HP CM 80608050 Color MFP with Edgeline Technology

HP CM 8060/8050 Color MFP with Edgeline Technology Service and Support Training NVM and Firmware © 2006 Hewlett-Packard Development Company, L. P. The information contained herein is subject to change without notice

NVM and Firmware • Non-volatile memory (NVM) • Firmware upgrade 2 n May 2007 -- HP Restricted

Topic 1: Non-volatile memory • Non-volatile memory (NVM) is data that is preserved in the MFP through a power cycle or power loss • Stored in the following locations: • Engine Main PCA (A 5) • Scanner Control PCA (A 501) • ADF Control PCA (A 401) • Finisher Main PCA (A 200) • MFP Coprocessor hard drive • Formatter Main PCA (contains NVRAM) and hard drive 3 May 2007 -- HP Restricted

Types of NVM data • Customer data – Includes stored jobs, digital send information (email addresses, names, networking information, MFP IP address) For privacy and security, service and support staff cannot handle customer data! – Customer data is backed up and restored by system administrator • Machine data – Job settings, calibration values, usage counters, system logs, model configuration – Machine data is backed up and restored by service personnel 4 May 2007 -- HP Restricted

Backup modes for NVM machine data Internal • • Stored on formatter hard disk • Performed by CDFT-E or CDFT-L Performed automatically on a regular basis (you must enable this – defaults to 1 x a week) • External • 5 • Stored on CD, USB device, or laptop • Performed by CDFT-L or CDFT-E (USB only) • Keep backup CD with MFP (recommended) May 2007 -- HP Restricted

Non-volatile memory data distribution Formatter Disk Code Partition Formatter firmware Copy of firmware superbundle Coprocessor Disk C Partition Coprocessor firmware Dsk_ide 0 a partition Shadow copy of formatter NVRAM Redundant disk data Stored/scheduled/safeguarded jobs 3 rd party applications, executables, and fonts PJL disk Stored overlays PDL data/directories Job history log EWS configuration info Serviceability Partition 200 entry error log 200 entry warning log Machine data backup D Partition Machine warranty/history data 50 latest error log entries 50 latest warning log entries Device settings Copy of JDI Mac address/security string Copy of EWS configuration info Formatter EFI NVRAM BIOS code BIOS control flags Firmware upgrade version control database Database Copy of redundant disk data Network/Fax PCA NVRAM JDI Mac address – not affected by resets/inits Engine NVRAM Not affected by resets/inits E Partition Windows workspace Temporary files OS swap space Finisher NVRAM Not affected by resets/inits Scanner NVRAM JDI Partitions Not affected by resets/inits JDI configuration 6 Formatter NVRAM Ellipses indicate redundantly stored data May 2007 -- HP Restricted

NVM resets and initializations Startup Menu Service Tools NVRAM initialization Startup Menu, Control Panel Administrator Tools Administration Menu X Cold reset X Restore factory settings - X Reformat drives -- Formatter disk -- Coprocessor disk X Initialize disks: -- Formatter disk -- Coprocessor disk X -- Both disks Skip disk load X Erase private data 7 X May 2007 -- HP Restricted

Topic 2: Perform firmware upgrade • 2 -step process: • Download firmware image file to a buffer in the MFP, using any of the following: – When in startup menu: • Download from CDFT-L using USB 2. 0 (no USB flash drive) – When MFP is in “ready” state: • • CDFT-L using LAN FTP CDFT-L using USB (not recommended, slow) HP Web Jetadmin • Upgrade firmware – happens automatically during bootup if MFP detects different firmware version in buffer 8 May 2007 -- HP Restricted

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Firmware upgrade process Reboot Download firmware using USB OR Start boot Download firmware from CDFT-L, FTP, etc. System ready Startup Menu Firmware is upgraded automatically (do not remove power during this process) 10 May 2007 -- HP Restricted

CDFT-L firmware upgrade Choose the firmware upgrade method you want to use 11 May 2007 -- HP Restricted

Startup menu firmware upgrade 12 May 2007 -- HP Restricted

Controlling firmware download and installation • Firmware download options: • Firmware installation options: • Download now • Force all • Reinstall subsystems • Disable all • Reformat drives • Reset to defaults • Continue boot after • Reformat coprocessor download drive • Subsystem install options – Automatic – Force – Disable 13 May 2007 -- HP Restricted

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