Chapter 3 Intercultural Communication 1 Intercultural Communication Interactions
- Slides: 19
Chapter 3 Intercultural Communication 1
Intercultural Communication Interactions that occur between people whose cultures are so different that the communication between them is altered 2
Culture �The system of beliefs, values, and attitudes shared by a particular segment of a population Culture Shock �The psychological discomfort of adjusting to a new cultural situation 3
Dominant Culture within a society whose attitudes, values, beliefs, and customs hold the majority opinion 4
Co-Cultures Groups of people living within a dominant culture who are clearly different from the dominant culture 5
Examples of some Co-Cultures �Gender �Race � Codeswitching �Ethnicity �Sexual orientation and gender identity �Religion �Social class �Generation �Cultures Created by Geographic Regions �Cultures created by Interests � Technological? � Gaming Cultures? � Theater Cultures? � Sporting Cultures? � Racing Cultures? �Work Cultures Most of us belong to more than one cultural group and that helps make up our cultural identity. 6
How Cultures Differ �With respect to many nonverbal “norms” or rules of behavior � Dress � Time � Gender expectations � Individualism � Power � Uncertainty and predictability � Others 7
Individualism-Collectivism Individualistic cultures value: Ø Personal rights and responsibilities Ø Competition and personal achievement Ø Self-expression Ø Privacy Collectivist cultures value: Ø Community, strong connection to groups Ø Harmony and cooperation Ø Avoiding embarrassment Ø Group interests over selfinterests 8
Identifying Cultural Similarities and Differences � Individualism-Collectivism: extent to which people in a culture are integrated into groups � Uncertainty Avoidance: extent to which people in a culture avoid unpredictability regarding people, relationships, and events � Power Distance: amount of difference in power between people, institutions, and organizations in a culture � Masculinity-Femininity: extent to which notions of "maleness" and "femaleness" are valued in a culture � Time Orientation: differences in how cultures perceive time 9
Uncertainty Avoidance Low Uncertainty Avoidance Ø Comfortable with unpredictability Ø Takes risks Ø Few rules Ø Accepts multiple perspectives of “truth” High Uncertainty Avoidance Ø Creates systems of formal rules Ø Believes in absolute truth Ø Less tolerant of deviant ideas or behaviors 10
Power Distance High Power Distance Ø Power distributed unequally Ø Power imbalances seen as natural Ø Power is respected Low Power Distance Ø Power is distributed equally Ø Inequalities are downplayed Ø People with power are not feared Ø Democracy is valued 11
Masculinity-Femininity Masculine Cultures Ø Traditional sex-based roles followed Ø Men are assertive and dominant Ø Women are nurturing, service-oriented Ø Male traits valued over female traits Feminine Cultures Ø Roles not based on one’s sex Ø People free to act in nontraditional ways Ø Feminine traits valued Ø Both men and women demonstrate both masculine and feminine behaviors 12
Time Orientation Monochronic Ø Value punctuality Ø Follow plans Polychronic Ø Value flexible schedules Ø Multitasking 13
U. S. Rankings (among 53 Countries/Regions) 15 th 43 rd 38 th 14
Cultural Context Low-Context Ø Direct verbal messages Ø Speakers expected to say what they mean High-Context Ø Indirect meaning Ø Understood by referring to unwritten cultural rules and subtle nonverbal behavior Ø “Read between the lines” Ø Japanese Culture Facial Expression: 33: 40 15
Barriers to Effective Intercultural Communication �Anxiety �Assuming similarity or difference culture �Ethnocentrism �Stereotyping �Incompatible communication codes �Incompatible norms and values 16
Pyramid Model of Intercultural Competence 17
Intercultural Communication Competence • Intercultural competence: effective and appropriate behavior and communication in intercultural situations • Internal outcomes: • Informed frame of reference, filter shift • Adaptability, flexibility • Ethnorelativism: point of view that allows you to see value in other cultural perspectives • Empathy 18
Intercultural Competence External outcome: Behaving and communicating effectively and appropriately to achieve your goals 19
- Example of verbal intercultural communication
- Factors affecting good communication
- Chapter 22 reaching out cross-cultural interactions
- Chapter 22 reaching out cross-cultural interactions
- Chapter 22 reaching out cross-cultural interactions
- 6.1 habitats niches and species interactions answer key
- Which of the following tells you population density
- Barriers of intercultural communication
- Intercultural communication meaning
- Questions about intercultural communication
- Ascription and avowal
- Youtube intercultural communication
- Intercultural communication notes
- Staircase model of intercultural communication
- Vocalics
- Intercultural communication conclusion
- Ethnocentrism intercultural communication
- Intercultural communication model
- Technology and intercultural communication
- Theories of intercultural communication