Mike Logue Product Manager Itron Inc West Union

Mike Logue Product Manager Itron Inc. West Union, South Carolina SENTINEL® © 2005, Itron Inc.

Electric Meters Revenue Integrity and Security © 2005, Itron Inc. Knowledge to Shape Your

So, What Do You Think Revenue Integrity Is? © 2005, Itron Inc.

And, What is Security? © 2005, Itron Inc.

Levels of Protection of Utility’s Data The Meter The Software The Communication Medium © 2005, Itron Inc.

It all Starts with…… The Meter © 2005, Itron Inc.

Alpha and Omega – Follow the Money The Generation $ Out © 2005, Itron Inc. The Loads $ In

A Meter The Utility’s Cash $ Register $ Out Measures The Loads $ In Measures The Generation § § Metering Data Is Valuable Resource Protect and Keep Safe Meter Site’s Health A meter can be On-site Health (PQ) Monitor Optimize Data Retrieval The Right Information at the Right Time Manage this Resource The Meter is There when you Need it Protection, Protection © 2005, Itron Inc.

Testing of Electric Meters needs to be In-service for Years Rigorous ANSI Testing Required Environmental Testing Transient Testing Temperature Testing -40 deg C to + 85 deg C Example Metering Standards © 2005, Itron Inc. ANSI C 12. 1 Code for Electricity Metering ANSI C 12. 20 ANSI Standard for Electricity Meters Accuracy Class Requirements ANSI C 37. 90 Standard Surge Withstand Capability ANSI C 62. 41 Surge Suppression ANSI C 62. 45 Ringing Wave Form

Metering Protections § Protected from Physical Tampering > Meter Seal > Demand Reset Seal > Optional Demand Reset “lock-out” > Multiple levels of passwords in meter – Read only – Programming – Demand Reset – Firmware Download § Meter Display > In Normal Mode, Alternate Mode, and Test Mode > Show Only Registers Desired § No Potential Link Option for Self Contained Meters, 2 S, 12 S, & 16 S § Demand Reset Switch > Can be Sealed > Disable > Locked with key © 2005, Itron Inc.

Records in Meter History Log • Trace User Actions • Who did what, when? © 2005, Itron Inc.

Revenue Integrity © 2005, Itron Inc.

Then comes …. . The Software © 2005, Itron Inc.

Programming Software The Right Software for the Right Person > Firmware Download > Full Program Creation & Meter Programming > Meter Programming Only > Read Only Software Protection > Multiple User Group Levels > Read-Only Access options > Utilize Software Logon Passwords Software Training © 2005, Itron Inc.

Around it all is …. . The Communication Medium © 2005, Itron Inc.

Information and Communication Residential Meters Polyphase Meters Generation, Transmission, & Distribution Meters v. More information available v. More communication options © 2005, Itron Inc.

Ethernet Technology: Communication Option § § § © 2005, Itron Inc. IT Dept. Needs to be Involved Is Data Inside Firewall or Outside Firewall? Dynamic or Static IP Address? Encryption Instant Access to Data Troubleshooting Remotely – always online

Wireless Digital Modem Technology : Communication Option § § § © 2005, Itron Inc. Some Communication Boards Include “Tamper indicators” Data Protection – no “tapping” of phone line Encryption by Communication Network Immediate Access to Data Troubleshooting Remotely

Improving the Bottom Line – Putting the Pieces Together Protection, Protection The Meter The Software The Communication Medium © 2005, Itron Inc.

ANY QUESTIONS ? ? ? © 2005, Itron Inc.