Developing our People Strategy Confidential Agenda 1 Logica

Developing our People Strategy Confidential

Agenda 1 Logica – Who we are and what we do 2 Our Business Imperative 3 Our Value Propositions 4 Our Key Business Issues 5 The How - Our People Strategy Journey 6 Our People Strategy 7 Going Glocal in every market 8 Engaging Our People 9 Evaluating Progress is Key 10 Top 5 Considerations 11 Questions © Logica 2012. All rights reserved Logica confidential No. 2

Logica – Who we are & what we do • Leading Business and technology service company, employing 43, 000 people • Revenues of £ 3. 7 billion in 2010 • Providing business consulting, systems integration and outsourcing to clients around the world, including many of Europe’s largest businesses • Creating value for clients by successfully integrating people, business and technology • Committed to long term collaboration, applying insight to create innovative answers to clients’ business needs • Listed on both the London Stock Exchange and Euronext (Amsterdam) © Logica 2012. All rights reserved Logica confidential

Our Business Imperative How the brand propositions interlink © Logica 2012. All rights reserved No. 4

Our Value Propositions - Logica with Clients What we ask of you … Access to the people who drive the strategy of your business. Transparency and a willingness to work closely with our team, sharing the information required for us to add value. Access to the people who operate your business, so that we can sustain our service approach and run a successful business in a changing environment. An understanding of our need to be a successful business when flexibly managing change © Logica 2012. All rights reserved What you can expect from us … Commitment to long-term collaboration with you to support your success. An innovative mindset, drawing on cultural insight, business knowledge and an ingenious outlook on technology. Open engagement at all levels of your business, listening, exploring and adapting proactively to deliver seamlessly wherever you need. A flexible approach to creating longterm value in a changing world No. 5

Our Value Propositions - Logica with Employees What Logica expects from you What you can expect from Logica To be committed, innovative & open through A rewarding environment where we. . Absolute commitment towards our clients Innovative ideas that inspire with their creativity or are striking in their simplicity Invest in your future The drive to improve at every opportunity The courage to seize the initiative and take decisions that will deliver outstanding outcomes for clients, Logica and your own career Teamwork, and a commitment to share knowledge and contacts openly with colleagues across Logica A mind that is open to change, with the flexibility and mobility to embrace the challenges that a growing business demands © Logica 2012. All rights reserved Develop inspirational leadership that brings out the best in you and recognises your achievements inside and outside of Logica Give you honest feedback and support that will enable you to take the right decisions about your long-term career development Provide innovative ways of working that allow you to manage your work life effectively Create a workplace where collaboration, networking and learning are placed at the heart of the way we all work so you are continuously expanding your capabilities Offer you the opportunity to work across cultures No. 6

Our Key Business Issues Visibility of career growth and development Ability to flex our resources to meet changing business need Attraction of emerging & key talent Costly restructuring exercises Effective management of attrition Too much of our cost is fixed Improving employee productivity Ability to apply experience across countries and clients Consensus culture inhibits speed and agility Grow the number of clients generating annual revenue above £ 10 m from 70 to 105 over the next 3 years © Logica 2012. All rights reserved Logica confidential

The How - Our People Strategy Journey Set up a People Strategy Steering Group Cascade, Cascade & Engage, Engage Develop prioritised Global & Local Plans “Client in” rather than “HR-out” Develop iteratively, testing with key business & HR stakeholders Execute, deliver, review and celebrate Use the business strategy to provide the framework Review progress and relevance of current strategy Be ruthless in tackling any non aligned HR activity © Logica 2012. All rights reserved Logica confidential No. 8

Our People Strategy The key theme of our People Strategy 2012 -2014 is relentless continuity © Logica 2012. All rights reserved Logica confidential No. 9

Our People Strategy - Addressing our Key Business issues with People Solutions 2012 -14 Visibility of career growth and development A global Logica Career Model Ability to flex our resources to meet changing business need A “fit for purpose” employment approach Attraction of emerging & key talent Global talent acquisition governance & standards A People & Performance culture & Costly restructuring exercises framework Empower and engage our People Managers Effective management of attrition Embed a Logica reward framework Too much of our cost is fixed Improving employee productivity A culture driving heightened employee engagement Ability to apply experience across countries and clients A strong knowledge management culture Consensus culture inhibits speed and agility Investment in our top leadership Grow the number of clients generating annual revenue above £ 10 m from 70 to 105 over the next 3 years Targeted assessment and development to reinforce client intimacy © Logica 2012. All rights reserved Logica confidential No. 10

Going Glocal in every market – Driving consistent execution © Logica 2012. All rights reserved Logica confidential No. 11

Engaging our People © Logica 2012. All rights reserved Logica confidential No. 12

Evaluating Progress is Key © Logica 2012. All rights reserved Logica confidential No. 13

Top 5 Considerations 1. Ensure HR is embedded into the Corporate Strategy process 2. Adopt the perspective of looking from “client-in” rather than “HRout” 3. Keep it simple & glocally scalable 4. Be ruthless in ensuring all activity is aligned to the strategy and underpins client and business needs 5. Continuous drumbeat © Logica 2012. All rights reserved Logica confidential No. 14

Questions © Logica 2012. All rights reserved Logica confidential No. 15