6 Decision Making Personal Mastery 1 Decision Making

6 주차. Decision Making & Personal Mastery 1강. Decision Making

1 The Three Components of Creativity In Decision- Making Creativity The ability to produce novel and useful ideas Three-component model of creativity Proposition that individual creativity requires expertise , creative-thinking skills , and intrinsic task motivation Expertise Creativity skills Creativity Task motivation

2 Making Choices Heuristics Judgmental shortcuts in decision making 1) Availability heuristic The tendency for people to base their judgments on information that is readily available to them 2) Representative heuristic Assessing the likelihood of an occurrence by drawing analogies and seeing identical situations in which they don’t exist

2 Making Choices Escalation of commitment An increased commitment to a previous decision in spite of negative information GE E OLL C EMPLOYMENT

3 Conflict Resolution Imposed solution(win-lose) § There is a definite winner and a definite loser Compromise § Each side gives something up so that neither party really has their needs met Mutual agreement(win-win) § Allows both parties to have their needs met and be satisfied with the outcome

4 Skillful Negotiation A negotiation method designed to produce wise outcomes consists of four basic points Separate the people from the problem § Do not allow your emotions or feelings about the person with whom you are negotiating to become confused with the problem itself Focus on interests , not positions § The positions people take in negotiation don’t necessarily reflect their interests or needs

4 Skillful Negotiation A negotiation method designed to produce wise outcomes consists of four basic points Invent options for mutual gain § Prior to an important negotiation, brainstorm a list of possible solutions to the impasse promote mutual gain and will creatively reconcile differences Insist on using objective criteria § Avoid focusing on position or power when negotiating, but instead focus on a standard of behavior or principle