Teams Voicemail Configuration Configuring Voicemail Settings Teamwork Learning
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Teams Voicemail Configuration
Configuring Voicemail Settings Teamwork & Learning Hub To configure your voicemail settings click on the icon in the upper right-hand corner of Teams Select “settings” to bring up additional settings options From the settings menu, select “Calls”
Configuring Voicemail Settings Teamwork & Learning Hub From the calls settings, you will need to determine your call answering rules. Select “Calls ring me” to have your phone ring. Select “Forward my calls” to have your callers go directly to voicemail. Make sure the “If unanswered” section is set to Voicemail Determine how long you want your phone to ring prior to sending a caller to voicemail You can also choose ringtones for incoming calls
Voicemail Greeting Teamwork & Learning Hub From the calls settings menu select “Configure Voicemail” Click “Record a greeting” to set up a personalized voicemail greeting. Make sure to select “Let the caller record a message” from the call answer rules Scroll to the bottom of the page and click “OK” to save any changes
Teams Voicemail Additional Options Teamwork & Learning Hub If you scroll down in the “Configure Voicemail” menu, you will see some additional options You can also create a personalized text to speech greeting if you prefer an alternative option to a recorded voice greeting Another option, is to create a text to speech Out of Office greeting. This allows you to create a customized OOO greeting without having to rerecord your voice message. Don’t forget to select when you want your OOO voicemail greeting to play. Teams is fully integrated with Outlook and can determine when you are OOO from your calendar if you prefer. Select “OK” to save any changes
Voicemail in Teams Teamwork & Learning Hub When you click on the voicemail tab, new voicemails will be displayed. The menu will show the voicemail callers name (if available), duration, date, and time. When you click on the voicemail you will have the option to either play the voicemail and listen to it, or simply read the text. When you receive a new voicemail, Teams will alert you in the Calls tab on the lefthand navigation bar Click on the for additional options Click on the “ 1 x” to adjust the playback speed
Teams Voicemail in Outlook Teamwork & Learning Hub Anytime you receive a voicemail, you will also get an email alerting you about the voicemail. You can read or listen to your voicemails from both Outlook and Teams based on preference. The email alert will show you the voicemail in text and allow you to play the recorded voicemail. It will also show you the callers Job Title, work number, mobile number, and email when available.
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