EVOLUTION IN THE DAIRY SUPPLY CHAIN Chris Foord

EVOLUTION IN THE DAIRY SUPPLY CHAIN Chris Foord GM Global Supply Chain Development 15 th August 2017 NZPICS Supply Chain Conference

COLLECTION PROCESSING PACKING MILK POOLS STORAGE GRASS PLAN | SOURCE MAKE | DELIVER SHIPPING SALES GLASS

SHIFTING FOCUS Confidential to Fonterra Co-operative Group - November 2015 Page 3

TURNING THE WHEEL OPTIMISE NZ MILK DIRA CONSUMER BUILD & GROW BEYOND OUR CURRENT CONSUMER POSITIONS DELIVER ON FOODSERVICE POTENTIAL 3% 13% FOODSERVICE GDT 3% 11% 10% 23% 30% 6% GROW OUR ANLENE™ BUSINESS DEVELOP LEADING POSITIONS IN PAED & MATERNAL NUTRITION SELECTIVELY INVEST 50% IN MILK POOLS ALIGN OUR BUSINESS AND ORGANISATION 51% INGREDIENT SALES 2014 2018

DELIVERING ON OUR VALUE PROPOSITION Confidential to Fonterra Co-operative Group - November 2015 Page 5

GETTING CLOSER TO OUR CUSTOMERS

A FUNDAMENTAL SHIFT FROM NZ CENTRIC …

A FUNDAMENTAL SHIFT FROM NZ CENTRIC … TO A GLOBAL OPERATION

GLOBAL SUPPLY CHAIN STRATEGY CUSTOMER PREFERENCE Segmented Supply Chains Integrated Business Planning Process & Systems Simplification COST COMPETITIVENESS Network of the Future Distribution Centre Excellence Partnership Strategies People – Safety, Leadership Capabilities, Talent & Succession, High Performing Teams Trust in Source – Supply Chain Integrity, Damages, Pests, PCA, Temperature Integrity

ENABLED BY SUPPLY CHAIN COLLECTION PROCESSING PACKING MILK POOLS STORAGE GRASS PLAN | SOURCE MAKE | DELIVER SHIPPING SALES GLASS