Emergencies In Our Residence Halls Lisa Martinson Azura

Emergencies In Our Residence Halls Lisa Martinson, Azura Morgan, Ariella Perry, John Trawick

Learning Objectives ØParticipants will be provided with strategies for responding to emergency situations ØParticipants will be provided instruction on what constitutes an emergency situation ØParticipants will be provided instruction on how to effectively use housing’s consulting-up process ØParticipants will be provided instruction on how to respond to medical emergencies ØParticipants will be provided instruction on how to respond to noise concerns and parties

More Learning Objectives ØParticipants will be provided instruction on how to respond to mental health concerns ØParticipants will be provided instruction on how to respond to maintenance emergencies and concerns ØParticipants will be provided instruction on how to respond to vandalism ØParticipants will be provided instruction on how to respond to violent situations

What is an Emergency? ØUnusual ØNot normal or typical ØCauses abnormal stress ØImpedes basic physical needs and psychological security Ø Interferes with Department mission or normal daily activities Ø Causes human grief Ø Causes a person to function poorly or not at all Ø Creates a hostile environment Ø Results in financial loss What are some examples of emergencies?

Consulting Up ØThe process of “Consulting Up” is crucial to an effective communication process. All undergraduate, and full time staff members are expected to consult up when appropriate. If there is ever a question about whether to consult up or not…consult up. ØThere are generally two reasons you would need to consult up. Ø You do not know what to do or how to handle a situation Ø An incident has occurred where consulting up is required so staff above you are aware of an incident or situation ØWhat are some incidents you must consult up on? Ø Alcohol, drugs, arrests, medical transports, sexual assault, suicidal ideations, physical altercations, major facility issues, weapons. Remember, if you have a doubt about whether your supervisor needs to know, consult up.

Medical Emergencies ØWhenever staff becomes aware of a resident who may need immediate medical attention, the GR, DI or RHD on duty should be notified immediately. ØIf the resident’s life is in immediate danger, staff should call UGA Police first for medial assistance and then immediately inform the GR, DI or RHD on duty. ØThese types of emergencies should always be documented immediately in JA. ØIf a resident is sick, but not in immediate danger, refer him or her to the health center and share appropriate phone numbers. Notify your immediate GR, DI or RHD and document in JA. *Transportation for residents needing emergency medical attention should ONLY be provided by UGA Police or an ambulance. Staff members are NOT permitted to transport residents in emergency situations. *

Noise Concerns and Parties ØQuiet hours will be observed during the following times: ØSunday 10: 00 p. m. to 8: 00 a. m. Monday ØMonday 10: 00 p. m. to 8: 00 a. m. Tuesday ØTuesday 10: 00 p. m. to 8: 00 a. m. Wednesday ØWednesday 10: 00 p. m. to 8: 00 a. m. Thursday ØThursday 10: 00 p. m. to 8: 00 a. m. Friday ØFriday 2: 00 a. m. to 10: 00 a. m. Saturday ØSaturday 2: 00 a. m. to 10: 00 a. m. Sunday

Noise Concerns and Policies ØDuring exam periods, 24 -hour quiet hours are in effect ØUse of musical instruments in the residence halls is prohibited unless the following conditions are met: ØThe use of the instrument is in a designated location (i. e. a piano in a programming room). However, these instruments still fall under the quiet hours guidelines. ØThe resident is permitted to play an instrument only if they can hear the music through headphones. *While residents are encouraged to let offenders know if their activity is creating a disturbance, staff are expected to enforce this policy. Residents who do not follow these guidelines should be documented and be referred through a judicial process. *

Mental Health Concerns ØDisruptive vs. Distressed Behavior? ØAttention seeking vs. Suicidal Behavior? ØIf a student staff member is concerned that a resident is an immediate threat to themselves or others ØContact UGAPD first then consult up to the GR/DI/RHD on duty ØHow do you contact CAPS after hours? ØWhat is confidentiality?

Mental Health Concerns ØIf a student staff member is concerned about a student staff member that is not an immediate threat to themselves or others ØConsult up to the GR/DI/RHD on duty ØTalk with them about making a CAPS appointment ØOffer to accompany them to the appointment ØMaintaining good mental health as a student staff member ØExamples for student staff

Maintenance ØWhat constitutes an emergency in terms of maintenance? ØExamples from previous student staff ØWho do you contact with a maintenance concern during business hours? ØWork Order Office via the housing website or by telephone ØProper procedure for maintenance concerns after hours ØMeet with the resident/put eyes on the issue ØAttempt to reconcile the issue ØConsult up to GR/DI/RHD on duty *Emergency Maintenance may only be contacted by the GR/DI/RHD on duty, after they have determined it constitutes a true emergency

Violence ØAbusive relationships ØBomb threats ØFights and physical violence ØGuns and weapons ØSexual assault

Vandalism ØTheft ØMissing or damaged property ØFreedom of speech

SCENARIOS

QUESTIONS?