NYC Human Resources Administration Richard Siemer Deputy Commissioner

NYC Human Resources Administration Richard Siemer – Deputy Commissioner MIS Management Information Systems 1

The POS Job Center Solution Ø HRA’s Challenge Ø HRA’s Project Objectives Ø The Solution/ Benefits Management Information Systems 2

HRA’s Challenge Ø POS – Job Centers located throughout the 5 Boroughs Ø Insufficient Power at POS Centers Ø Client Server Applications Ø Upgrades are difficult to install and are time consuming. Management Information Systems 3

HRA’s Challenge (cont. ) Ø Security management tasks like virus protection and user profile management which add unnecessary support costs. Ø Data Security issues – Transfer of client data to portable media Ø Physical Security issues Management Information Systems 4

HRA’s IT Project Objectives Defined Ø Significantly Reduce Power/Cooling Requirements Ø Simplify Administration of the POS Application at the 30 Separate Data Centers Ø Eliminate Desktop as Entry Point for Viruses and Worms Management Information Systems 5

HRA’s IT Project Objectives Defined (cont. ) Ø Ease Desktop Administration (Patches, Security Updates and Software Upgrades) Ø Eliminate Costs Associated with Moves/ Adds/ Deletes Ø Take “Personal” out of Desktop Computing Ø Reduce Licensing Costs Management Information Systems 6

HRA’s IT Project Objectives Increase Efficiency Reduce Cost of Ownership Keep Pace with Change Expand Services and Accommodate Growth Management Information Systems 7

HRA’s Review Ø 2004: We opted to deploy the Thin Client technology in selected Job Centers to address the issue of limited electrical power. Ø 2005: Revisited other Thin Client technology and decided to pilot the Sun Ray technology solution. Management Information Systems 8

Bayridge Pilot Management Information Systems

Pilot Observations Ø Electrical Power: 15 Watts for Sun Ray as compared to the 450 Watt usage for the traditional HRA desktop configuration. Ø Because the applications, data, and operating system reside on the server (Data Center), the Sun Ray is a “DISPLAY Only” device that requires no local administration. Management Information Systems 10

Benefits Ø This computing model creates a “Stateless” desktop environment that is both highly secure and efficient to maintain while preserving and/or improving the end user current desktop look and feel. Ø Virus Protection at the server rather than the desktop Ø No noise, No operating system and No upgrades to local machine Management Information Systems 11

Benefits (cont. ) Ø No Embedded Operating System on Do. IP Desktop Device to Maintain Ø Secure Centralized Management of the Do. IP Desktop Client Ø Eliminates Desktop Viruses and Worms Ø Use Existing Network Bandwidth to Centralize Applications Management Information Systems 12

Benefits (cont. ) Ø Day to Day Management Benefits Ø Power Consumption Savings Ø Eliminates PC Upgrade Cycle Future: Ø Smart. Card Mobility Management Information Systems 13

Where Does HRA Position this technology? Ø Remote Offices: Reduce desktop management complexity support; Ø Call Center, Administrative and or Non Technical user Applications; Ø Virus Prone environments, such as heavy internet usage; Ø Environments where user tampering is likely Management Information Systems 14

Enterprise Computing Architecture Remote Data Centers Network Traditional Desktop Wireless Thin Client & Do. IP Client Management Information Systems

HRA Thin Client Solution Thank You! Management Information Systems