Chapter 20 Personal Decision Making 20 1 Making

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Chapter 20 Personal Decision Making 20. 1 Making Better Decisions 20. 2 Spending Habits

Chapter 20 Personal Decision Making 20. 1 Making Better Decisions 20. 2 Spending Habits © 2010 South-Western, Cengage Learning

Lesson 20. 1 Making Better Decisions GOALS n Apply the decision-making process to solve

Lesson 20. 1 Making Better Decisions GOALS n Apply the decision-making process to solve consumer problems. n Explain economic needs and wants that influence consumer decision making. Chapter 20 © 2010 South-Western, Cengage Learning 2

The Decision-Making Process n Step 1: Define the problem n Step 2: Obtain accurate

The Decision-Making Process n Step 1: Define the problem n Step 2: Obtain accurate information n Step 3: Compare choices n Step 4: Make a decision n Step 5: Take action n Step 6: Reevaluate Chapter 20 © 2010 South-Western, Cengage Learning 3

Step 1: Define the Problem n The first step in the decision-making process is

Step 1: Define the Problem n The first step in the decision-making process is to define the problem or a goal you wish to achieve. n Once it is identified, you can look for ways to resolve it in a manner that fits your financial resources now and in the future. n Because your resources are limited, you may have to make a tradeoff, which involves giving up one option in exchange for another. Chapter 20 © 2010 South-Western, Cengage Learning 4

Step 2: Obtain Accurate Information n List all alternative solutions and the cost of

Step 2: Obtain Accurate Information n List all alternative solutions and the cost of each. n Do not consider sunk costs. n A sunk cost is an expense that occurred in the past for which money was spent and cannot be recovered. Chapter 20 © 2010 South-Western, Cengage Learning 5

Step 3: Compare Choices n When you make choices, they often involve getting something

Step 3: Compare Choices n When you make choices, they often involve getting something in return for giving up something else (tradeoff). n The tradeoff results in an opportunity cost, which is the value of your next best choice—what you are giving up. Chapter 20 © 2010 South-Western, Cengage Learning 6

Step 4: Make a Decision n The decision you make will be based on

Step 4: Make a Decision n The decision you make will be based on careful consideration of the problem, thorough information gathering, and analysis of that information. n The wise decision in any situation is the one that best meets your needs, is within your budget, and gives you the most value for your dollar investment. Chapter 20 © 2010 South-Western, Cengage Learning 7

Step 5: Take Action n Take action to implement your chosen solution. n Because

Step 5: Take Action n Take action to implement your chosen solution. n Because you have made a thorough analysis of choices for solving your problem, you can be sure that you have made the best decision you could with the available information. Chapter 20 © 2010 South-Western, Cengage Learning 8

Step 6: Reevaluate n After several months have passed, revisit your decision. n Are

Step 6: Reevaluate n After several months have passed, revisit your decision. n Are you happy with the choice you made? n If not, what could you do differently next time to make a better decision? n Should you do something different now? n If your needs have changed or your initial decision isn’t working out, go through the decision-making process again to decide whether to make a change. Chapter 20 © 2010 South-Western, Cengage Learning 9

Economic Wants and Needs n Basic needs are the items necessary for maintaining physical

Economic Wants and Needs n Basic needs are the items necessary for maintaining physical life. n Life-enhancing wants are items beyond basic needs that add to your quality of life. Chapter 20 © 2010 South-Western, Cengage Learning 10

Individual Wants n Values n Personal preferences or tastes are your likes and dislikes.

Individual Wants n Values n Personal preferences or tastes are your likes and dislikes. n Income n Leisure time Chapter 20 © 2010 South-Western, Cengage Learning 11

Collective Values n Collective values are things that are important to society as a

Collective Values n Collective values are things that are important to society as a whole. n Society also influences our values, goals, and choices because it demands social responsibility from its citizens. Chapter 20 © 2010 South-Western, Cengage Learning 12

(continued) Collective Values n Legal protection n Employment n Progress n Innovations are new

(continued) Collective Values n Legal protection n Employment n Progress n Innovations are new ideas, products, or services that bring about changes in the way we live. n Quality of environment n Public goods are the goods and services provided by government to its citizens. Chapter 20 © 2010 South-Western, Cengage Learning 13

Lesson 20. 2 Spending Habits GOALS n List and describe factors that influence spending

Lesson 20. 2 Spending Habits GOALS n List and describe factors that influence spending decisions. n Explain how to plan for major purchases. n Analyze marketing strategies that influence spending decisions. Chapter 20 © 2010 South-Western, Cengage Learning 14

Factors that Influence Spending n Personal Factors n Personal resources n Position in life

Factors that Influence Spending n Personal Factors n Personal resources n Position in life n Customs, background, and religion n. A custom is a long-established practice that takes on the force of an unwritten law. n Values and goals Chapter 20 © 2010 South-Western, Cengage Learning 15

(continued) Factors that Influence Spending n Outside Factors n The economy n. The economy

(continued) Factors that Influence Spending n Outside Factors n The economy n. The economy refers to all activities related to production and distribution of goods and services in a geographic area. n Technological advances n The environment n Social pressures Chapter 20 © 2010 South-Western, Cengage Learning 16

Planning Major Purchases Questions to ask before making a purchase: 1. Why do I

Planning Major Purchases Questions to ask before making a purchase: 1. Why do I want this product? 2. How long will this product last? 3. What substitutes are available and at what cost? 4. By postponing this purchase, is it likely that I will choose not to buy it later? 5. What types of additional costs are involved, such as supplies, maintenance, insurance, and financial risks? 6. What is the opportunity cost of this purchase? 7. What is the total cost of this product? Chapter 20 © 2010 South-Western, Cengage Learning 17

(continued) Planning Major Purchases n Cash or credit? n Research before buying n Quality

(continued) Planning Major Purchases n Cash or credit? n Research before buying n Quality and price Chapter 20 © 2010 South-Western, Cengage Learning 18

Marketing Strategies Influence Spending n Advertising n Pricing n Sales n Promotional techniques Chapter

Marketing Strategies Influence Spending n Advertising n Pricing n Sales n Promotional techniques Chapter 20 © 2010 South-Western, Cengage Learning 19

Advertising n Product advertising n Advertising intended to convince consumers to buy a specific

Advertising n Product advertising n Advertising intended to convince consumers to buy a specific good or service is called product advertising. n A target market is a specific consumer group to which the advertisements are designed to appeal. Chapter 20 © 2010 South-Western, Cengage Learning 20

(continued) Advertising n Company advertising n Advertising intended to promote the image of a

(continued) Advertising n Company advertising n Advertising intended to promote the image of a store, company, or retail chain is known as company advertising. n Industry advertising n Advertising intended to promote a general product group without regard to where these products are purchased is called industry advertising. Chapter 20 © 2010 South-Western, Cengage Learning 21

Pricing n The price of merchandise depends on several factors. n Some of the

Pricing n The price of merchandise depends on several factors. n Some of the factors that determine the price of a product include: n Supply and demand n The cost of raw materials and labor n Competitive pressures n Seller’s need to make a reasonable profit Chapter 20 © 2010 South-Western, Cengage Learning 22

(continued) Pricing n Examples of pricing devices used to persuade consumers to buy: n

(continued) Pricing n Examples of pricing devices used to persuade consumers to buy: n Odd-number pricing is the practice of setting prices at uneven amounts rather than whole dollars to make them seem lower. n Discounts are often available for buying in large quantities. Chapter 20 © 2010 South-Western, Cengage Learning 23

Sales n Stores advertise end-of-month sales, holiday sales, anniversary sales, clearance sales, inventory sales,

Sales n Stores advertise end-of-month sales, holiday sales, anniversary sales, clearance sales, inventory sales, and so on. n A loss leader is an item of merchandise marked down to an unusually low price, sometimes below the store’s cost. n The store may actually lose money on every sale of this item because the cost of producing the item is higher than the sale price. n However, the loss leader is used to get customers into the store in the hope that they will buy other products as well. Chapter 20 © 2010 South-Western, Cengage Learning 24

Promotional Techniques n Displays n Contests and games n Coupons n Frequent-buyer and customer-loyalty

Promotional Techniques n Displays n Contests and games n Coupons n Frequent-buyer and customer-loyalty cards n Packaging n Sampling n Micromarketing is a marketing strategy designed to target specific people or small groups who are likely to want certain products. Chapter 20 © 2010 South-Western, Cengage Learning 25