Century Link Qwest Communications Creating a National IndustryLeading

Century. Link & Qwest Communications Creating a National, Industry-Leading Communications Company Century. Link | Qwest SAP Integration Program Status Report – Week Ending 5/20/11

SAP Integration Scorecard Key Program Information Current Gate: Planned Start: Planned Finish: Key Deliverables in Phase: Work stream Realization – Design Confirmation & Build March 7, 2011 July 31, 2011 Updated Functional Designs (FDs) SAP Configuration RICEF TD, Code & Unit Test Last Week This Week Trend Last week This week Trend Status Explanation Summary Status Date: Wk Ending 5. 20. 11 Watch Items SAP Design (FDs and Open Solution Items) Finalizing remaining open designs (Asset Center, Supplier Portal, BI, HR-Benefits, etc. ). 174 FDs completed of revised planned of 181. FD Wrap Up [revised due: 6/3 with exceptions] SAP Configuration 67% of configuration effort completed vs. plan of 60%; cutover items being identified as part of configuration build. PS/AM Inventory & Revised Plan [due: 5/27] Legacy Qwest Development Legacy CTL Development SAP Development 222 TDs completed and signed off w/ 403 TDs in progress; Detailed build plans to be validated 5/27, will move to yellow when complete. Targeting 280 specs for completion this week. TD Plan: 51 Completed vs. 49 Planned. WTX scope inventory drafted and under review; Real Estate scope pending; FW/BM scope is being reevaluated. TD Plan: 128. 126 TDs completed/pending approval Build Plan: 67. 73 objects completed/pending approval Functional Spec reviews for Tax & CPE [due 5/20]; IT Tools [due 5/20] WTX & Real Estate RICEF Inventory & Plan [revised due: 6/3] FW/BM Work Plan [revised due: 6/3] TD Rework increasing per FD changes & TD Pipeline [monitored] Technology / Architecture Finalizing HR Support Pack approach with HR Functional team (UAT timeframe); defined approach to Security testing pending work plan detail. QA Environment Builds [due: 6/15] SAP Transports [on-going] Test Preparation / Execution Test script inventory identified. Tool & environment approach communicated. Finalizing test iteration entry/exit criteria. Test Prep Complete [7/11] Change Mgmt & Training Base-lined business/change impact information; on track for closure of Comms Strategy & Stakeholder Assessment & Communication Strategy [revised due: 5/27] Conversion / Cutover Launched data conversion and mapping reviews/finalization with functional teams; drafted straw man as part of planning for first mock conversion (7/11). IT Cycle 1 data loads [begin: 7/11] BI Reporting On track to lock scope by 6/3; HR scope definition completion date under review. Req’s Wrap-up [due; 6/3] Phase I reports build [due: 8/01] 2 Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

SAP Integration: Escalated Issue & Risk Mgmt Summary Work stream Finance Finance 3 Share. Poi nt Issue # Owner(s) Target Resolution Real Estate requires the ability to track expenses at • Newly escalated issue as of WE 5. 6 a building level of detail. The Address Id field is In Progress. Solution options being used today within Qwest systems. What is the investigated. Next meeting on 5/17 before equivalent field in SAP to meet this requirement? presenting to CCB. Carol S. /Brian Braxton 31 - May Master Mapping will not begin until the Master Mapping Team (Deb Brallier/Angel Corie/Connie Silin) understand how Segment, State and Region will be held in SAP (inclusive of how populated & with what value(s)) • Newly escalated issue as of WE 5. 6 Closed. Meetings conducted; master mapping activities in progress per approach agreed upon. GA Core Team 13 - May 759 Lack of SE resource availability to complete CPE-E 2 E Blueprint and Functional Spec. • Newly escalated issue as of WE 5. 13 In progress. Chris working w/ Meg Hall to identify backfill. Bob staying on project until contention resolved. Chris Tweedy 03 -Jun 685 The Affilliate Auto Pay Process occurs in Revenue Journals (RJ) • Newly escalated issue as of WE 5. 20 Escalated to PMO GA Core Team Qwest does an automtic payment of some affiliate bills within the CRIS, IABS, BART and B&C Systems • Newly escalated issue as of WE 5. 20 today. We need the Treasury Netting website to Escalated to PMO. continue or a replacement fashioned before 1/1/12. PMO GA Core Team 691 ü 716 663 Description Progress Log / Action Plan Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement 27 - May 18 -May

SAP Integration: Escalated Issue & Risk Mgmt Summary Work stream Purchase to Pay Share. Point Issue # 9 Description Supplier Portal selection: Decision to interface with legacy Qwest Supplier Portal versus implementing SAP Supplier Self. Service Portal (SUS). Progress Log / Action Plan • SRM workshops scheduled for week of 4/11. Final scope/solution determined by 4/29. In progress. Executive readout conducted on 5/12. Additional validation of implementation costs and benefits planned for week of 5/16. Purchase to Pay 749 Sterling File transfer in place of QPID. WMS is BLOCKED until offshore has access • Newly escalated issue as of WE 5. 13 to the overview (meeting was not Escalated to PMO. recorded) and can give input into the overall design, and LOE. Purchase to Pay 48 Coding on PICS Repair: Need to code PO for • Newly escalated issue as of WE 5. 13 replenishment and Repair. (Carol Squires Escalated to PMO. needs to answer this question) BI 4 441 BI Blueprint: Data warehouse reporting requirements are not available. The build effort associated with SAP BI and legacy data warehousing is on hold while reporting approach and requirements are gathered. • Qwest / CTL team members have been identified. Workshops scheduled for week of 4/4. On target. End date moved per open requirements definition for Finance & HCM; working with Stakeholders to solidify revised target of June 3 rd Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement (cont. ) Owner(s) Target Resolution Mary Sanders/ Connie Walden 27 -May Old: 29 -Apr Mary Sanders 3 -June Sean Breeze 27 -May Brian Clement/ Doniesha Miller 3 -June

SAP Integration: Escalated Issue & Risk Mgmt Summary Work stream HCM Share. Point Issue # 315 HCM 315 5 (cont. ) Description Progress Log / Action Plan Owner(s) Target Resolution Finalization of Leave/PTO policies for nonrepresented employees is not expected until June, 2011. • Follow up to determine if policies can be provided to SAP team in advance of formal June release to initiate configuration activities. On target. Team requests executive decisions to be communicated by 5/20. Proposed policy impact analysis in progress. Marina Pearson 20 -May Confirmation of Benefits offerings not expected until June, will impact the configuration build and RICEF development timeline. Depending on the degree of change from current CTL offerings, the build effort could be substantial and may not allow for adequate testing prior to go-live. • Follow up to determine if benefits plans can be provided to SAP team in advance of formal June release to initiate configuration activities. On target. Team requests executive decisions to be communicated by 6/15 (health plans and vendors selected) and 6/30 (for vision, dental & prescription plans). Presence requested for Stewart Ewing and Stacey Goff at Benefit Committee meetings. Marina Pearson 15 -Jun • Follow up to determine if pay practices can be provided to SAP team in advance of formal Finalization of pay practices (shift June release to initiate configuration activities. Marina differentials, OT, etc. ) for non-represented Team requests executive decisions to be Pearson employees is not expected until June, 2011. communicated by 5/20 in case of extensive changes. 6/15 otherwise. Timeline has been confirmed with Vicky Smith. Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement 20 -May

Configuration Build - Planned v Actual Status Date: Wk Ending 5. 20. 11 Bertke Escher Last week Chart: Completed Configuration This week Trend Executive Summary ü Configuration item count: 219* § Note*: Change in FI inventory pending formal CR approval ü 5/20 - Actual vs. Plan Complete : 67% (effort) Complete vs. 60% Target § Note: 131 Objects completed vs. 131 (Revised) Plan ü Configuration Action Item: § PS/AM: Object inventory & revised build plan recommendation in progress [due: 5. 27] Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10% 6 Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Blueprint: SAP FD Wrap Up - Planned v Actual Status Date: Wk Ending 5. 20. 11 Bertke Escher Last week Chart: Complete & Approved FDs This week Trend Executive Summary ü RICEFW Inventory Count: 227 § Note: Change for WE 05. 20 per approved CRs ü 5/20 - Actual vs. Plan Complete : 174 Completed FDs vs. 181 Planned § 22 In Progress // 2 Not Started // 29 On Hold ü Action Required Summary: § HCM: 21 On Hold w/ no target dates published § PS: 5 On Hold w/ no target date § FI: 2 Pending Approval; 1 pending de-scope (move to BI) § P 2 P: 3 On Hold (SUS decision) Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10% 7 Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

SAP Blueprint & Functional Design Wrap Up 53 Total Outstanding Summary as of Week Ending 5/20/11 # Roadblock Description Issue or Action Project Systems & Asset Mgmt # of FDs Impacted Original FD Completion Date Revised FD Completion Date Owner 9 1 FDs Pending Business Clarification CTL-ARI Action 2 4/29/11 ESCALATED 5/13/11 C. Johns 2 Business Approach Pending IT Tools Action 3 4/29/11 5/27/11 K. De. Rose Z. Scozzari 3 Business Decision Pending Asset Center Issue 2* 4/29/11 ESCALATED Pending C. Johns Business Decision Pending BMSe Issue 4/29/11 To be defined wk of 5/23 C. Johns 4 (1 has been started) Finance 2 3 1 FDs Pending Approval Open Vendor Invoices/ AP Vendor Extranet Action 2 4/29/11 5/24/11 K. Baptiste K. Schamel 2 Pending CR - RICEF moving to BI QPAS Action 1 5/19/11 Pending PMO Procurement (P 2 P) 3* 1 Executive Decision Pending – SUS/SRM/CLM Portal Action 3 4/29/11 Pending Steering Committee 2 Pending Descope RICEF FDs moved to BI Reporting Action 2* 4/29/11 Pending PMO 8 Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

SAP Blueprint & Functional Design Wrap Up 53 Total Outstanding Summary as of Week Ending 5/20/11 # Roadblock Description Issue or Action HR – Benefits # of FDs Impacted Original FD Completion Date Revised FD Completion Date Owner 29 1 Business Approach Confirmed – FD In Progress Action 10 5/20/11 6/3/11 6/17/11 6/30/11 N. Aguilar 2 Business Decision Pending – Reporting Approach (BI or R 3) Issue 5 Pending D. Freeman 3 Business Approach Pending – Towers Watson Issue 4 Pending D. Freeman 4 Vendor Engagement – Kenexa Issue 7 Pending D. Freeman 5 Vendor Selection – Training & e. Trade Issue 3 Pending D. Freeman HR – Time & Payroll 9 1 Business Approach Confirmed – FD In Progress Action 7 5/20/11 5/27/11 6/3/11 6/17/11 N. Aguilar 2 Business Approach Pending – Towers Watson Issue 1 Pending D. Freeman / E. Buckley 3 Vendor Selection – Reed Group Issue 2 Pending E. Buckley 9 Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Development: SAP TD - Planned v Actual Status Date: Wk Ending 5. 20. 11 Kiran Das, Jake Ford Last week Chart: Complete & Approved TDs This week Trend Executive Summary ü RICEFW Inventory Count: 202* § Note: FD Variance per No Dev required ü 5/20 - Actual vs. Plan Complete : 126 Completed vs. 128 (Revise) Plan § Approved - 123 TDs | Pending - 3 TDs § In Progress: 19 TDs § KT In Progress or Pending: 29 TDs ü TD Action Items: § MM: Revised FDs require updates, confirming TD rework effort; § HCM/PS: Revised completion dates dependent on closure of open issues Variance to Plan = (Team Actual– Team Plan) / (Team Plan), G = Within 5% Y = 6% – 10% R = Greater than 10% Variance is per week, cumulative of all deliverable groups Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10% 10 Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Development: SAP CDUT - Planned v Actual Status Date: Wk Ending 5. 20. 11 Kiran Das, Jake Ford Last week Chart: Complete & Approved RICEFW Build This week Trend Executive Summary ü RICEFW Inventory Count: 202* § Note: FD Variance per No Dev required* ü 5/20 Target vs. Actual: 73 Completed vs. 67 Planned § Approved - 30 | Pending – 43 TDs § Build In Progress: 25 Objects § KT In Progress or Pending: 25 TDs ü Build Plan: Baseline Plan updated to account for items taken off hold; plan excludes confirmed dates for On Hold items (HCM/HR, PS and P 2 P) Variance to Plan = (Team Actual– Team Plan) / (Team Plan), G = Within 5% Y = 6% – 10% R = Greater than 10% Variance is per week, cumulative of all deliverable groups Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10% 11 Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Development: Legacy Q TDs – Planned v Actual Status Date: Wk Ending 5. 20. 11 Chris Tweedy, Denise Aveline Last week Chart: Completed & Approved TDs This week Trend Executive Summary ü RICEFW Inventory Count: 997 24% Group Target Variance: (14) TDs ü 5/20 - Actual vs. Plan Complete: 222 Complete vs. (revised) Plan of 236 WE 5. 20 Output: +51 TDs § Pending Approval: 9 TDs: § In Progress: 395 TDs Variance from Plan: -2% ü Open Functional Specs: (13/282 ) Tax, CPE, IT Tools - Target 5/20 Variance to Plan = (Team Actual– Team Plan) / (Team Plan), G = Within 5% Y = 6% – 10% R = Greater than 10% Variance is per week, cumulative of all deliverable groups Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10% 12 Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Development: Legacy Q CDUT – Planned v Actual Status Date: Wk Ending 5. 13. 11 Chris Tweedy, Denise Aveline Last week Chart: Completed & Approved Build 1% Group Target Trend Executive Summary ü RICEFW Inventory Count: 997 ü 5/20 - Actual vs. Plan Complete: 10 Complete vs. 14 Planned WE 5. 13 Output: +1 Object Variance from Plan: -0% ü In Progress: 33 Build Objects in progress (25 Finance & 8 P 2 P) v Confirmed Plan - Pending: The following represents a drafted PMO plan; confirmed Build plans being completed with Functional Teams w e i v e R r e d n U n a l P T F A DR Variance to Plan = (Team Actual– Team Plan) / (Team Plan), G = Within 5% Y = 6% – 10% R = Greater than 10% Variance is per week, cumulative of all deliverable groups Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10% 13 This week Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Legacy CTL TD – Planned v Actual Status Date: Wk Ending 5. 20. 11 Brandon West, Jake Ford, Vern Hatmaker, Jennifer Kemp, Neil Leguillow Chart: Complete & Approved TDs Executive Summary Variance Total: +2 TDs 19% Group Target WE 5. 20 Output: +6 approved TDs Variance from Plan: +1% Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10% 14 Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement Ø Object Inventory Count: 261* Ø Overall – TD: 20% Complete vs. 19% Planned § 5/20 Plan to Actual - TD: 49 Planned vs. 51 Actual (6 incremental) § Note – FD Completion: 4 from FW/BM & 47 from CPR v Yellow Status Driver(s) § WTX & RE: Pending scope lock & TD/Build Plan [target date: 6/3] § FW/BM: Revised TD/Build plan per add’l scope & complexity changes [target date: 5/27]

Legacy CTL Build – Planned v Actual Status Date: Wk Ending 5. 20. 11 Brandon West, Jake Ford, Vern Hatmaker, Jennifer Kemp, Neil Leguillow Chart: Complete & Approved Builds Variance Total: 3 TDs Executive Summary Ø Object Inventory Count: 261 WE 5. 20 Output: 1 approved Builds Ø Overall – Build: 5% Complete vs. 6% Planned § 5/20 Plan to Actual: 15 Planned vs. 12 Actual (1 incremental) 6% Group Target Variance from Plan: -1% Key - Variance to Plan: (Actual– Plan) / (Plan), G = Within 3% Y = 4% – 10% R = Greater than 10% 15 Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement v Yellow Status Driver(s): See CTL TD slide (14)

Change Management & Training – Team Status Date: Wk Ending 5. 20. 11 Denise Lee, Toni Solano, Karen Farwell Last week Status Summary Non-ERP Status (Business Readiness) ü Overall Green Status No new or escalated issues 16 Target Comp Date Progres s Status % Comp Revised Comp Date Stakeholder Assessment 3/18/2011 In progress 50% 5/27/11 Training Strategy 3/18/2011 Signed off 100% 3/31/11 Communication Strategy 3/18/2011 In signoff 100% 5/24/11 Business/Change Impact Assessm’t 4/18/2011 In progress 25% 6/3/11 Deliverable Key Activities for Next Week q Sign-off Communication Strategy & Stakeholder Assessment q Advance Business/Change Impacts for revised 6/3 deadline q Meet with Testing team re QC training approach Impact Due Owner q Understand BPC training needs and introduce CR as needed (H/M/L) Date q Conduct content testing on TEDS q Start migrating UPK content from development to production server q Create mock up for project website q Conduct 1: 1 discussions with Program Steering Committee members q Schedule CMT deep dive for week of 6/13 Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement Issues & Risks – New Only Summary Description (per Share. Point) Trend Deliverable Completion Progress SAP Change Mgmt & Training ü Base-lined current business/change impact info, agreed format, planned for completion ü Continued building stakeholder approach ü Engaged Program Steering Committee on topic of business readiness and agreed next steps ü Completed installation of UPK on production servers ü Met with Assima (training product vendor) ü Finalized deliverable templates for Training Plan, Communication Plan, and Change Impacts ü Initialized process for unplanned training requests from other teams, other projects ü Planned approach for QC training, to be validated by Testing ü Conducted CTL/Qwest Communication vehicle audit ID This week

Status Date: Wk Ending 5. 20. 11 Tech Architecture – Team Status Jake Ford, Mike Sportack Last week Status Summary Issues & Risks – New Only Description 17 Trend Deliverable Completion Progress ü Transports: Applied this week’s approved ECD transports to TRN. This brings the box in synch with ECD. ü SAP Security: Met with the SAP Security. Confirmed the team structure and the need for project workplan. Decided to have new roles tested in early test iterations; all role driven testing during UAT. ü IBM Sizing: Awaiting response from IBM on the submitted hardware sizing sheet. This should confirm the capabilities of the SAP production machine. ü HR Support Packs: Awaiting confirmation from the HR functional leads on the strategy for mitigating the risks of applying during UAT. ü Payroll Test System: Gathered requirements for the build of the new environment. Finalize possible interfaces with Qwest time systems and SAP EP (ESS/MSS). ü On-going Maintenance Areas: § Apply SAP Code Inspector to support adherence to coding standards. § Issue and updates SAP IDs for both the offshore and onshore teams § Perform technical support and maintenance on the SBN and TRN instances. § Provide technical design guidance to the technical and functional teams. ID This week Impact (H/M/L) Owner Due Date Deliverable Target Comp Date Progress Status % Comp 5/27 Started 10% Applied the transports inbound from ECD to TRN with the functional teams Complete 100% Continue to apply the SAP Code Inspector to new custom objects. On going Continue to issue IDs and VPN access to new team members On going SAP Security Project Plan Revised Comp Date Key Activities for Next Week q Build project workplan for Security work and confirm the schedule with Mary and the team. q Acquire deeper technical details and requirements on the Vertex O Series implementation. q Review and communicate the IBM hardware sizing results. q Continue documenting all systems, their architectures (dev, QA, Prod) and their methods of communication in the integrated environment. q Build and review a list of next week’s new ECD transports slated to be applied to TRN. q Continue to employ Code Inspector to help analyze code quality and enforce standards. Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Conversion/Cutover – Team Status Date: Week Ending 5. 20. 11 Century. Link – SAP Work stream Sudhakar Bhaskar, Jake Ford, Brian Liedtke Last week Status Summary Trend Deliverable Completion Progress YELLOW Status Driver(s): ü Framework in place to speed up conversion finalizations; straw man for conversions being reviewed for fit/ data verification criteria ü Reviewed P 2 P SAP Mapping Documents ü Applications as part of conversions: 173 ü Tech Spec Completion Status: ü Legacy Conversion (72) Deliverable Target Comp Date Progress Status % Comp Integrated Conversion Plan 5/27 In progress 70% SAP Map Doc Sign Off 5/27 In progress 20% TS Complete – Legacy 6/3 In progress 18% TS Complete - SAP 5/27 In progress 89% MM Req Defined 5/27 In progress 50% MM TS Complete 6/17 In progress 50% 5% • • P 2 P: P&A: GA: HCM: 0/15 0/24 0/1 (2 CRs pending) 13/32 • • P 2 P: P&A: GA: HCM: 0/10 (0%) 0/15 (0%) 0/1 – (2 CRs – Invoices & Tracker) 13/39 Mock Conversion Plan 6/17 In progress Build Complete – Legacy 7/3 In progress Build Complete – SAP 6/24 In progress • • P 2 P: P&A: GA: HCM: 9/9 7/8 0/1 (2 CRs pending) N/A Mock 1 Load Start 7/11 ü SAP Mapping Documents (65) ü SAP Conversion (18) Revised Comp Date 6/3 7/29 Key Activities for Next Week Issues & Risks – New Only ID Summary Description Impact (H/M/L) Owner 760 Master Mapping requirements from each Process Team are not complete. H S. Thomps on/ C. Silin 761 Build completion dates extend past the start of Mock 1 conversion test on 7/11, some to 7/29 H Dev Teams 18 This week Due Date 5/27 q Review and begin to populate the SAP Mapping Documents to complete Legacy Tech Specs. q Gather inputs from all process teams to complete the straw man Mock Conversion plan. This is in preparation for SIT 1. Team leads complete 1 st draft by 5/27. q Continue developing integrated conversion plans and requirements. Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

SAP Reporting / BI – Team Status Date: Wk Ending 5. 20. 11 Brian Clement, Doniesha Miller Status Summary Last week YELLOW Status Driver(s): Requirement scope lock for each Process work-stream on track for 6/3 requirements/ scope lock: § Finance: Conducted requirements gathering discussions for Regulatory and Capital reporting. Continuation of FICUS data mapping exercises; watch item: progress against 6/3 target date is behind plan § P 2 P: Submitted six reporting functional specifications for business owner sign off. Reports are to be turned over for technical design this week; . § P&A: Already conducted several meetings and closing out requirements gathering sessions; . § HR: Met with HR business owners to discuss reporting requirements and 6/3 timeline; . ü Current BI Reporting inventory: 41 reports submitted for review and development. § Functional Specs for 31 pending sign-off from Bus owners; working to close out all by we 5. 27 § Technical specifications in progress for (4) reports approved - Cycle Time, Point of Sale, Contract Headers, and HR Director Manager. Will begin technical specs for 6 additional P 2 P reports this week. This week Trend Deliverable Completion Progress Deliverable Target Comp Date Progress Status % Comp Revised Comp Date BI tool selection 3/18/2011 Complete 100% 03/18/2011 Develop BI Project Plan 4/8/2011 Complete 100% 4/29/2011 Functional Requirements 5/15/2011 In Progress 95% 6/3/2011 Functional Design 5/18/2011* In Progress 70% Pending* Technical Design 7/29/2011* In Progress Pending* BI Report Development 7/29/2011* Pending* Key Activities for Next Week q Deliver next set up functional specifications to development team q Requirements gathering sessions wrap-up q Support on-going BI reporting requirements definition with focus on Finance and HR Issues & Risks – New Only ID Summary Description (per Share. Point) Impact (H/M/L) Owner Due Date No new or escalated issues 19 Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Testing – Team Status Date: Wk Ending 5. 20. 11 Landi Foster, Alex Bohl, Mike Schwein Last week Status Summary This week Trend Deliverable Completion Progress ü Continued development in Integrated Test Timeline Deliverable ü Defined requirements for Mock Conversion schedule ü Defined a proposed Parallel Payroll Test timeline Target Comp Date Test Workplan Progress Status % Complete 100% Revised Comp Date ü Confirmed Legacy Q Test Coordinators for Test ü Continued Tools Preparation ü Confirmed connectivity for onshore resources for Qwest QC Instance. Offshore confirmation pending. ü Began Tools requirements definition (configurations & metrics reporting, etc. ) ü Began plans for QC Training with the Training Team ü Continued Test Preparation with Functional Teams ü FI – 51 unique scripts identified, 0 in-streams ü PS/Assets – 58 unique scripts identified, 0 in-streams 20 90% Integration Test Approach / Plan 7/29/2011 In Progress 15% Integration Test Script Writing Complete 9/16/2011 Not Started 0% Integration Test Execution Complete 11/4/2011 Not Started 0% q Continue Test Prep work with SAP Functional Teams to build out Business Process Model with Test Scenarios / Scripts q Continue Legacy Q & Legacy CTL Teams Test scope / plans & identification Test Coordinators for testing & support Issues & Risks – New Only Impact (H/M/L) In Progress q Continue to work through Integrated Test Timeline dependencies across Development, Conversion, & Tech Arch ü HCM – 212 unique scripts identified, 0 in-streams Description 5/27/2011 Key Activities for Next Week ü P 2 P – 225 unique scripts identified, 16 in-stream ID Test Strategy Owner Due Date q Conduct offshore connectivity test of Quality Center & define Configuration / Training requirements q Define Plans for Integrated Test Prep Workshops (SAP, Legacy CTL & Q) for Integration Test Scenarios Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Procure to Pay – Team Status Date: Wk Ending 5. 20. 11 Century. Link – SAP Work stream Cam Nolan, Fritz Ticar Last week Status Summary This week Trend Deliverable Completion Progress ü Finalize initial test script repository with Test lead. Deliverable ü Engaged on Conversion Team activities Target Comp Date Progress Status % Comp Revised Comp Date 03/15/2011 completed 100% 4/29/2011 5/6/2011 completed 100% 5/10/2011 ü Completed RICEF Configuration Documents FD Ready for TD Handoff ü Engaged in WTX discussions. WTX Team set up weekly follow up meetings to ensure alignment ü Outstanding RICEF FD work pending Portal direction Configuration Build Key Activities for Next Week Issues & Risks – New Only ID Summary Description (per Share. Point) 21 Impact (H/M/L) Owner Due Date q Support TD, KT & build progress q Support Legacy Qwest TD process q Support Test process q Support Conversion Process Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Procure to Pay – Team Status Date: Wk Ending 5. 20. 11 Qwest Procurement Work stream Bill Milligan, Mary Sanders and Rich Wyn Last week Status Summary Deliverable ü Issue resolution – reduced all open issues to 14 ü 2 of 14 issues were just opened ü 98 TS started out of 98 = 100% ü 28 TS Completed out of 98 ü 60 TS To Be Completed ü 10 TS Are in CCB pending de-scoping ü – not working on these TS’s ü CCB Decisions ü De-scoped = x Specs ü Increased scope = x Spec 22 Impact (H/M/L) Target Comp Date Progress Status % Complete Functional Decision for Portal, Services Purchasing and Contract Management 4/29/11 Completed 100% Tech Specs Completed 6/3/11 28 Completed out of 98 Total 29% RICEF Development 7/29/11 In progress 0% Key Activities for Next Week Issues & Risks – New Only Description Trend Deliverable Completion Progress YELLOW Status Driver(s): Yellow pending decision on procurement strategy. ID This week Owner Due Date q TS Completion Schedule q Week 5/23 = 22 q Week 5/30 = 24 q Week 6/6 = 12 q Week 7/11 = 2 q Start development for the 28 completed TD’s q SUS/SRM/CLM funding decision Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement Revised Comp Date 6/10/11

Finance – Team Status Date: Wk Ending 5. 20. 11 Century. Link – SAP Work stream Brian Braxton, Lakeshia Baptiste, Kirk Schamel Last week Status Summary This week Trend Deliverable Completion Progress Yellow Status Driver(s): Closure of 3 past due FDs: Deliverable Target Comp Date Progress Status % Comp Revised Comp Date RICEF Inventory Confirmed 03/04/11 Completed 100% 03/08/11 FD Confirmation 2/28/2011 Completed 100% 03/15/2011 FD Ready for TD Handoff 04/29/11 In progress 90% 5/24/2011 Configuration Build 5/6/2011 In progress 60% 6/24/11 § CRs Pending ü QPAS - aligned that data source will be BI report ü Extract and Load Invoice and Payment data into the AP Vendor Extranet – SRM SUS ü Open Vendor Invoices AP Conversion submitted to Brian for approval 5/24 Configuration Progress § Special Ledger configuration completed by 5/27 § GL Integration configuration completed by 6/3 § Internal Order configuration completed by 6/3 § Confirm E 2 E Internal Order requirements § Indirect tax configuration to support International by 6/3 § Cash Mgmt configuration completed by 6/24 § Depending on Treasury project go/no go decision Key Activities for Next Week Issues & Risks – New Only ID Description Impact (H/M/L) Owner Due Date q Continue configuration in TRN; evaluate completion plan targets per outstanding Segment Reporting issue/decision q Continue solution prototype for management and regulatory reporting q Continue design integration workshops – Assets, International accounting q Continue conversion mapping and test prep activities 23 23 Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Finance – Team Status Date: Wk Ending 5. 20. 11 Qwest Work stream - General Accounting, Accounts Payable, Revenue Journals Aileen Karamaroudis, Jim O’Keefe, John Quickstad (Tax), Bob Kulp (CPE) Last week Status Summary ü Approved: 163/475 (34%) ü 8 Revenue Journal ü 79 GA/AP ü 76 Billing ü Drafted: 180/475 (37%) ü 76 Revenue Journal ü 100 GA/AP ü 4 Billing ü Tech Spec Blocks: ü 2 issues remain open (Block-Start) (Conv Unc Prop) ü 2 issues remain open (Block-Finish) (Invoice ID, CPID) ü CPE-E 2 E Blueprint/Func Specs Verbal Approval Received ü Tax Func Spec Drafted Deliverable Target Comp Date Progress Status % Comp Revised Comp Date Tax Blueprint – Func Specs Review/Approved 4/15/11 In progress 94% 5/27 CPE-E 2 E Func Specs Reviewed/Approved 4/15/11 In progress 95% 5/25 Tech Design 5/27/11 In progress 50% RICEF Dev 7/29/11 Not Started 0% Key Activities for Next Week Issues & Risks – New Only Description 24 Trend Deliverable Completion Progress RED Status Driver(s): Red pending review of AP/GA plan. ID This week Impact (H/M/L) Owner Due Date q q Finish Field Mapping/Resolve blocked issues Approve Tax Functional Specs (Incremental Use Tax) Receive formal approvals CPE-E 2 E Func Specs Remaining Tech Specs to be Approved: üRevenue Journal (65 remain, all drafted over 75%) üGA/AP (190 remain, 100 drafted) üBilling (11, 4 drafted) Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

HR Time & Payroll – Team Status Date: Wk Ending 5. 20. 11 Century. Link SAP Work stream Ed Buckley, Noemi Aguilar Last week Status Summary ü Completed garnishment ACH/Check configuration ü Worked on configuration of absences/attendances, worksites, and work schedules ü Continued configuration design solutioning ü Confirmed work schedule conversion approach ü Provided 3 updated FDs w/TS to Dev team ü Started impact analysis of TOP policy changes to Time solution 745 Risk: There is a production project streamlining Time Schema code for overtime processing that will delay any project OT calculation config until at least 5/15 or later. 25 Impact (H/M/L) High Deliverable Target Comp Date Progress Status % Comp Revised Comp Date RICEF Inventory Confirmed 02/01/2011 In progress 100% 04/19/2011 FD Updates 03/01/2011 In progress 77% June/July 2011* Configuration Build 05/06/2011 Started 21. 1% 07/15/2011 Key Activities for Next Week Issues & Risks – New Only Description Trend Deliverable Completion Progress Yellow Status Driver(s): Tracking YELLOW per outstanding FDs (on hold or in progress) against revised target dates (see slide 9). ID This week Owner Noemi Aguilar Due Date 5/20/2 011 q Complete past due configuration for represented employees- garnishment letters & work on config due on Monday 5/30 - work schedules, attendances, non benefit deductions, etc. (8 total), Potentially descope 2 q Provide Dev team with 6 updated FDs q Continue to work with Legacy on Payroll conversion q Continue assessment of pending policy/pay decisions to solution Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

HR-Payroll– Team Status Date: Wk Wk Ending 5. 20. 11 4. 8. 11 Qwest HR Work Stream Bob Platt Last week Status Summary RICEFW Technical Specs: Q- Conversions: • HR Sub Team- (Pace) -10/19 (Completed) -16/19 (In Progress or Completed) • Payroll Sub Team- (Pace) -5/11 (Completed) -9/11 (In Progress or Completed) Q- Time Feeder Interfaces: • Time Sub Teams- (Pace) -0/9 (Completed ) -9/9 (In Progress) RICEFW Build: Q- Conversions • HR Sub Team -9/19 (Completed) Deliverable Target Comp Date Progress Status % Comp Revised Comp Date RICEFW Tech Specs 5/27/2011 15/41 37% 6/17/2011 RICEFW Build 7/29/2011 9/41 22% Key Activities for Next Week q Continue progressing against published RICEF TD & Build Plan Issues & Risks – New Only Description Impact (H/M/L) Owner Due Date No New Issues/Risks this week 26 Trend Deliverable Completion Progress YELLOW Status Driver(s): ID This week Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

HR Benefits/Self Service – Team Status Date: Wk Ending 5. 20. 11 Century. Link SAP Work stream Status Date: Wk Ending 4. 8. 11 Deborah Freeman, Humberto Saenz, Jesslyna De Rozario Last week Status Summary Issues & Risks – New Only Description Trend Deliverable Completion Progress YELLOW Status Driver(s): Pending wrap up for outstanding (SAP) Functional Specs (see slide 9) ü Continued Functional Spec reviews of RICEFW Objects § Completed 3 Functional Specs Approved for TS § Removed 1 Conversion Spec from Scope ü Conducted vendor meeting with Sedgwick for Workers Comp Eligibility File ü Conducted review of Date Mapping and Action/Reason proposals with Business ü Reviewed initial portal configuration with HRIS team ü Created new HRBP and a Admin proxy role based on feedback on MSS role. ü Continued work with developer on Pay Change form and Position Change form – clarify requirements and functional testing. ü Position Change form is at 60% complete. The form layout has been completed and tested. ID This week Impact (H/M/L) Owner Due Date Deliverable Target Comp Date Progress Status % Comp Revised Comp Date RICEF Inventory Confirmed 03/10/2011 Completed 100% 03/24/2011 FD Completion 04/25/2011 In progress 45% June/July 2011* Configuration Build 07/05/2011 In progress 22% Aug 2011 Key Activities for Next Week q Finalize & Execute plan for Date Mapping and Action/Reason proposals q Begin work on non-union pay structures q Conduct Functional Design meetings to complete scheduled functional specs q Continue HR field data mapping between People. Soft and SAP q Continue Functional testing for Pay Change and Position Change forms Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Project Systems/Assets – Team Status Date: Wk Ending 5. 20. 11 Century. Link – SAP Work stream Zita Scozzari, Cindy Johns Last week YELLOW Status Driver(s): KA Team remains YELLOW until closure of the following solution design issues impacting FD wrap up (see slide 8): ü Projects • IT Tools Future State o Held future state process meetings and confirmed design with team last week o Additional RICEF Items begin reviewed o Set up meeting with FI team to review financial process for IT projects o Still need to meet with reporting/metrics team ü Assets • Data migration workshops in Seattle last week for SAP AM and FEV Assets • Cost Center assignment rules on FEV • Field Mapping work for conversion team ü RICEF • Working on Bid. Master FD’s for enhancements needed to meet the IT Tools requirements • Working with CATS team on FD to meet requirements for IT Tools in SAP PS Issues & Risks – New Only Summary Description (per Share. Point) No new issues or risks Trend Deliverable Completion Progress Status Summary ID This week Impact (H/M/L) Owner Due Date Deliverable Target Comp Date Progress Status % Comp Revised Comp Date RICEF Inventory Confirmed 2/28/2011 In progress 100% 4/14/2011 FD Completion 2/28/2011 In progress 50% June/2011 Tech Design 5/6/2011 In progress 30% N/A Configuration Build 5/27/2011 Not Started 0% N/A RICEF Dev 7/29/2011 Not Started 0% N/A Key Activities for Next Week q IT Tools Future State meeting documentation q IT Tools Reporting/Metrics Requirements gathering q Leased Assets review of process/configuration requirements once the additional resource is on site q Meetings for BMSe functional design for RICEF needed q Working with conversion team to provide field mapping details q Work on conversion steps required for projects & assets q Work on business processes/sub-processes for training team documentation q Finalize revised PS/AM Configuration Inventory & Build Plan Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Projects & Assets – Team Status Date: Wk Ending 5. 20. 11 Qwest HR Work Stream Karen De. Rose, Ken Littrell Last week Status Summary Technical specs: ü 42% tech specs started (162/383) ü 4% tech specs approved (15/383) § 203 tech specs targeting 5/27 complete § 98 tech specs targeting 6/10 complete § 82 tech specs targeting 6/17 complete Key Accomplishments: ü Assets tech design sessions complete ü IT Tools: Qwest functional specs drafted; SAP transition complete 811 Asset Center end-state decision 29 Deliverable Target Comp Date Progress Status % Comp Revised Comp Date Complete IT Tools Functional Specs 3/18/11 In progress 95% 5/20/11 Design Completion 5/27/11 In progress 31% 6/17/11 RICEFWD Dev 7/29/11 Not started 0% Integration Test TBD Not started Key Activities for Next Week Issues & Risks – New Only Description Trend Deliverable Completion Progress Red Status Driver(s): Red pending completion of Network build plan, as result of Network scope changes. ID This week Impact (H/M/L) Owner Due Date M Dave Kohler 6/3/11 q [5/25] IT Tools: Qwest functional spec approval; ready for tech spec assessment q [5/27] Tech spec completion Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Real Estate Integration – Team Status Date: Wk Ending 5. 20. 11 Neil Leguillow (PM) / John Quickstad (SE) Last week Status Summary This week Trend Deliverable Completion Progress ü Real Estate has identified a Business Program Manager and Business Project Managers for each of seven different areas. YELLOW Status Driver(s): ü BMSe Functional Spec document revision continues and requires completion. ü Location Identifier evaluation provided a read-out 5/18/2011 with final determination pending. ü ARI meetings continue to address Interfaces between ARI and SAP for assets and retirements. 15 RICEF elements have been identified in Caliber for BMSe and FLEET; emphasis is on SAP-impacting elements. ü Business Benefit Summary: Discussion continues. Resolution anticipated week ending 5/20/2011. Deliverable Target Comp Date Progress Status % Comp RICEF Inventory Confirmed 4/15/2011 In progress 75% FD Confirmation 4/22/2011 In progress 75% Tech Design 6/30/11* In progress 5% Interface build 7/29/11* Not started 0% RICEF Dev 7/29/11* Not started 0% Key Activities for Next Week Issues & Risks – New Only ID Description Impact (H/M/L) Owner Due Date q Align with Business Project Managers for timeline, responsibilities, requirements, and next steps. No new Risks / Issues this week 30 Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement Revised Comp Date

FW/ Bid. Master Integration – Team Status Date: Wk Ending 5. 20. 11 Century. Link FW/BM Work Stream Neil Leguillow (PM) / Ken Littrell (SE) Last week Status Summary Red Status Driver(s): Approach to recover from Red Status continues: § Rescoping: Work in progress, ETC 5/24/2011, with impact assessment underway. § Reorganizing: Complete. Meeting methodology adjusted to maximize IT effectiveness, additional assistance on requirements gathering and project management provided. § Replanning: Work in progress, ETC 5/27/2011. Projects to be grouped by internal and external dependencies, and project plan update appropriately. Dependencies and HLEs will then drive dates. ü Contract Administration has a high priority, high HLE project with a very rapid timeline. That will reduce ability to focus resources on remaining projects. Description No new Issues this week 31 Impact (H/M/L) Trend Deliverable Completion Progress Deliverable Target Comp Date Progress Status % Comp Revised Comp Date RICEF Inventory Confirmed 2/25/2011 Complete 100% 4/1/2011 FD Confirmation 2/25/2011 Complete 100% 4/8/2011 Tech Design: Test Bed Impact 6/30/11* Underway 26% RICEF Development: Test Bed Impact 7/29/11* Underway 8% ‘DEC 2011* Not started 0% RICEF Testing Key Activities for Next Week Issues & Risks – New Only ID This week Owner Due Date q Finalize mitigation approach to remediate from RED status. Define and lock down new-and-appropriate scope for Fireworks/Bid. Master development. q Continue scheduling and launching appropriate RICEF elements in priority sequence with focus on Interface items and SAP impact. Four sessions currently scheduled. Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

CPR– Team Status Date: Wk Ending 5. 20. 11 Jennifer Kemp, Jake Ford Last week Status Summary Deliverable § Interfaces = 11 § Conversion = 11 § CPR functionality = 40 (8 tasks added this week!) ü Tech Spec development § 47 of 62 specs completed (6 completed this week) ü Resource management § New contractor to arrive Tue 5/31 ü Development § Trend Deliverable Completion Progress ü Task breakdown § This week 14 of 62 tasks in development (all tracking green to target dates) 12 of 62 tasks completed Target Comp Date Progress Status % Com p FD Confirmation 5/1/11 In progress 76% Tech Design Specs 5/13/11 In progress 76% Devl / Testing (enh, interfaces) 9/15/11 In progress 19% Devl / Testing (Conversions) 12/15/11 Not Started 0% Interface Integration Testing 8/30/11 Not Started 0% Revised Comp Date ü Other Activities § Incremental Use Tax continues to be an issue – several meetings going on to discuss. Hoping for resolution next week! § Work on interfaces proceeding very will § Several major DB changes were implemented in the DEV environment this week – all went smoothly § Met with FW team to discuss Data tables and structure Issues & Risks – New Only ID Description 32 Impact (H/M/L) Owner Key Activities for Next Week q Development continues on 14 tasks (DB changes and interfaces) q Continue writing specs for CPR application changes q Resolve IUT issue q On-boarding tasks for new contractor Due Date Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

WTX – Team Status Date: Wk Ending 5. 20. 11 Vern Hatmaker, Jake Ford Last week RED Status Driver(s): Deliverable ü Waiting on requirements for an estimated 100 – 150 FI Interfaces; Delivery date of requirements TBD; § Finalize transition plan with Brian Braxton the wk of 5/23 to allow creation of TD & Build plan for FI Interfaces. Other Updates ü Continue meetings with P 2 P to confirm approach and verify completed TDs ü Implementation Guides with anticipated merger related changes to EDI 810, 850, 860, 855, and 856 sent to vendors on 5/13/11. ü Continue preliminary design work based on the 8 FD RICEF documents WTX has been received from P 2 P team ü 8 RICEF Objects Identified § 7 ( 88 %) – In progress § 1 ( 12 %) – Not Started § 0 ( 0 %) – Complete ü 46 Qwest/Century. Link vendors identified § 46 ( 100 %) – Communications Complete § 0 ( 0 %) – Connectivity Test Complete § 15 ( 33 %) – In progress § 3 ( 7 %) – vendor confirmation form outstanding FI Technical designs not handed off to WTX. Impact (H/M/L) H Target Comp Date Progress Status % Comp EDI Inventory Confirmed 5/1/11 25% 0% RJ Inventory Confirmed 5/1/11 2% 0% TD Design 5/1/11 15% 0% EDI Build 7/29/11 0% 0% RJ Build 7/29/11 0% 0% Revised Comp Date Key Activities for Next Week Issues & Risks – New Only Description Trend Deliverable Completion Progress Status Summary ID This week Owner Due Date TBD q Begin Vendor Connectivity tests q Close out FI Interface transition plan to support ability to initiate TD Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

APPENDIX 34 Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

SAP Integration Program Revised Schedule -- January 2012 Go-Live We are here Upcoming Milestone(s) Critical Program Dates • Blueprint Wrap Up Mar 31, 2011 (Outstanding: Scope Lock – 4/29) • FD Acceptance Mar 31, 2011 (Revised FD complete – end of June 2011 § SAP Configuration June 24, 2011 non-HCM (HCM Revised Complete – August 2011) § § § Project Start Date: Feb. 21, 2011 Project End Date: Jan. 31, 2012 Tech Design: March – June ‘ 11 Config Build: March – June ’ 11 RICEF Build: March – July ’ 11 § Tech Design May 13, 2011 (SAP - 6/17 non-HCM; Leg Qwest – 6/17) 35 Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement § Bus Readiness/Training Des. : Feb -Apr’ 11 § Test Preparation: July – Nov ’ 11 § Data Cleansing Prep: Mar. – June ‘ 11 § Cut Over: Dec. 2011 § Post-Production Support: Jan -Mar ‘ 12

SAP Integration: Issue & Risk Mgmt Summary (1 of 3) Past Due Tickets by Priority & Process Area Executive Summary Ø Overall: 171 open items (increase of 17 from we 5. 13. 11) Ø 14 of the 59 High Priority items are currently in an escalated status Ø Team Past Due Items (10+ Days) § FI: 19 § HR/Payroll: 0 § P 2 a. P: 1 § KA: 1 § Tech Arch: 1 § Testing: 0 § WTX: 1 Escalated Items by Process Area 36 Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement High – Priority Issues

SAP Integration: Issue & Risk Mgmt Summary (2 of 3) Executive Summary ØPast Due Tickets: 6 Tickets past due greater than 30 Days [1 - Gen Acct. ; 1 -Tech. Arch; 1 - P 2 P] ØTicket Age by Process Area: 23 tickets older than 30 Days; [11 tickets – Gen. Acct. ; 5 tickets KA] 52 tickets older than 60 days [24 tickets – Gen Acct. ; 13 tickets - KA] Past Due Tickets by Process Area – All Types 37 Ticket Age by Process Area – All Priorities Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

SAP Integration: Issue & Risk Mgmt Summary (3 of 3) Executive Summary ØOverall: 17 tickets Opened between 5/13 - 5/20 Open vs. Closed (Detailed View) – All Types 38 Open vs. Closed (Summary View) – All Teams Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement

Wave 1 ERP - Change Control Board Summary Ø Overall: 106 Items reviewed / in progress, 13 CR’s to be reviewed this week Ø Status • 13 Intake • 13 Ready for CCB • 12 Approved for Impact Assessment • 75 CCB Approved • 11 On Hold • 7 Rejected Ø CR’s by Team § Real Estate: 1 §Escalated HR/Payroll: 6 Items by Process Area § P 2 a. P: 51 § KA: 26 § Finance: 43 § Day 1 & Others: 4 • Process document in Change Control folder: https: //ctlqwest/w 1 erp/Program%20 Level%20 Docs/Forms/All. Items. aspx? Root. Folder=%2 fw 1 erp%2 f. Program% 20 Level%20 Docs%2 f. Change%20 Control&Folder. CTID=&View=%7 b. EB 551492%2 d 5243%2 d 4 DDD%2 d 9 E 65% 2 d 8550 A 1 D 197 BE%7 d 39 Confidential and Proprietary - Provide Pursuant to Non-Disclosure Agreement