CONSUMER POWERS AND PROTECTIONS CONSUMERS EDUCATION CHAPTER 1

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CONSUMER POWERS AND PROTECTIONS CONSUMERS EDUCATION CHAPTER 1

CONSUMER POWERS AND PROTECTIONS CONSUMERS EDUCATION CHAPTER 1

THE POWER OF CONSUMERS – SECTION 1. 1 Economic Roles • Consumer • Products

THE POWER OF CONSUMERS – SECTION 1. 1 Economic Roles • Consumer • Products • • Goods services • Workers • Citizens

THE POWER OF CONSUMERS – SECTION 1. 1 Consumers have power • Supply and

THE POWER OF CONSUMERS – SECTION 1. 1 Consumers have power • Supply and demand • Teens are big consumers • Technology had given consumer more power • • Product reviews Quick access to product information and pricing

PROTECTING CONSUMERS’ RIGHTS – SECTION 1. 2 Consumer Advocates • Government • • Laws

PROTECTING CONSUMERS’ RIGHTS – SECTION 1. 2 Consumer Advocates • Government • • Laws Federal Agencies • Consumer groups • Business and industry groups • media

SAFEGUARDING YOUR PRIVACY – SECTION 1. 3 • Identity Theft • • Social Security

SAFEGUARDING YOUR PRIVACY – SECTION 1. 3 • Identity Theft • • Social Security Number Mail Personal information If your identity is stolen • • • File police report Notify your bank and credit car companies Call the 3 major reporting companies (Equifax, Experian, and Trans Uinon)

SAFEGUARDING YOUR PRIVACY – SECTION 1. 3 • Protecting your privacy • Only share

SAFEGUARDING YOUR PRIVACY – SECTION 1. 3 • Protecting your privacy • Only share your personal information on a need to know basis • Internet Safety • • Secure site Don’t share your personal information social media

RECOGNIZING DECEPTION & FRAUD – SECTION 1. 4 • Deceptive Advertising ( to good

RECOGNIZING DECEPTION & FRAUD – SECTION 1. 4 • Deceptive Advertising ( to good to be true) • Fraud • Pyramid schemes • Chain letters

RESOLVING CONSUMER PROBLEMS – SECTION 1. 5 • Registering a Complaint • Contacting merchant

RESOLVING CONSUMER PROBLEMS – SECTION 1. 5 • Registering a Complaint • Contacting merchant • Writing a letter of complaint • Legal Action • • • Small claims court Lawsuit Class action law suit

CONSUMER PROTECTIONS 4 BASIC RIGHTS OF CONSUMERS RIGHTCONSUMER PROTECTIONS 4 BASIC RIGHTS OF CONSUMERS RIGHT
Chapter 13 Important Additional Protections against Foreclosure ProtectionsChapter 13 Important Additional Protections against Foreclosure Protections
Chapter 14 Important additional protections against foreclosure ProtectionsChapter 14 Important additional protections against foreclosure Protections
Consumer Behavior Consumer Satisfaction Consumer Behavior Consumer SatisfactionConsumer Behavior Consumer Satisfaction Consumer Behavior Consumer Satisfaction
LEGISLATIVE POWERS Powers of Congress I Expressed PowersLEGISLATIVE POWERS Powers of Congress I Expressed Powers
Government Powers Division of Powers Powers Granted eGovernment Powers Division of Powers Powers Granted e
Plenary v Concurrent Powers Plenary Powers powers grantedPlenary v Concurrent Powers Plenary Powers powers granted