Human Resource Management 1 ELEVENTH EDITION GARY DESSLER
- Slides: 10
Human Resource Management 1 ELEVENTH EDITION GARY DESSLER Part 2 | Recruitment and Placement Chapter 7 Interviewing Candidates Power. Point Presentation by Charlie Cook The University of West Alabama
After studying this chapter, you should be able to: 1. List the main types of selection interviews. 2. Explain and illustrate at least six factors that affect the usefulness of interviews. 3. Explain and illustrate each guideline for being a more effective interviewer. 4. Effectively interview a job candidate. © 2008 Prentice Hall, Inc. All rights reserved. 2
Basic Features of Interviews Selection Interviews Interview Structure © 2008 Prentice Hall, Inc. All rights reserved. Interview Content Interview Administration 3
Types of Interviews Selection Interview Types of Interviews Appraisal Interview Exit Interview © 2008 Prentice Hall, Inc. All rights reserved. 4
Interview Formats Unstructured or Nondirective Interview © 2008 Prentice Hall, Inc. All rights reserved. Structured or Directive Interview 5
Interview Content Types of Questions Situational Interview © 2008 Prentice Hall, Inc. All rights reserved. Behavioral Interview Job-Related Interview Stress Interview 6
Administering the Interview Unstructured Sequential Interview Structured Sequential Interview Web-Assisted Interviews Computerized Interviews Phone and Video Interviews © 2008 Prentice Hall, Inc. All rights reserved. Ways in Which Interviews Can Be Conducted Panel Interview Mass Interview 7
What Can Undermine An Interview’s Usefulness? Nonverbal Behavior and Impression Management First Impressions (Snap Judgments) Interviewer’s Misunderstanding of the Job Candidate-Order (Contrast) Error and Pressure to Hire © 2008 Prentice Hall, Inc. All rights reserved. Factors Affecting Interviews Applicant’s Personal Characteristics Interviewer Behavior 8
How to Conduct a More Effective Interview Suggestions: 1 Structure Your Interview 2 Prepare for the Interview 3 Establish Rapport 4 Ask Questions 5 Close the Interview 6 Review the Interview © 2008 Prentice Hall, Inc. All rights reserved. 9
KEY TERMS unstructured or nondirective interview structured or directive interview situational interview behavioral interview job-related interview stress interview unstructured sequential interview panel interview mass interview candidate-order error © 2008 Prentice Hall, Inc. All rights reserved. 10
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