The Chaffey College Success Centers Laura Hope Interim

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The Chaffey College Success Centers Laura Hope – Interim Dean, Instructional Support Cindy Walker–

The Chaffey College Success Centers Laura Hope – Interim Dean, Instructional Support Cindy Walker– Instructional Specialist, Language Success Center

The Former Model Difficulties of the former Basic Skills organization: q q q q

The Former Model Difficulties of the former Basic Skills organization: q q q q Separation from disciplines Self-assessment Confusing numbering systems Duplicated curriculum Classified staffing and leadership Limited budgets and poor facilities Divisive campus culture

Success Rates Basic Skills Success Rates 1997 -1998 -1999 -2000 57. 2% 56. 2%

Success Rates Basic Skills Success Rates 1997 -1998 -1999 -2000 57. 2% 56. 2% 54. 9%

“Access Doesn’t Mean Success” n 98% of students assessed are underprepared in either math,

“Access Doesn’t Mean Success” n 98% of students assessed are underprepared in either math, reading, or writing n 71% are deficient in all 3 categories n 31% are first generation college students n 21% have been out of school 5 or more years n Over 80% declare transfer as their goal

The Conditions for Change n PFE funds for initiative n Moral imperative to improve

The Conditions for Change n PFE funds for initiative n Moral imperative to improve n External visiting team report indicating challenges n Campus climate n Board Mandate

Success Center Philosophy n Academic support should mimic the classroom n Academic support shouldn’t

Success Center Philosophy n Academic support should mimic the classroom n Academic support shouldn’t be stigmatized n All learning is developmental n The classroom instructor is an integral partner to effective academic support

Success Center Paradigm n All Centers are staffed by faculty—Instructional n n Specialists All

Success Center Paradigm n All Centers are staffed by faculty—Instructional n n Specialists All Centers are staffed with paraprofessional tutors and peer tutors All Centers support all students at every level and faculty from any discipline All Centers are District-supported All Centers are connected to their respective disciplines and report to an instructional dean rather than student services

Creation of Success Centers q q q q Instructional programs District-supported Central locations Faculty

Creation of Success Centers q q q q Instructional programs District-supported Central locations Faculty leadership (7 Instructional Specialists) Multiple levels of support Serve all students and faculty Student-centered learning community

Chaffey College’s 8 Success Centers Rancho Cucamonga Campus: Writing Center Math Center Language Success

Chaffey College’s 8 Success Centers Rancho Cucamonga Campus: Writing Center Math Center Language Success Center Multidisciplinary/Reading Success Center Chino Campus: Reading/Writing Center Chino Multidisciplinary Success Center Chino Institute for Women: CIW Success Center Fontana Campus: Fontana Multidisciplinary Success Center

The Success Center Population Students in the following disciplines are required to participate in

The Success Center Population Students in the following disciplines are required to participate in Center activities: English, reading, modern languages, some math classes, some ESL classes, some guidance classes (60%) All other students may use any service in the Centers on a voluntary basis (30%) 50% access at least one Center every term 35% access two or more every term

Success Center Curriculum q Directed Learning Activity q Study Group q Workshop q Tutoring

Success Center Curriculum q Directed Learning Activity q Study Group q Workshop q Tutoring q Lab Resources

Cultural Integration Foundation Courses Success Centers Occupational Courses Transfer Courses

Cultural Integration Foundation Courses Success Centers Occupational Courses Transfer Courses

Percent Gain in Success Rate for those who Accessed the Success Center by Academic

Percent Gain in Success Rate for those who Accessed the Success Center by Academic Year

Success Rates in “Basic Skills” Courses Pre- and Post-Transformation

Success Rates in “Basic Skills” Courses Pre- and Post-Transformation

Percent of Transfer Students Who Completed at Least One Pre-Collegiate Skill Level Course Transfer

Percent of Transfer Students Who Completed at Least One Pre-Collegiate Skill Level Course Transfer Rate 19981999200020012002200320042005200620072008 6. 4% 10. 0% 11. 3% 12. 6% 14. 0% 15. 2% 17. 8% 20. 7% 22. 6% 23. 4%

Impact of DLA on Writing Success

Impact of DLA on Writing Success

Impact of Workshops on Language Success

Impact of Workshops on Language Success