Regulation EC 11072006 Rights for Passengers with Reduced

Regulation (EC) 1107/2006 – Rights for Passengers with Reduced Mobility (PRMs)

IACA was in favour of Reg. 1107/2006 § Principles: all PRMs to be treated fairly no discrimination between passengers solidarity between all pax using a given airport § Consequences: airports made responsible for providing assistance organizing related funding risks inherent to the transfer of these duties to a monopoly

IACA’s vision on EU Reg. 1107/2006 § Through the Regulation, airlines are entitled to rights: • consultation airlines ↔ airports on charge setting • co-decision with airports on service standards • involvement in the selection of subcontractors • transparency for the establishment of PRM handling charges = > PRM charges to be reasonable, cost-related, and reflect economies of scale

Results after implementation ? § IACA members comply fully … but the PRM handling service providers do not § IACA no longer a fan of Regulation 1107/2006 … unless correctly implemented by airports / NEBs

IACA’s report on implementation of EU Reg. 1107/2006 § Service levels • Drop in quality at many airports since entry into force • Problems with pre-notification by pax o o Wrong codes used Late pre-notification

IACA’s report on implementation of EU Reg. 1107/2006 § PRM charge setting: unacceptable • “Transparent” ? ↔ no or “tick in the box” consultation process ↔ subcontractors selected without the required involvement of airlines • “Cost-related” ? ↔ uniform PRM charge per country • “Reasonable” ? ↔ no benefits of economies of scale ↔ airports have hijacked situation to include a mark-up => PRM costs tripled !

Should Regulation be revised ? § No revision needed § However : • correct implementation of existing rules • Observation : Member States lack skills and expertise to deal with airlines’ complaints on PRM charges