THE RELATIONSHIP AMONG WORK-RELATED PERCEPTIONS, EMPLOYEE ATTITUDES & PERFORMANCE Constance Godsey Article Analysis & Presentation Coom 321 -E 1 WW(F 13) Professor – Dr. L. Makay September 1, 2013
COMMUNICATION & WORK-RELATED PERCEPTIONS & EMPLOYEE ATTITUDE Ø Employee attitude Ø Environmental influences Ø Communication within the work environment
Designed Structure to Organizational Communication & KEY ELEMENTS INFLUENTIAL TO EMPLOYEE PERFORMANCE Ø HR Management Communication Ø Organization Commitment Ø Job Satisfaction Ø Stress
HUMAN RESSOURCE & COMMUNICATION Successful Strategies Ø Innovates positive organizational culture Ø Ø Increases employee participation & job performance Ø Ø Promotes positive attitude & job satisfaction Ø Builds work – related relationships Ø Ø Encourages team work Ø Ø Unsuccessful Strategies Innovates negative organizational culture decreases employee participation & job performance Promotes negative attitude & job satisfaction Discourages work- related relationships Lack of team work
Theory COMPARE Systems of Communication Counter- intuitively � Higher “quality” communication Ambiguity strategy CONTRAST Influences of Communication negatively connected to job interaction More informed employees, job satisfaction, & commitment Unclear communication, questionable ethics � METAMYTH – IS TOO MUCH COMMUNICATION DAMAGING?
CONCLUSION Human Resource management Managing employees Ø Positive influence of job perception and attitude of the employee is greatly encouraged when the appropriate measures are taken by an organization to implement commitment, respect and clear channels of communication. Theorist Strategies