Dell Networking Deployment Services Infrastructure Deployment Services Agenda

Dell Networking Deployment Services Infrastructure Deployment Services

Agenda 2 • • Introductions Networking Deployment overview Why Dell? Customer Success Stories Infrastructure Deployment Services

Networking Deployment Overview 3 Confidential Infrastructure Deployment Services

Customer challenge Network deployments can be complicated and risky Complexity Risk Complexity Impact 4 Confidential Data Centers are fully interconnected. Any touch of a single element within a Data Center impacts the whole. There is no such thing as a standard networking deployment because each Data Center environment is unique. There are many challenges – some well known, some not. Disruption to Data Center environments yields: • Customer downtime, impacting sales and satisfaction • Employee downtime impacting productivity • Increased time-to-live for remediation activities • IT staff is diverted from primary focus • Potential for application disruption, data corruption or loss Infrastructure Deployment Services

Deployment engagements Just another day’s work for Dell 5 Confidential 1 New Build-out: Building a new data center from the ground up 2 Upgrade: Adding additional computing or networking components to meet demand 3 Expansion/Virtualization: Consolidating or adding storage and/or flattening network topology 4 Refresh: Introducing new technologies into the existing environment or overhauling the entire infrastructure 5 Relocation: Space constraints, power and cooling issues or the expiration of a lease may trigger the need to move a data center Infrastructure Deployment Services

What we do: Networking Deployment Dell doesn’t underestimate the challenges in implementing new networking solutions ! Dell delivers a full spectrum of capabilities • Onsite basic configuration and installation • Edge switching configuration • Core switching configuration • Advanced switching Let Dell reduce the risk of project delays, downtime and business impact To build this… • Subnet setup • Firewall setup • Security configuration • Knowledge transfer • Wireless security setup • Wireless coverage verification • Enterprise routing 6 Confidential Infrastructure Deployment Services

How we do it Networking Deployment Project Management Planning Installation & Configuration Validate Hand-off 7 Confidential Every project is overseen by a trained project manager who is a customer’s single point of contact from purchase to close Before Dell comes onsite, a planning engineer contacts the customer to confirm details of their environment and create an deployment plan specifically tailored to their needs Once the HW is delivered, a networking engineer will come onsite, physically install the equipment and configure it according to the deployment plan As part of every project, Dell validates customer requirements are fulfilled as defined in the agreed deployment plan Dell provides a customer orientation to the new solution, delivers network configuration documentation and confirms the job has been done to the customer’s satisfaction Infrastructure Deployment Services

Why Dell? 8 Confidential Infrastructure Deployment Services

Why Dell? Networking Deployment Services People, process and technology We have all the needed resources: • Networking deployments are infrequent activities that require specialized skills. • Retraining IT staff is not cost effective. • Dell experience and knowledge reduces time-to-deploy Dell understands networking services: • Dell maintains extensive, documented best practices and processes • Dell has seen and solved most of the problems that one is likely to encounter • Dell is prepared to deal with unexpected challenges • Dell can plan and execute projects more quickly and a lower cost than most in-house staffs • Dell offers a greater level of accountability and less risk than using local integrators Dell runs on Dell Datacenter and Networking technologies : • Dell’s not just an integrator, but designs and builds its own data center technologies. • Dell deploys and services its own datacenters globally 9 Confidential Infrastructure Deployment Services

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