Human Resource Management 1 ELEVENTH EDITION GARY DESSLER

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Human Resource Management 1 ELEVENTH EDITION GARY DESSLER Part 2 | Recruitment and Placement

Human Resource Management 1 ELEVENTH EDITION GARY DESSLER Part 2 | Recruitment and Placement Chapter 7 Interviewing Candidates Power. Point Presentation by Charlie Cook The University of West Alabama

After studying this chapter, you should be able to: 1. List the main types

After studying this chapter, you should be able to: 1. List the main types of selection interviews. 2. Explain and illustrate at least six factors that affect the usefulness of interviews. 3. Explain and illustrate each guideline for being a more effective interviewer. 4. Effectively interview a job candidate. © 2008 Prentice Hall, Inc. All rights reserved. 2

Basic Features of Interviews Selection Interviews Interview Structure © 2008 Prentice Hall, Inc. All

Basic Features of Interviews Selection Interviews Interview Structure © 2008 Prentice Hall, Inc. All rights reserved. Interview Content Interview Administration 3

Types of Interviews Selection Interview Types of Interviews Appraisal Interview Exit Interview © 2008

Types of Interviews Selection Interview Types of Interviews Appraisal Interview Exit Interview © 2008 Prentice Hall, Inc. All rights reserved. 4

Interview Formats Unstructured or Nondirective Interview © 2008 Prentice Hall, Inc. All rights reserved.

Interview Formats Unstructured or Nondirective Interview © 2008 Prentice Hall, Inc. All rights reserved. Structured or Directive Interview 5

Interview Content Types of Questions Situational Interview © 2008 Prentice Hall, Inc. All rights

Interview Content Types of Questions Situational Interview © 2008 Prentice Hall, Inc. All rights reserved. Behavioral Interview Job-Related Interview Stress Interview 6

Administering the Interview Unstructured Sequential Interview Structured Sequential Interview Web-Assisted Interviews Computerized Interviews Phone

Administering the Interview Unstructured Sequential Interview Structured Sequential Interview Web-Assisted Interviews Computerized Interviews Phone and Video Interviews © 2008 Prentice Hall, Inc. All rights reserved. Ways in Which Interviews Can Be Conducted Panel Interview Mass Interview 7

What Can Undermine An Interview’s Usefulness? Nonverbal Behavior and Impression Management First Impressions (Snap

What Can Undermine An Interview’s Usefulness? Nonverbal Behavior and Impression Management First Impressions (Snap Judgments) Interviewer’s Misunderstanding of the Job Candidate-Order (Contrast) Error and Pressure to Hire © 2008 Prentice Hall, Inc. All rights reserved. Factors Affecting Interviews Applicant’s Personal Characteristics Interviewer Behavior 8

How to Conduct a More Effective Interview Suggestions: 1 Structure Your Interview 2 Prepare

How to Conduct a More Effective Interview Suggestions: 1 Structure Your Interview 2 Prepare for the Interview 3 Establish Rapport 4 Ask Questions 5 Close the Interview 6 Review the Interview © 2008 Prentice Hall, Inc. All rights reserved. 9

KEY TERMS unstructured or nondirective interview structured or directive interview situational interview behavioral interview

KEY TERMS unstructured or nondirective interview structured or directive interview situational interview behavioral interview job-related interview stress interview unstructured sequential interview panel interview mass interview candidate-order error © 2008 Prentice Hall, Inc. All rights reserved. 10