Infrastructure Delivery Management Toolkit 2010 Edition Practice Guide

Infrastructure Delivery Management Toolkit: 2010 Edition Practice Guide 1: Provincial Infrastructure Strategy 1 development through partnership

Contents of this presentation • • • Purpose of this module Audience Importance of an infrastructure strategy Components of an infrastructure strategy Macro infrastructure environment Template example Alignment with the greater environment Roadmaps RACI Continuous improvement 2 development through partnership

Audience National Government (awareness and alignment) • • National Planning Committee National Treasury Ministerial Committee on Planning National Custodian Department National User Departments Minister: National Planning Presidency Co-ordinating Committee Monitoring and Evaluation • • • Office of the Premier Custodian Department User Departments Strategy Facilitator and co-ordinator Provincial Treasury Local Government Department Provincial Government (detail application and understanding) Local Government (contribution and participation) • • • Local Treasury/Finance Departments Local Custodian Departments Local User Departments

Importance of the Infrastructure Strategy • • • It provides an overarching operational plan with a long term vision to achieve and sustain infrastructure delivery as an enabler of the national economic strategy It provides an opportunity to prioritise and integrate actions and goals at all spheres of government It allows for conversation and agreement towards one aligned infrastructure delivery vision It highlights operational support required to delivery and achieve the agreed infrastructure strategy It aligns budget and planning activities based on design principles and priorities agreed during strategy formulation It encourages cross-departmental collaboration It improves sector-specific interaction across all spheres It highlights the importance of the monitoring and measurement of strategic goals achieved as well as operational achievements It encourages collaborative partnerships with private sector and communities and encourage co-creation and continuous improvement based on feedback It highlights the need for standardized and on-time data (reports) and technology to enhance the visibility of infrastructure delivery Highlights the capacity required to deliver the strategy

Components of Infrastructure Strategy & Integration with other modules Performance Management Why do we exist? Who is our customer? Customer Demographics & Segmentation What value do we deliver? Products & Service Why do we matter? Service Delivery Socio-economic Environmental What is our ambition? Vision Service Delivery Targets Purpose Strategic Planning How do we create and capture value? What is our difference? Product x Service perfromance External Influences International Benchmark How will we deliver Our value proposition? Service Delivery Channel Marketing Partnerships What makes our Strategy superior? Right product, right time, Right place, all the time How will it evolve? Refer to maturity table Business Formulae Who are we? How do we organise to deliver? Organisation Support Plan Collaboration Outsourcing How do we Govern? Steercom, Integration Committee, Knowledge Experts, Process Owners How do we improve? Knwledge Management Best Practices Training & Development Business Process & Technology How do we behave? Culture & Ethics Organisational Character What are the Priorities? Opportunity Costing & Priorities Projects, Budget What action must we Take? Operational Plans What must we do Within 30 days and Who is responsible What should they Know? Puprose, Formulae, Character, Rules & Standards How can we reach Them? Visibility Accessibility internal / external National / International Goals, priorities And actions Participation What is our message? Who must we talk to? Stakeholder Analysis & Prioritisation Trends Best Practices Benchmark Strategic Planning What must we do and how will we make it happen? What results do we Seek? Performance Management Procurement & OSP How do we want them To respond? Feedback Strategic Leadership & Conversation

Macro Infrastructure Environment C Social Cluster Environmental Cluster PCC Budget Council NC Admin & Governance Cluster SPAID TCF Education Minister Presidency Private Sector (PPP) Parastatals Office of the Premier Infrastructure Cluster Planning Economic Cluster M&E Budget & Planning Environmental Cluster Admin & Governance Cluster IA A Public Works HR CIDB DBSA PGDS Social Cluster IA B Economic Cluster National Strategy Min. MEC Treasury Planning Health Treasury Other Education IA C District A District B Transport, Social Services & Agriculture Local Government District C IDP LA A LA B LA C Communities Provincial Health M&E National HR Budget Committee Feedback into / from National & Provincial Strategy Local Public Works Infrastructure Cluster Office of the President Cabinet DPSA

Template example facilitating Integration

National Economic PGDS National Infrastructure Strategies IDP National Infrastructure Strategy NIMS Economic Strategies GIAMA DORA Infrastructure Legislation National Sector (User) Infrastructure Strategy National Custodian Infrastructure Strategy Provincial Infrastructure Strategy Infrastructure Demand Planning Provincial User Infrastructure Strategy Infrastructure Supply Planning Provincial Custodian Infrastructure Strategy Provincial Budget National Sector (User) Infrastructure Strategy USER Department 1 Local Government (User) Infrastructure Strategy National Sector (User) Infrastructure Strategy USER Department 2 Local Government (User) Infrastructure Strategy National Sector (User) Infrastructure Strategy USER Department 3 Local Government (User) Infrastructure Strategy Progress Best Practices Trends & Needs Risks Goals & Targets Principles for SLAs Spatial & High level priorities Strategic Communication Operational Support & Organisation Design Principles Input in next cycle Service Delivery Targets Performance Dashboard Provincial Infrastructure Plan (long term) Y 1 U-Amp Projects & Programs Local Government Custodian Infrastructure Strategy Custodian Department National Custodian Infrastructure Strategy Y 2 Y 3 Y 4 Y 5 C-Amp Y 6 71 Y 8 Y 9 Y 10

National roadmap 1. National Infrastructure Strategy Development Roadmap President / Office of the Premier National Economic Strategy 1. 5 Present National Economic and Budget Goals & Targets to Provinces National Spatial Development Plans Treasury 1. 1 Present National Economic Goals & Targets, and Align National Budget From Provincial Infrastructure Strategy Roadmap Custodian 1. 2 Present National Budget Goals and Targets Sector National Infrastructure Strategy User 1. 3 Determine National Sector Infrastructure Goals and Targets 2. 10 Align National and Provincial Infrastructure Strategies National Infrastructure Strategy Final Provincial Infrastructure Strategy From Provincial Infrastructure Strategy Roadmap 1. 4 Feedback National Infrastructure Demand Risks & Align with National Economic Strategy and Budget

Provincial roadmap 2. Provincial Infrastructure Strategy Development Roadmap Treasury President / Office of the Premier PGDS Guidelines 2. 2 Determine local Government Goals and Targets 2. 1 Determine Provincial Economic Goals and Targets 2. 10 Align National and Provincial Infrastructure Strategies Final National Infrastructure Strategy User Custodian 2. 6 Align National and Provincial User Infrastructure Strategies Sector National Infrastructure Strategy Integrated Sector (User Department) National & Provincial Infrastructure Strategy 2. 5 Determine Local Government Sector (User) Infrastructure Goals and Targets in line with the PGDS 2. 3 Finalise the PGDS wih the IDP feedback and amendments Provincial Growth and Development Strategy (PGDS) To National Infrastructure Strategy Roadmap Sector (User Department) Local Government Infrastructure Strategy 2. 4 Present Final PGDS to User Departments to determine infrastructure requirements as an enabler for the PGDS. Integrated Development Plan (IDP) 2. 11 Align Provincial and Local Government Infrastructure Budgets Final Provincial Infrastructure Budget 2. 7 Feedback Final Provincial & Local User Infrastructure Needs, Gaps and Recommendations Provincial Infrastructure Strategy and Final Infrastructure Budget Sector (User Department) Provincial Infrastructure Strategy Final PGDS 2. 12 Align National and Provincial Infrastructure Budgets Final National Infrastructure Budget 2. 8 Determine Local Government Sector (Custodian) Infrastructure Goals and Targets and Capabilities Provincial and Local Government Custodian Infrastructure Strategy 2. 13 Align Provincial Budget and PGDS (including the Provincial Infrastructure Strategy) to be monitored as part of M&E function 2. 9 Present final Provincial Infrastructure Strategy to the Province Infrastructure delivery M&E Final Provincial Infrastructure Strategy

Local Government roadmap 3. Local Infrastructure Strategy Development Roadmap User Custodian Treasury Department of Local Government PGDS 3. 1 Feedback Local Government Goals and Targets to the Province 3. 2 Feedback Local Government Goals and Targets to the Sector Provincial Infrastructure Strategy Provincial and Local Government Custodian Infrastructure Strategy 3. 3 Feedback Local Government Goals and Targets to the Custodian Provincial Infrastructure Strategy Final National Infrastructure Strategy IDP Feedback for PGDS amendments Draft Provincial Infrastructure Budget 3. 4 Feedback municipal infrastructure needs and budget issues Final Provincial Infrastructure Budget Final National Infrastructure Strategy & Budget 3. 5 Align Local Government Infrastructure Strategy across the Local Government areas Planning & Design Final National Infrastructure Strategy & Budget 3. 6 Align Local Government Infrastructure Strategy across the Local Government areas Planning & Design

RACI MATRIX

Continuous improvement World Class Excellence External Alignment Internal Netorking Stage 5 Strategy Internal Alignment Strategic Collaboration Extended Marketplace Best Practices Stage 4 Strategy Silo Thinking Industry Community Integration Private Sector Partnerships Stage 3 Service Delivery Execution Integration Community Integration Contractor / Service Provider Alignment & Collaboration Integrated Infrastructure Planning Stage 2 Stage 1 Key Measures Service Delivery Visibility Process Alignment Data Availability Isolated Improvements Disconnected Fragmented Standardised Islands of Excellence Integrated Refine Improve Self-generating 13

Conclusion and questions Thank you 14