Business Health Services New Employee Orientation 2012 BHS
Business Health Services New Employee Orientation © 2012 BHS. All Rights Reserved.
What Is An EAP? Everyone experiences occasional difficulties. . . Employee Assistance Programs are free company-sponsored benefits which provide employees and their household members with confidential assistance to help with family, personal, or work-related problems. Services include: ü Short-term Face-to-Face or Telephonic Counseling Services ü Employee Wellness ü Supervisory/Management Consultation ü Liaison with Health Insurance Carriers ü Work/Life Services ü Community/Resource Referrals ü Informational Website
What types of issues does an EAP address? Relationships Life Changes Spouse Kids Boss Friends Co-Workers Customers Marriage/Divorce Births/Deaths Promotions & Retirement Role changes EAP Risks Depression Anxiety Suicidal Thoughts Burnout Alcohol/Drug Abuse Anger Life Challenges Responsibilities Stress Illness Financial/Legal Concerns Conflict Parenting
EAP Benefits for ESMEC ü Up to 6 Sessions Per Problem Episode including a full assessment and problem solving sessions. ü Additional Work/Life Benefits include: • Legal, Financial, Childcare, Eldercare & Enhanced Website ü Referral Service and Liaison with Community Resources including Health Insurance Carriers ü Unlimited, Toll-free Telephonic Consultation ü Access to a panel of EAP Professionals nationwide ü 24/7, 365 day a year access to EAP Services
What Happens When I Call? You will connect with a Care Coordinator who will conduct a thorough assessment of your needs. The Care Coordinator will serve as your guide through the EAP process. Benefits of working with a Care Coordinator include: ü Assurance that all of your emergent needs are satisfied. ü Assistance connecting to the most appropriate local resources. ü Assistance facilitating communication with all parties involved in the case. ü Regular follow-up to ensure satisfaction
Will the EAP Counselor Really Keep My Problems Private? ü Shared information is held in the strictest confidence. ü BHS follows all State and Federal regulations for counseling. ü We do not release information without your written consent or requirement by law.
Contact a Care Coordinator 1 -800 -327 -2251 Available 24 hours a day, 7 days a week *Language Line / TTY Accessible*
Legal & Financial Services Legal and Financial consultations are available for employees & household members. Legal: Financial: ü Free unlimited initial telephonic consultation. ü Discounted rate available for services beyond consultation. ü Free unlimited initial telephonic consultation. ü Conducted over the phone but may include electronic correspondence.
Childcare/Eldercare Services BHS can provide up-to-date national resources and referrals for a range of needs. ü Every resource we offer is carefully screened. ü Referral packets will be received within 12 business hours of your call. ü Packets will include a minimum of three referrals, publications, brochures, and specific tip sheets related to the issue.
Enhanced Website Services This comprehensive site offers a variety of articles, resources, online videos, and assessment tools related to general and mental health, legal and financial issues, and work and family balance. Here is a sample of some of the topics you can view on the site: ü ü Adoption Buying a Car Debt and Bankruptcy Eating Disorders ü ü ü Grieving Heart Health Investing Pregnancy Small Business
You can also visit us on the web: www. bhsonline. com Username: ESMEC
Eastern Shore Maryland Educational Consortium Portal
Resources The BHS Website: www. bhsonline. com Tip Sheets for a Healthier Workplace Unlimited Telephonic Consultation
Any Questions? Please contact BHS at 1 -800 -327 -2251 Available 24 hour a day, 7 days a week
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