Step 1 TROIKA Consulting When For peertopeer coaching

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Step 1 TROIKA Consulting When: For peer-to-peer coaching on tough issues. Reflect Gather Client

Step 1 TROIKA Consulting When: For peer-to-peer coaching on tough issues. Reflect Gather Client 1 Client 2 Client 3 Topic Reflect on a challenge. (a challenge) q Take a moment in silence to shape personal thoughts. UNCLASSIFIED A Refresher for UFMCS graduates. Reflect in silence. 12345 Recap

Step 2 TROIKA Consulting Reflect Gather Client 1 Client 2 Client 3 Gather into

Step 2 TROIKA Consulting Reflect Gather Client 1 Client 2 Client 3 Gather into smaller subgroups. q Seat groups of 3 -4 people, knee-to-knee, in chairs, without a table. q Mix the groups across silos and backgrounds. Keep the space safe. 12345 Recap

Reflect Gather Client Shares 3 a) Client Shares (3 minutes) b) Consultants Inquire (2

Reflect Gather Client Shares 3 a) Client Shares (3 minutes) b) Consultants Inquire (2 minutes) c) Consultants Discuss (3 minutes) Consultants Listen 1 Client Thanks Consultants Inquire Client Clarifies 3 Active Listening 3 Consultants Discuss 2 2 d) Client Thanks (2 minutes) Client 3 2 q Begin the consult for client 1. Client 2 Consultants Listen 2 Client 1, for each subgroup. Client 1 1 TROIKA Consulting 1 Step 3 1 3 Client Listens 12345 Recap

Reflect Client 1 switch roles and repeat the consult for Client 2. 3 2

Reflect Client 1 switch roles and repeat the consult for Client 2. 3 2 Client Thanks Consultants Inquire Client Clarifies 3 Self. Reflection 3 Consultants Discuss 1 better than advice. Consultants Listen 1 judgement. b) Self-reflection is Client 3 1 Client Shares q Continue Round 1, a) Absorb without Client 2 Consultants Listen 1 Client 2, in each subgroup. Gather 2 TROIKA Consulting 2 Step 4 2 3 Client Listens 12345 Recap

Reflect Gather Client Shares 2 switch roles and repeat the consult for the last

Reflect Gather Client Shares 2 switch roles and repeat the consult for the last client. Consultants Listen round if needed. Client Clarifies 2 3 Client Thanks 2 Consultants Discuss 1 1 is better than one 20 -minute round. Consultants Inquire Conclude the Round a) Complete a second b) Two 10 -minute rounds Client 3 1 q Conclude Round 1, Client 2 Consultants Listen 1 Client 3, in each subgroup. Client 1 3 TROIKA Consulting 3 Step 5 3 2 Client Listens 12345 Recap

Recap TROIKA Consulting Reflect Gather Client 1 Client 2 Client 3 Peer-to-peer coaching on

Recap TROIKA Consulting Reflect Gather Client 1 Client 2 Client 3 Peer-to-peer coaching on tough issues. Client Shares q Two 10 -minute rounds are better than one 20 -minute round. you experiencing what is happening here? ” 1 o “What is happening here, and how are 2 q Self-reflection is better than advice. o “What I see that I think you do not see is …” 3 Consultants Inquire Consultants Discuss Client Thanks Consultants can reveal ideas the client has not yet imagined. Henri Lipmanowicz and Keith Mc. Candless, The Surprising Power of Liberating Structures 12345 Recap