Intercultural Communication Japan Overview Stratovolcanic archipelago Littoral areas

Intercultural Communication Japan

Overview ● Stratovolcanic archipelago ● Littoral areas with high population densities ● World's tenth largest population: 126 million ● 9. 1 million people live in Tokyo ● Constitutional monarchy and an elected legislature

Dimensions of the Japanese Culture ● High-context culture ● Collectivism ● Time orientation ● High power distance ● Communication Style

Basic Etiquette - Appearance and Dress ● Dress formally ● Dark clothes - black or dark blue ● Shoes that are easy to put on and remove ● For men: conservative and well put together business suit ● For women: dress conservatively also

Basic Etiquette - Greeting ● Most important piece of Japanese body language ● Lower and longer duration of the bow = higher degree of respect ● Bows are different for male and female

Basic Etiquette - Body Language ● Eye contact - rude, sign of aggression ● Counting with fingers

● Angry ● Money ● OK ● Referring to yourself

Basic Etiquette - Gift Giving ● Omiyage (Souvenir) ● Temiyage (Thank-you Gifts ) ● Ochugen (June Gift Giving) ● Oseibo (December Gift Giving)

Basic Etiquette - Dining Etiquette ● Cushions on Tatami Floors ● Chopsticks ● Eating

Business Etiquette - Attitude Towards Business Japan remains stubbornly Japanese Traditional culture Emphasis on hierarchy Be respectful

Business Etiquette - Attitude Towards Conflict ● Indirect Approach ● Use of Intermediaries ● Focus on the Negative

Business Etiquette - Typical Business Day • • • begins from 8: 30 am-9: 00 AM work until noon, then grab lunch meet with friends, then return grab a meal around 6: 00 PM return to work until they leave sometimes they spend the night

Business Etiquette - Decision Making ● ringi-sho: report ● ringi-seido: “bottom-up”, consensus process ● whole group shares responsibilities Junior-Level employee Senior-Level Employee Member of the Board

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Work Cited • Kumayama, Akihisa. "Understanding Gift Giving in Japan. " The International Executive, 31. 4 (1990): 19 -21. • Brenner, Leslie, and Michalene Busico. "JAPAN; a Few Insider Tips for Navigating the Dining Scene; Gaining Entry to Tokyo's and Kyoto's Top Restaurants -- and Having the Best Experience Possible Once You're There -- is Trickier Than It Might Seem. Here's How to Get the Reservation, How to Find the Place, How to Order, What to Do if You Need to Cancel and a Brief Guide to Etiquette: HOME EDITION. " Los Angeles Times, (2007): L. 8. • Oikawa, Naoko, and John F Jr Tanner. "The Influence of Japanese Culture on Business Relationships. " The Journal of Business & Industrial Marketing, 7. 4 (1992): 55. • Dean, Peter J. "International Business in Japan: Learning a Cultural Underpinning for the Japanese. " Performance Improvement Quarterly, 13. 1 (2000): 3 -6. • "Decision-Making, the Japanese Way. " Decision-Making, the Japanese Way. Web. 28 Oct. 2015. • Anonymous, . "The Bend, the Bow and the Kowtow: Body Language in Japan. " The Economist (Online), (2010)