Software Solutions for Vehicle Rental Leasing and Fleet

Software Solutions for Vehicle Rental, Leasing and Fleet Managment Restricted - Confidential Information: All information contained in this document is confidential and proprietary to ‘BMS International Systems Development Ltd’. No part of this document may be photocopied, electronically transferred, modified, or reproduced in any manner without the prior written consent of BMS.

About BMS Company BMS International Systems Development Ltd. BMS develops and implements sophisticated and easy to use “all-in-one” software for Vehicle Rental and Leasing Companies. The BMS system is in use since 1997 and based on more than 20 years of experience in the development of software for the vehicles industry. BMS is a software company jointly owned by HMS Consulting Group and Domicar. The BMS system has proven ability in managing small and large fleets (up to 50, 000 vehicles). 2

HMS Consulting Group HMS (Halperin Consulting) is a leading consulting company specializing in the financial areas in Israel. HMS has over 20 years of proven experience in providing consulting services, integration and implementation of comprehensive IT solutions. The company employs a team of 200 trained, professional and experienced personnel. Specializing in the IT financial sectors: Banking, Insurance, Capital market and financial departments of large organizations. HMS Partners 3 www. hms. co. il/en

The BMS Software Package A comprehensive, modular software package for Car Rental and Leasing Companies, adaptable to the client’s specific needs. The main applications are: q BMS Vehicle Rental Management q Leasing Management (Lease. Ware) q Outbound Rental Reservations q Fleet Management q Car Sales 4

BMS Milestones (1) 1997 BMS rental and leasing MS-Windows system had been implemented in Budget Rent a Car Israel. 1998 BMS Vehicle Rental system went into production in Budget Spain rental branches. 1999 BMS won the Budget EMEA bid for all the Western European countries in the corporate. 2000 In 6 months, the software had been implemented in the following Budget EMEA countries: Switzerland, Austria, Germany, France, UK and Netherland. 2001 BMS developed and implemented functionalities for franchisees working on the same system with the corporate (for Budget). BMS passed ‘Avis Futures’ qualifications, who intended to use it in Avis European countries (project canceled due internal Avis reasons). 2002 BMS starts a joint venture with Orion company in USA for distributing software in North and Central America. 5

BMS Milestones (2) 2003 Dollar and Thrifty (DTAG) declared that BMS is a qualified vendor and the BMS software was installed in Dollar rental Company in Nebraska. 2004 BMS started the development of a new comprehensive and advanced leasing system (Lease. Ware), based on the knowledge and experience with the previous BMS leasing system. 2005 BMS developed a system for managing Internet reservations and other web tools and services for rental companies. 2006 Two successful international projects for Budget Germany and Austria, in which, the entire IT environment had been moved from UK to the Germany and Austria licensees (overnight move transparent to the users). 2007 The new advanced leasing system (Lease. Ware) implemented in Budget Israel and BMS began marketing the new leasing version in Europe. 6

BMS Milestones (3) 2008 BMS Outbound system installed for a car rental broker in France (Speedrent, Add-Rental), with web services that manages a web site with more than 400 worldwide rental companies set in one BMS database. New BMS installation for ATU, the largest workshops company in Germany. 2009 The new Lease. Ware version first installation in USA (Ins. Trust Insurance Group). 2010 The new version of the Fleet Management system had been implemented in Dutch Service Groups that manages trucks and cars fleets in Netherlands and UK. 2011 Implementation of the BMS Outbound Rental system in Dollar Thrifty and the Lease. Ware system in One. Lease, OTO and other leasing companies in Israel. 7

The BMS Software Main Modules q Car Rental System q Fuel Management q Vehicle Leasing System q Vehicle Incidents & Breakdown q Vehicles Ordering q Invoicing System q Fleet Management q Traffic Tickets Management q Sophisticated Pricing q Customer Complaints Management System q Customer Relationship Management q Work Orders and Invoices q Accidents and Damages System 8 q Agents Managment q Outbound Reservations q Car Sale q Reports and Queries q Control & Management Tools q Interfaces with external systems

Advantages of the BMS software BMS All in One - Software Package ü A true yield management system providing tools to increase profitability. ü Friendly user interface - BMS has logical and graphical applications designed for speed and efficiency. ü A true yield management system providing tools to increase profitability. ü Multilingual user interface - Supports any language and country localization. ü Modular software that can serve anyone from a small local company with one user to an international corporation with hundreds of simultaneous users. 9

More Advantages of the BMS software ü The software is extremely dynamic, flexible and can be customized to customer needs. ü Records and tracks every vehicle activity transaction in one place, shared among all the BMS modules. ü BMS leasing software (Lease. Ware) is very comprehensive and advanced vehicle leasing system in the market. ü BMS have a multiple currency calculations – Unlimited, simultaneous use of any number of currencies. ü BMS always improves and develops its products on a regular basis to serve the changing needs of its clients and the industry advancements. 10 Those and other features makes the BMS the leading system for the car rental and leasing market.

Lease. Ware The BMS Leasing System 11

The Main Screens in the Leasing System Leasing Deals • Quotations and Leads • • Deals Management Vehicles Ordering Control screen Pools Management Prices Management • Vehicle Models • Accessories and Services • Vehicle Lease Rate Calculation • Leasing Packages • Lease Rates Query Fleet Management 12 Customer Relationship Management • Clients Information • • Clients and Drivers Query Drivers Information Breakdown Company’s Knowledge base Accounting • Invoices • Clients Charges Query • Closing Leasing Deals • Leasing Invoices Posting Reports and Queries System Management Tools

The Lease. Ware Main Screen 13

Opening a New Leasing Deal – Process Example 14

A Leasing Quotation Example 15

Leasing Quotations: Some Features q Handles multiple vehicle models with different conditions in one quotation q Enable easy and quick operation of the screen by using predefined “Leasing Packages” q Handles approvals and tracking the sale process, including sending alert messages to managers q The quotation printout can be sent to the customer by E-mail (PDF) and fax q Management control and search tools 16

Vehicle Ordering 17

Vehicle Ordering Screen – Preparing the Vehicle for the Customer 18

Opening a Leasing Deal q Creating a deal based on approved leasing quotation q Vehicles Ordering – You can know what is the status of the order at every moment q The vehicles and drivers details are set in the deal q The services, accessories and the other conditions are set up automatically and can be modified q Flexibly set mileage pricing scheme q Handle deposits and fines for early termination q The driver receives the vehicle and signs on the driver's contract 19

The Deals Management screen 20

Leasing Deal Management q Handles opened deals q In general, every task that can be done automatically is done by the system, saving your employees’ valuable time. Examples of automatic tasks that are handled by the software includes: ü ü ü 21 Producing the leasing monthly charges Charging excessive mileage Advanced payments handling, etc. q Supports the following events during the deals lifecycle: Exchanging vehicles, modifying and exchanging the drivers’ details, handling vehicle maintenance, changing the financial details conditions, etc. q Automatically handles traffic tickets q Handles accidents and damages q Handles closing leasing deals

Invoices Management Ability to produce and send invoices automatically by E-mail to clients 22

Close Leasing Deal Screen The purpose of this module is to manage the deal closing process. Additionally, this screen can be used to simulate closing a deal while it is still open. This screen handles the following topics: final charges, damages, insurance, fines end early vehicle return, deposits treatment, excessive mileage, payments, approvals, profit and loss calculations, and selling the vehicle to the customer. 23

Accounting Modules q Invoices q Charges Management q Vehicle Deprecation q Debit / Credit Notes q Profit and Loss for Deals and Vehicles q Client Charges Query q Deposit and Payments Handle q Posting Data to Accounting system q And more…. . 24

BMS Rental System BMS Vehicle Rentals 25

Reservations Screen 26 Receives reservations from different sources: Internet, Travel Agents, Central Reservation System…

Some of the Functionalities Supported by the Booking Engine 1) 2) 3) 4) 5) 6) 7) 8) 9) 10) 11) 12) 13) 14) 27 Request specific make/model and even specific vehicle Assign customer and additional drivers (with/without additional charge) Request for confirmation from rental station and if required deny booking Ability to restrict availability by car group / date / location / rental duration/etc. Order special equipment (e. g. Ski racks, baby seats, …) Manage Delivery and Collection information Store flight details Ability of receive bookings directly from GDS partners Ability to receive bookings from the Internet Manage vouchers and pre-payment at reservation time Ability to modify and cancel reservations (store the cancelation reason) Book domestic or international rentals Check if stations are open/closed View customer statics (e. g. previous booking history, number of cancelations, revenue, …)

Opening a Rental Agreement 28 30 Seconds – The time it takes to create a new RA by average user

Creating New Rental Agreement in BMS-Web System (in development) 29

Fleet Availability 30

A Gantt Chart for Rentals Forecast For example, you can view the rentals forecast in December, and decide a business decision according to the results (e. g. Offsell) Vehicle Class= ECMR Colored by the vehicles location 31

Advanced Pricing System q Easy, flexible and fast setup of new price lists q The ability to create various rates by using many business parameters q Defining special rates for companies, customers, country, vehicle class etc. q Various insurance options, insurance tariffs, customers, agents, etc. q Allow importing rates directly from Excel. q Unlimited charging options q Special rates for agents q And much more… 32

Optional Charges Set-Up You can add unlimited charge options, which will charged automatically or manually in the rental agreements according to the business rules 33

Optional Charges Set-Up q You can select the Rate Calculation Type For example: by Rental Time, Percentage, Fixed Price… q You can define the tax rules per each charge option and country q You can assign a specific charge option to specific location (e. g. Premium) q You can define minimum and maximum limits to a charge option q And much more… 34

More Profitability Tools in the Pricing System q High Season Rates q Upsell Rates q Underage Drivers q Offsell (tariff blackout) q Drop Off q Option to charge Additional drivers q And much more… 35

Customer Relationship Management (CRM) q Clients Management screens (Private and Business) q Documents all the clients activities q Saves the customer preferences. E. g. preferred vehicle model, insurances, charging options, etc. q Client Charges Query screen q Handle customers complaints q Customers queries and reports q Automatic E-mails and SMS q Manage club members point q 36 And much more. .

Driver Information Management 37

Recording the activities of the clients and suppliers 38

Club Members Management q q 39 Loads automatically into RA/Reservation the club member tariff and preferences Ability to manage the club member points and to pay with points

Fleet Management 40

The Main Screens in the Fleet Management q Vehicle Details Management q Fueling Control q Vehicle Maintenance q Staff Use and Vehicle Transport q Vehicle Usage History q Accidents and Damages q Reports and Queries q Work Orders and Invoices q Traffic Tickets q Vehicle Equipment q Operations Control q Vehicle Breakdown and Incidents q Vehicle Depreciation q Vehicle Exchange 41 q Vehicle Condition (graphical) q Vehicles Ordering

Vehicle Details 42 Ability to load automatically vehicles list from MS-Excel files (and other formats, such as XML)

Vehicle Condition Register an track graphically damages and malfunctions. Ability to print a sketch with the vehicle’s condition on any given date 43

Damages and Accident Reports 44 The Damage Recovery Fee charge will be displayed automatically according to the agreement with the customer

Working Order and Invoices (include printing orders for workshops) Including reservation printout for the workshops 45

Suppliers Invoices Query all the vehicle maintenance and repairs 46

Suppliers Details Management 47

Records of all the activities with the supplier 48

Damages and Accident Reports (2) 49 You can store the insurance details, print an insurance claim and export the accident details to the insurance companies

Handling Traffic Violation Tickets Quick handling of traffic tickets. Automatically prints declaration and RA. Creates debit notes automatically 50

Vehicle Maintenance Including a maintenance forecast report 51

Manage Vehicle Breakdown / Incident Process With this module the users can manage the Breakdown and other incidents information 52

Fleet Availability and Forecast Reports 53

Fleet Forecast 54

Ability to Update the Vehicle Details via Mobile Devices 55

BMS Outbound Rentals System Outbound Reservations 56

The Main Modules in the Outbound Reservations System q q q 57 Reservations management Producing vouchers Quotations management Sophisticated tariff system that manages multiple countries and suppliers Producing and summarizing invoices, payments and collection Handle agents and countries commissions. Full integration with your web site Web services for online reservations Customers Relationship Management Multilingual (your customers can make reservations in their own language) Reports and Queries

Outbound Reservations Example of the Outbound Reservation screen 58

Outbound Reservations Following are the main sections in the Outbound Reservations screen: q The reservation main details (Dates, Locations, Currency, agent, etc. ) q Customer details q The rates and charges q Payments and vouchers q Remarks and general information q Voucher details 59

Location - Information When creating a reservation, you can see all the information about the rental station with the push of a button (drop-off, country notes, open/close time, options) 60

Alerts & Reports 61

Reports (General) q Numerous reports on various subjects, such as: v v Operational Financial Control and audit reports Management Reports q Reports and queries can be exported to multiple such as MS-Excel, ASCII, Word, PDF and more q Query screens (Vehicle query, RA Charges query, and many more) q Ability to create customized queries and ad-hoc reports by the user 62

Automatic Alerts System The system automatically sends messages to directors, employees and customers about events, status reports, etc… For Example: q Buyback q Insurance Expiration q Vehicle’s maintenance q Max Odometer for Vehicle q Vehicle Delivery Date is near/passed q Overdue Vehicles q Vehicle Order is waiting for Management Approval q The vehicle installations completed and it’s ready for usage q And much more……. 63 Ability to define unlimited alerts messages without modifying the application

Interfaces with External Systems The system has an open interface to external third party systems, and new interfaces can be created quickly and easily. Here are some examples of existing interfaces: q Accounting Systems – For example: Sage, JDE, Quick. Books, SAP, Priority… q Credit Card Clearing q Internet q Direct Bank Debit q Toll Road Companies q Handhelds and PDA (e. g. return car without coming to the rental station) q And more… 64

Internet, Web Services The BMS system has many web services, which are using to operate car rental web sites, enable customers to view/edit info, etc. For example, the BMS system provides the following WS: Store reservations details and send conformation / Voucher to the customer Retrieve all the available vehicles list for sale Retrieve the stations details Car Rental Rates Calculation Retrieve vehicle images and localized information (according to the customer’s language) 65

General Information 66

Support and Maintenance Help Desk Maintenance Services DBA Support New Versions Upgrades: q New business functionality q Technological improvements q Bugs repair 67

New Developments, Innovations…. The Future Research New Ideas BMS always improves and develops its products on a regular basis to serve the changing needs of its clients and the industry advancements. New Developments 68 Innovation

Thank You! For more information please contact us E-mail: info@bmssys. com Tel: +972 3 7622 956 Fax: +972 3 5224 402 www. bmssys. com July, 2012