Leadership Psychology Australia Regional Leadership Series Terry Lee

Leadership Psychology (Australia) Regional Leadership Series Terry Lee Leadership Psychology (Australia) www. leadership. com. au www. leadershipglobal. com. cn

Leadership Psychology (Australia) The world has changed From Hierarchy and Control To Inclusion and Empowerment Customers Globalisation Technology Social change Organisations in the past were designed to last but not to change. The context today is more complex, fast changing and uncertain. Copyright © 2009 Leadership Psychology (Australia)

Leadership Psychology (Australia) The psychology of growth Dependence Control Independence Development Rules Compliance Learned helplessness Professional Victim Directing Interdependence Influence Values Empowerment Initiative Performance Shared vision Shared values Collaboration Create value Leadership Copyright © 2009 Leadership Psychology (Australia) Inspiring

Leadership Psychology (Australia) Breaking the cycle of dependency 1. Clarify expectations – this is what is expected/ the standard 2. Uncover motivations – what do you expect/ like to achieve 3. Outline responsibilities – what you are responsible for 4. Don’t accept excuses – what can we learn/ do differently 5. Give direct feedback – this is what I saw 6. Show genuine interest – take a personal interest 7. Describe the choice – you can either do this or that 8. Coach and support – how can I help? 9. Realign the rewards – reward progress 10. Keep things in perspective – don’t get worn down 11. Look for small improvements – 180 degree by one degree Dependence Independence Copyright © 2009 Leadership Psychology (Australia) Interdependence

Leadership Psychology (Australia) Transitions in leadership Smarter Learning culture Better Performance culture Consistent Targets and measures Administrative culture Discretionary effort Systems and processes Coaching Required behaviour Directive Management Copyright © 2009 Leadership Psychology (Australia) Knowledge and relationships Personal conviction Inspire

Leadership Psychology (Australia) From good to great leadership Delivering consistency Lifting performance Control Empower Processes and systems Direct Targets and measures Coach Copyright © 2009 Leadership Psychology (Australia) Developing potential Engage Vision and influence Inspire

Leadership Psychology (Australia) A virtuous breakthrough cycle Conviction required to believe it is worth doing Confidence that comes when you believe in yourself Capability required to master a task and to succeed Courage required to challenge the way things are done Copyright © 2009 Leadership Psychology (Australia)

Leadership Psychology (Australia) The ladder of confidence Courage And a belief that you can do it With the passion to challenge Conviction With belief in the worth of what you do Capability Having the abilities required to succeed Copyright © 2009 Leadership Psychology (Australia)

Leadership Psychology (Australia) “Imagination is more important than knowledge” Einstein “Knowledge has bounds, imagination is unlimited. Knowledge has certainty, imagination contains the improbable. Knowledge is the realm of managers and techno-specialists, imagination the realm of leaders and path finders. ” www. leadership. com. au Copyright © 2009 Leadership Psychology (Australia)