IT Resource Managment What is it IT Information

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IT Resource Managment

IT Resource Managment

What is it? • IT – Information Technology; Managing and processing information. • Resource

What is it? • IT – Information Technology; Managing and processing information. • Resource Management - Is the efficient and effective deployment and allocation of an organization's resources when and where they are needed. (People, Hardware, Software, Data, Money, Time, etc. )

What is it? (contd) • IT Resource Management – Managing IT resources efficiently and

What is it? (contd) • IT Resource Management – Managing IT resources efficiently and effectively.

Why is it important? • IT leaders and teams must be able to assess

Why is it important? • IT leaders and teams must be able to assess and allocate the resources necessary to complete tasks on time and within budget. – Incidents – Problems – Change management – Project requests (application development)

Why is it important? • IT needs to improve its ability to deliver services

Why is it important? • IT needs to improve its ability to deliver services to the enterprise consistently, effectively, and economically

Elements of Resource Management • Preliminaries – Resources themselves – what are my resources?

Elements of Resource Management • Preliminaries – Resources themselves – what are my resources? – Proper data – what is the demand for resource? What is required of the resource? – Utilization/Allocation – How much/many should I allocate?

Key Elements of Resource Management • • • Resource Plan Resource Breakdown Structure Responsibility

Key Elements of Resource Management • • • Resource Plan Resource Breakdown Structure Responsibility Assignment Matrix Resource Overallocation Resource Histogram Resource Dependency

Challenges • Availability of the resource – “people are usually the most expensive of

Challenges • Availability of the resource – “people are usually the most expensive of all the resources necessary for IT success” • Answering the questions in a timely manner: – Are sufficient resources available? and are all resources allocated appropriately? • The Inadequacy of Current Alternatives – Incumbent resource management products are largely separate from the tools used to manage and deliver operational work

Solution? • Consolidation and Integration of Resource and Project Management. – It gets IT

Solution? • Consolidation and Integration of Resource and Project Management. – It gets IT much closer to a comprehensive, accurate view of resource capacities and availabilities – Provide the foundation for a single resource management system for all IT work – provide a foundation for extending successful resource management beyond human resources.

Best Practices • Secure and maintain executive management support • Adopt a combined top-down/bottom-up

Best Practices • Secure and maintain executive management support • Adopt a combined top-down/bottom-up approach • Aggregate all IT demand – not just project work • Don’t over-engineer early efforts • Automate the request for resources. • Measure and communicate – early and often

Sources • https: //en. wikipedia. org/wiki/Resource_management • Resource Management Across IT: How Better Resource

Sources • https: //en. wikipedia. org/wiki/Resource_management • Resource Management Across IT: How Better Resource Management Enables Better IT Execution (Service. Now whitepaper) • http: //www. brighthubpm. com/resourcemanagement/14438 -key-elements-of-resourcemanagement/ • http: //www. datamation. com/entdev/article. php/11070_37 13436_2/IT-Resource-Management-Best-Practices. htm