Saudi Aramco Industrial Security Operations C 2 Roadmap

Saudi Aramco Industrial Security Operation’s C 2 Roadmap Yazeed Alsenani Saudi Aramco: Company General Use

Framework of Operations – Mission – HCIS Mission To maintain protection of the Saudi Aramco’s employees and assets, and the security of operation facilities, in a highly efficient, transparent, and cost effective manner, using the most appropriate workforce and technology, in compliance with Government Directives. High Commission of Industrial Security (HCIS) A branch of Mo. I established as the government body responsible for implementing and governing Industrial Security strategies, policies and standards for national Industrial facilities in Saudi Arabia. Saudi Aramco: Company General Use

Background History – Saudi Aramco Industrial Security Characterization Passive Security Active Security Proactive. Regional Security Control Centers Knowledge Based Long Range Radars & Cameras Security Licensed Shooting Range New Training Center Command & Control Command & Capability Control Command Capability & Control Capability 2008 Smart Cards & Biometrics Basic Monitoring and Dispatching Rooms Alarm 20 Control Rooms Quick Response Team Management Industrial Security Service Automation Incident Management System Arming Security Personnel Saudi Aramco Identification Automated System. Dispatching (SAIDS) Dispatching Integrated Systems 5 Regional Control Centers Automated Fingerprint Identification System (AFIS) Security Access Control System Establishment Of The Industrial Security Operations 1973 1981 1990 1994 1997 2003 2005 2008 2009 Saudi Aramco: Company General Use 2013

C 2 Deployment Roadmap Goal Establish knowledge-based C 2 centers that achieve decision and execution superiority leveraging on seamless communications to maintain effective security protection of Saudi Aramco’s assets and employees. C 2 Strategy To provide a progressive improvement for the C 2 capabilities factoring and streamlining three (3) areas of improvement (HR, Procedures, and Technologies) and incorporating three (3) timelines (short-term, mid-term, and long-term) with specific goals and agendas for each timeline. Saudi Aramco: Company General Use

C 2 Improvement Roadmap Short-Term Mid-Term Long-Term Integrated Security C 2 I Security C 4 I Enterprise C 4 I System HR Procedures Technology Saudi Aramco: Company General Use

HR Development – Best Practices § Job Analysis § Competency Gap Analysis (Training Needs Analysis - TNA) EXISTING • Skills • Knowledge • Attitudes • Competencies Use the TNA to “bridge” the gap Saudi Aramco: Company General Use REQUIRED ü Skills ü Knowledge ü Attitudes ü Competencies

HR Development – Towards Operational Excellence § Internationally Accredited Training q Control Center Line Specific Training on C 2 i (Pearson – Edexcel Accredited) § Internationally Recognized Certifications q APCO International • Public Safety Telecommunicator • Disaster Operations & Communications • Crisis Negotiations for Telecommunicators • Communications Training Officer • Communications Center Supervisor Saudi Aramco: Company General Use

C 2 HR Development – Towards Operational Excellence § Abroad educational and Internship programs for CC personnel: q Portland College – Emergency Communications Program (semester) q Microsoft Corporation Global Security Operations Center q Washington State Criminal Justice Commission Training Center (9 -1 -1 Center Call/Dispatch Management) q 9 -1 -1 Center experience in Boston and Seattle. § Short Term Technical Assignment § Supporting Teams Saudi Aramco: Company General Use

C 2 Procedural Development Standard Operating Procedures (SOP) q Established detailed procedures to handle an incident. Concept of Operations (CONOPS) q To integrate SOP’s into a systematic workflow that provide the design basis for the C 2 system. Change Management q All changes are administered by a structured Change Management Plan to assess and address impacts of all changes from different prosepectives. Saudi Aramco: Company General Use

Technological Development – Knowledge-Based CC C 2 I Features q Incident Management System q Standalone Communications q Standalone Response Management System Standalone Communication System Standalone Response Management System Incident Management System C 2 I C 4 I Features q q Common Operating Picture Integrated Communications Resource management system Response Management System Common Operating Picture (COP) Integrated Communications Saudi Aramco: Company General Use C 4 I Resource Management System Response Management System

Technological Development – C 4 I Building Blocks Discrete Modules Incident Management System, Video Management System, Communication Systems , GIS System Enabling Technology Communication Infrastructure – Cyber protection – Fast Computing Integration Foundation Open Standards-based platform – SOA Architecture CONOPS Workflow Automation – SOP Check lists C 4 I Knowledge-Based Control Center GIS Visualization – Reporting – Event Management Saudi Aramco: Company General Use

Saudi Aramco – ISO’s C 2 Improvement Roadmap Saudi Aramco: Company General Use

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C 2 Capability Sensors & Discrete Systems Enabling Tech. Cameras Wired Comm. Infra. Fast Copurting Commenting C 2 I em C 4 I ns Wireless agement System Comm. Video analytics VMS IMS Access Control Sensors Resource Response Management System Radio Telephony Integration Foundation Open Standards-based platform – SOA Architecture CONOPS Workflow Automation – SOP’s Saudi Aramco: Company General Use Integrated Comm. System (ICS)