; security and governance. IM&T service desk servicedesk@bdct. nhs. uk Tel: 01274 251251 Margaret Waugh Deputy Director of Quality, Informatics and Governance Margrate. Waugh@bdct. nhs. uk

Quality & Safety The team oversees arrangements for ensuring effective quality & safety governance and compliance with CQC (Care Quality Commission) standards. Debbie Webster Deputy Director of Quality & Governance Debbie. Webster@bdct. nhs. uk Risk Management The team oversees the risk management and incident management processes in the Trust Lynn Pearl Risk & Resilience Manager Lynn. Pearl@bdct. nhs. uk Mental Health Legislation and Care Programme Approach This team provides legal support, advice and training in relation to Mental Health Legislation and Care Programme Approach Simon Binns Manager Simon. Binns@bdct. nhs. uk Library Service This team ensures that the staff that work within the Trust have access to appropriate learning resources and also provide training and support for effective clinical practice Rebecca Williams Library & Information Resources Manager Rebecca. Wailliams@bdct. nhs. uk Clinical Audit This team ensure that the programme of clinical audits is agreed and then implemented Darren Shipman Governance and Clinical Audit Manager Darren. Shipman@bdct. nhs. uk Other Local Trusts (Governors/Membership Office Contacts) Bradford Teaching Hospitals (BTHFT) This team manage the membership of the Trust and provide support to the Council of Governors Jacqui Maurice Corporate Governance Manager Jacqui. Maurice@bthft. nhs. uk Tel: 01274 382685 Airedale NHS Foundation Trust (ANHSFT) This team manage the membership of the Trust and provide support to the Council of Governors Fiona Page Membership Manager Fiona. page@anhst. nhs. uk Tel: 01535 294540 Bradford City Clinical Commissioning Group This team commissions providers such as BDCFT to provide health and care services for people in Bradford City Switchboard (who will transfer through to the correct department) Tel: 01274 237290 Bradford District Clinical Commissioning Group This team commissions providers such as BDCFT to provide health and care services for people in Bradford District. Switchboard (who will transfer through to the correct department) Tel: 01274 237290 Airedale & Wharfedale Clinical Commissioning Group This team commissions providers such as BDCFT to provide health and care services for people across Airedale and Wharfedale. Patient Support Services Tel: 01274 237557

Surgeries/Doctors Practice across the District For complaints about individual GP services /practices should be referred to the Practice Manager at each surgery in the first instance. Practice Name Addingham Medical Centre Ashcroft Ashwell Avicenna Medical Practice Bevan Healthcare Bilton Medical Centre Bingley Medical Practice Dr Haslam & Partners Bowling Hall Practice Address 151 A Min Street, Addingham, Ilkley Ashcroft Surgery Newlands Way Eccleshill Bradford BD 10 0 JE Ashwell Medical Centre Ashwell Road Manningham Bradford BD 8 9 DP The Bluebell Building. Barkerend Health Centre, BD 3 8 QH 14 Piccadilly, Bradford. BD 1 3 LS 120 City Road, BD 8 8 JT Bingley Medical Practice Canalside Health Centre 2 Kingsway Bingley BD 16 4 RP Bowling Hall Medical Practice Rooley Lane Bradford BD 4 7 SS Telephone No. 01943 830367 01274 637076 01274 490409 01274 664464 01274 322400 01274 820800 01274 568383 Admin - 569602 01274 224888 Office 01274 224897 Bradford Student Health Service University Of Bradford, Halls Of 01274 371380 or 371390 Residence, Laisteridge Lane, BD 5 0 NH Clarendon Medical Centre Alice Street, Off Lumb Lane, BD 8 7 RT 01274 736996 Cowgill Surgery 01274 882372 Thornaby Drive Cowgill Clayton Bradford BD 14 6 ES Holme Lane, Cross Hills, Keighley, BD 20 Crosshills Group Practice 01535 637900 7 LG The Bluebell Building, Barkerend Dr Akbar's Surgery 01274 663553 Health Centre BD 3 8 QH Woodroyd Centre 0844 477 8906 Dr de Haar & partners - Woodroyd Road Woodroyd Centre (previously Dr Off Greenway Road Longfield) BD 5 8 EL Woodroyd Centre 0844 477 8905 Woodroyd Road Dr Fenwick - Woodroyd Centre Off Greenway Road BD 5 8 EL Dyneley House Surgery Newmarket Street, Skipton, BD 23 2 HZ 01756 799811

Surgeries/Doctors Practice - ask for Practice Manager Practice Name Eccleshill Village Surgery Dr Hamdani Practice Address Telephone No. Eccleshill Village Surgery 14 Institute Road BD 2 2 HX West Lane, Keighley, BD 21 2 LD 177 Otley Road. BD 3 0 HX Millfields, Coach Street, Skipton, BD 23 1 EU 01274 637417 Farfield Group Practice 01535 607333 Farrow Medical Centre (01274)637031 Fisher Medical Centre 01756 799622 Frizinghall Medical Centre (Dr Jandu & (01274)495577 partners) 274 Keighley Road, Frizinghall, BD 9 4 LH Grange Medical Centre 1 Horton Grange Road. BD 7 3 AH 01274 957908 Grange Park Surgery Grange Road, Burley-In-Wharfedale, LS 29 7 HG 01943 862108 Grassington Medical Centre 9 Station Road, Grassington, BD 23 5 LS 01756 752313 Haigh Hall Medical Centre 01274 613326 Haigh Hall Road Haigh Hall Greengates BD 10 9 AZ Haworth Medical Practice, Heathcliffe Mews, Haworth Medical Practice 01535 642255 Haworth, Keighley, BD 22 8 DH Heaton Medical Practice 01274 541701 Heaton Haworth Road BD 9 6 LL Highfield Health Centre 01274 651416 2 Proctor Street Highfield Health Centre - Dr Mills Off Tong Street BD 4 9 QA Holycroft Surgery, Oakworth Road, Keighley, Holycroft Surgery 01535 602010 BD 21 1 SA Horton Bank Practice 01274 410666 1220 Great Horton Road Horton Bank Bradford BD 7 4 PL Horton Park Surgery 01274 504956 Horton Park 99 Horton Park Ave BD 7 3 EG Idle Medical Centre 01274 771999 Idle 440 Highfield Rd BD 10 8 RU Spring Medical Centre, Spring Lane, Ilkley, Ilkley and Wharfedale Meical Practice 01943 604455 LS 29 8 TQ Ilkley Moor Medical Practice Springs Lane, Ilkley, LS 29 8 TH 01943 604999 Kensington Street Health Centre, Whitefield Kensington Partnership (01274)499209 Place. Girlington. BD 8 9 LB Kensington Street Health Centre - Dr (01274)496433 Iqbal Whitefield Place, Girlington BD 8 9 LB

Surgeries/Doctors Practice - ask for Practice Manager Practice Name Practice Address Telephone No. Kensington Street Health Centre - Whitefield Place, Girlington (01274)496433 Dr Iqbal BD 8 9 LB Kelmeny Surgery, 50 Ashbourne Kilmeny Group Medical Practice Road, Ingrow, Keighley, BD 21 01535 606415 1 LA LCD Bradford at Hillside Bridge Hillsidebridge Health Care (01274)777517 Practice Centre, 4 Butler Street, BD 3 0 BS 81 Leylands Lane 01274 770771 Leylands Heaton BD 9 5 PZ 49 Scott Street, Keighley, West Ling House Medical Centre 01535 605747 Yorkshire, BD 21 2 JH Little Horton Lane Medical Centre - 392 Little Horton Lane, BD 5 (01274 )214610 Dr Gilkar 0 NX Little Horton Lane Medical Centre - 392 Little Horton Lane, BD 5 (01274)721924 Dr Mall 0 NX Low Moor Medical Centre 01274 697600 29 The Plantations Low Moor Bradford BD 12 0 TH Manningham Medical Practice Lumb Lane, BD 8 7 SY (01274)724418 Girlington Health Centre 01274 484111 Manor Medical Practice (formerly 195 Girlington Road 01274 360681 Carlton) Girlington BD 8 9 PB Allerton Health Centre 0844 4773615 Bell Dene Road Manor Medical Practice (formerly Allerton Phoenix) Bradford BD 15 7 NJ Mayfield Medical Centre 01274 880650 4 Glenholme Park Pasture Lane Mayfield Clayton Bradford BD 14 6 NF The Bluebell Building, Moor Park Medical Practice - Dr I Barkerend Health Centre, BD 3 (01274)778400 Malik 8 QH 370 Dudley Hill Road 01274 643576 Moorside Surgery BD 2 3 AA 55 Ivanhoe Road, Bradford BD 7 Mughal Medical Centre (01274)504425 3 HY

Surgeries/Doctors Practice - ask for Practice Manager Practice Address Telephone No. Practice Name Newton Way Medical Centre 01274 581979 Newton Way Baildon Shipley BD 17 5 NH Oak Glen Surgery 01274 566617 Eldwick and Gilstead Health Centre Oak Glen 196 Swan Avenue Bingley BD 16 3 PA 3 Lidget Mill, Oakworth, Keighley, BD 22 Oakworth Medical Practice 01535 643306 7 HN Park Grange Medical Centre 141 Woodhead Road, BD 7 2 BL (01274)522904 30 Buttershaw Lane 01274 678464 Parklands BD 6 2 DD Horton Park Centre, 99 Horton Park Ave, Parkside Medical Practice (01274)521111 Bradford BD 7 3 EG Undercliffe Health Care Centre, 17 Peel Park Surgery (01274)634989 Lowther Street, BD 2 4 RA Westbourne Green CHC Centre, 50 Picton Medical Centre (01274)202500 Heaton Road BD 8 8 RA Hillside Bridge Health Care Centre. 4 01274 729602 (PM Primrose Surgery Butler Street. BD 3 0 BS 768310) Kings Road 01274 638353 Rockwell & Wrose BD 2 1 QG Rooley Lane 01274 223118 Rooley Lane BD 4 7 SS Richmond Road 01274 599263 Saltaire Shipley BD 18 4 RX Shipley Medical Centre 01274 531153 Shipley Health Centre Shipley Alexandra Road Shipley BD 18 3 EG Silsden and Steeton Health 01535 652447 Centre Elliott Street, Silsden, Keighley Canalside Healthcare Centre 01274 567991 2 Kingsway Springfield Bingley BD 16 4 RP Towngate 01274 699849 Wyke Sunnybank Bradford BD 12 9 NG Newton Way Medical Practice Dr Gomersall & Partners

Surgeries/Doctors Practice - ask for Practice Manager Practice Name Practice Address Telephone No. The Bradford Moor Practice 01274 663321 The Bradford Moor Barkerend Health Centre Practice BD 3 8 QH The City Medical Whetley Medical Centre, 2 Saplin Street, (01274)256213 Practice BD 8 9 DW Whetley Medical Centre, 2 Saplin Street, The Family Practice (01274)544915 BD 8 9 DW Allerton Health Centre 01274 885222 Bell Dene Road The Grange Allerton Bradford BD 15 7 NJ Westbourne Green CHC Centre, 50 The Lister Surgery (01274)202495 Heaton Road BD 8 8 RA The Ridge Medical Centre 01274 425600 Cousen Road The Ridge Great Horton Bradford BD 7 3 JX Rushton Avenue 01274 662441 Thornbury BD 3 7 HZ Thornton Medical Centre 01274 662441 4 Craven Avenue Thornton and Denholme Medical Thornton Practice Bradford BD 13 3 LG 2 Proctor Street 01274 683331 Tong BD 4 9 QA Hellifield The Old Co-op Hall, Main Street, Townhead Surgery 01729 822611 Hellifield, Skipton, BD 23 4 JY Valley View Surgery Undercliffe Health Care Centre, BD 2 4 RA (01274)637115 Westcliffe Medical Centre 01274 580787 Westcliffe Road Westcliffe Shipley BD 18 3 EE Whetley Medical Centre - Dr Basu 2 Saplin Street, Bradford BD 8 9 DW (01274)544303

Surgeries/Doctors Practice - ask for Practice Manager Practice Name Practice Address Telephone No. Wibsey and Queensbury Medical Practice 01274 677457 Wibsey Medical Centre Fair Road Wibsey and Queensbury Wibsey Bradford BD 6 1 TD The Willows Medical Centre 01274 884984 Osbourne Drive 0844 4773909 Willows Queensbury Bradford BD 13 2 GD The Wilsden Medical Practice 01535 273227 2 Ling Bob Court Wilsden Bradford BD 15 0 NJ 2 Thackley Old Road 01274 584223 Windhill Green Medical Shipley Centre BD 18 1 QB Woodhead Road 01274 572146 Surgery Woodhead Road (being run by 157 Woodhead Road Dr Gilkar & partners) Bradford BD 7 2 BL