Leading Virtual Teams Getting Connected for Success Prework

Leading Virtual Teams Getting Connected for Success Prework Review the following slides to be discussed in the module: Clarifying project roles. These are typical roles on project teams. (Slides 2 -3 Project Roles) Establishing team standards. This is an example of getting team agreements to help provide structure. (Slide 4 -5 Team agreements and example). A model for managing Sponsor and Stakeholder expectations throughout a project. 1

Project Roles Sponsor Project Lead Project Team Members • Scope out team’s charter • Identify the team lead and supporting the team lead with securing resources • Stay available to team lead to maintain progress and manage scope creep and keep upper management informed • Assemble team • Work with Sponsor to clarify scope • Run the project • Develop and implement project • Share accountability for the success of the team (both content and process/project management) 2

Project Roles Customer/ Consumer/ End-user Stakeholders • Person/group with the problem the team is trying to address • Other people and/or groups who have an interest in or are impacted by what the team does Other? 3

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3 Key Team Behaviors/Agreements - sample Being candid and loyal to the absent I avoid gossiping (e. g. , I don’t bad mouth someone “not in the room” and I encourage others to refrain likewise. ) I don’t deliver messages for others and if I have a beef with someone, I talk to them directly. 1 2 3 4 Team before personal: I put the team/organization’s goals before my own. If someone has an idea that’s working better than my own, I offer my time, budget, resources to help them 1 2 3 4 succeed. Transparency: I am completely open in sharing my thinking and information I have at any given moment. If I disagree, I bring it up in the meeting vs. in the hall, and I do it agreeably. I model the behavior of “If I have more information than you, I am obligated to share it. If it seems you have more than 1 2 3 4 me, I am obligated to ask. ” 5

Project Management 101 2) Time (schedule) 1) Quality (scope) Manage Expectations! 2) Resources (cost) 6

Project Management 101 1) Quality (scope) 2) Time (schedule) “What do you want done? What’s going to be different at the end? How good does it need to be? ” Manage Expectations! 2) Resources (cost) 7

Project Management 101 1) Quality (scope) 2) Time (schedule) Manage Expectations! “When do you need it by? ” “How firm is that? ” 2) Resources (cost) 8

Project Management 101 1) Quality (scope) 2) Time (schedule) Manage Expectations! 2) Resources (cost) “What kind of budget is available? ” “Who can I tap into? ” “Can temps or other outside resources be used? ” 9