Project Quality Management Assignment Lec11 Ghazala Amin 1

Project Quality Management Assignment Lec#11 Ghazala Amin 1

CRITICAL QUALITY ISSUES IN PAKISTAN 2

Quality Management Assignment • Select any one of the following case studies. • Create Quality Assurance Plan document. • List key issues and suggestions for improvement in quality. • Draw a cause and effect diagram. • Come up with a quality policy statement for the company dealing with issues in your selected case study. 3

Education in Pakistan: The Key Issues, Problems and The New Challenges Ghulam Rasool Memon, Department of Education, University of Karachi • The Education Sector in Pakistan suffers from insufficient financial input, low levels of efficiency for implementation of programs, and poor quality of management, monitoring, supervision and teaching. As a result, Pakistan has one of the lowest rates of literacy in the world, and the lowest among countries of comparative resources and social/economic situations. • With a per capita income of over $450 Pakistan has an adult literacy rate of 49%, while both Vietnam and India with less per capita income have literacy rates of 94% and 52%, respectively (Human Development Centre, 1998). • An educational system of poor quality may be one of the most important reasons why poor countries do not grow. 4

CITRUS EXPORT SYSTEM IN PAKISTAN M. Athar Mahmood (Scientific Officer), and A. D. Sheikh (Director, Technology Transfer Institute (PARC), Ayub Agricultural Research Institute, Faisalabad, Pakistan Lack of storage facilities: • Very few factories have their own storage facility and their capacity is very limited. Generally, exporters and traders store their consignments in traditional cold stores available near fruit markets. When there is glut in the market, Kinnows are even thrown on the roads which indicate the fact of poor storage facilities. The other problems related to cold storage facilities are high rent and poor quality of storage. Non-availability of quality packing: • Packing material available is of low quality with high prices. The cardboard boxes cannot sustain the pressure of weight in the containers, so the packing gets loose affecting the fruit quality. Poor quality packing fetches low price in international market. 5

Effects of Poor Quality of Ground Water on Carrot Production: A Comparative Study, KHUDA BAKHSH, MUHAMMAD ASHFAQ AND MUHAMMAD WAQAS ALAM Department of Environmental and Resource Economics, and Agricultural Economics, Faculty of Agricultural Economics and Rural Sociology, University of Agriculture, Faisalabad– 38040, Pakistan Poor Carrot Production in Toba Tek Singh • Cross-sectional data were used to determine the effects of ground water on carrot production. Results of production function analysis indicated that poor quality of ground water in Toba Tek Singh was significantly decreasing the carrot production. • The consistent use of poor quality water not only deteriorates chemical and physical properties of soil (World Bank, 1994) but also results in loss of agriculture production of the order of 14000 million rupees per annum (Pato, 1998) • The result indicates that one percent increase in application of poor quality of the ground water could further decline carrot yield by 0. 153%. Carrot crop is sensitive to poor quality of the ground water and application of this type of water results in substantial losses in carrot production. 6

The Seven QC Tools Identification Data Tables Pareto Analysis Cause and Effect Analysis Trend Analysis Histograms Scatter Diagrams Control Charts 7

Cause and Effect - Fishbone Chart Cause Time Machine Method Effect Material Major Defect Energy Measure People Environ. » Identify major and minor causes for the defect » Classify in related groups » Visualize the group with the most causes 8

Sample Fishbone or Ishikawa Diagram 9

Quality Assurance (QA) Document • Doing a good job of quality assurance can have the greatest impact on the quality of the project. • Quality Assurance Document is a very comprehensive document. 10

OVERVIEW OF QA PLAN 1. 2. 3. 4. 5. 6. 7. 8. Introduction Reference Documents Management Organization Standards to be Used Coaching & Mentoring Activities Reviews & Audits Feed Back & Reports Problems Reporting & Corrective Actions 11

OVERVIEW OF QA PLAN 10. Tools Techniques & Methods 11. Supplier Control 12. Records Collection , Maintenance & Retention 13. Training 14. Risk Management 12