THE WORLD OF HOSPITALITY PROPERTY OF PIMA COUNTY

THE WORLD OF HOSPITALITY PROPERTY OF PIMA COUNTY JTED, 2010 1

Objectives 1. Identify terminology used in the key sectors of the Hospitality Industry. 2. Identify the four segments (sectors) of the Hospitality Industry. 3. Explain the size and impact of the Hospitality Industry.

Terminology – Write each word and the predicted meaning Hospitality Industry Food and Beverage industry Lodging Industry Recreation Industry Travel and Tourism Industry Hospes

Terminology Definitions Hospitality – Meeting the needs of guests with kindness and goodwill. Hospitality Industry – Provides services to people away from home. Food and Beverage industry – Businesses that prepare food for customers. Lodging Industry – Businesses that provide overnight accommodations.

Terminology Definitions Recreation Industry – Businesses that provide activities for rest, relaxation, and enjoyment. Travel and Tourism Industry – Businesses that physically move people from one place to another. Hospes – Latin word that means host or guest.

What is Hospitality? u Meeting the needs of guests with kindness and goodwill. u Hospitality industry provides services to people while they are away from home. u “People serving people” business. PROPERTY OF PIMA COUNTY JTED, 2010 6

ism ur e Lo dg ing ag er Be v & To PROPERTY OF PIMA COUNTY JTED, 2010 & n od el av Tr o ati cre Re Fo 4 Segments of Hospitality 7

Food & Beverage Businesses that prepare food for customers. PROPERTY OF PIMA COUNTY JTED, 2010 8

Lodging Businesses that provide overnight accommodations. PROPERTY OF PIMA COUNTY JTED, 2010 9

Recreation Businesses that provide activities for rest, relaxation, and enjoyment. PROPERTY OF PIMA COUNTY JTED, 2010 10

Travel & Tourism Businesses that physically move people from one place to another. PROPERTY OF PIMA COUNTY JTED, 2010 11

Size & Economic Impact The World Travel and Tourism Council say that travel and tourism is the largest industry. More than 18 million people work in the hospitality industry (approximately one of every 8 jobs in the US)

Size & Economic Impact Some examples of jobs in the hospitality industry include: Chefs Travel agents Room attendants Hotel managers Restaurant managers Tour operators

Think-Pair-Share What are some other jobs in the hospitality industry?

OUTCOME STATEMENTS I would like to know. . . t u o b a e r o m I now understand. . . I need more help with. . . I could teach someone. else to. .